In-Demand Business support Jobs in Gracemere, Qld

Retail Customer Service Officer
Australia Post —Rockhampton City QLD
- $36.41 - $38.92 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- Paid training
Coles Merchandiser
BIG Brand Influence Group —Rockhampton QLD
- $34.34 an hour
- Urgently hiring
- Planograms
- POS
- Organisational skills
Quick Apply
8d
Administration Assistant
Metcash —Rockhampton QLD
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Christmas Casual Sales Assistant | Prouds Allenstown
Prouds —Rockhampton QLD
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
Park Manager - Rockhampton
Discovery Parks —Rockhampton QLD
- $140,000 a year
- Full-time
- Leadership
Quick Apply
Retail Merchandiser - Rockhampton - QLD
CROSSMARK Australia —Rockhampton QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- POS
- Organisational skills
Quick Apply
Merchandiser
BIG Brand Influence Group —Rockhampton QLD
- $34.34 an hour
- Urgently hiring
- Organisational skills
- Communication skills
Quick Apply
1d
Store Team Member
Woolworths Supermarkets —Gracemere QLD
- Part-time
Business Support Officer
Queensland Government —Rockhampton QLD
14d
Sales Assistant
Suna Shoes —Rockhampton QLD
- $26.44 - $42.27 an hour
- Weekend availability
- Customer service
- Merchandising
- In-person
- Employee discount
Quick Apply
Workplace Investigation Support Officer
Rockhampton Regional Council —Rockhampton QLD
- $90,931 - $96,709 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee assistance program
7h
Driver
Burson —Rockhampton QLD
- Full-time
- Customer service
- Recruiting
- Communication skills
- Parental leave
Quick Apply
Community Relationship Manager
Mater Group —Rockhampton QLD
- Full-time
- CRM software
- Microsoft Excel
- Management
- Health insurance
- Employee assistance program
7h
Retail Team Member - Allenstown
The Reject Shop —Allenstown QLD
- Weekend availability
1d
Customer Service Assistant Manager FT
Drakes Supermarkets —Rockhampton QLD
- Full-time
- Customer service
- Merchandising
- Leadership
- Health insurance
- On-the-job training
7d
Phone Sales Officer
JAS —Rockhampton QLD
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
11d
Work for the Dole Community Coordinator
AKG Australia —North Rockhampton QLD
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
Employment Consultant
IntoJobs —Rockhampton QLD
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
Quick Apply
Store Team Member - Rockhampton
Universal Store —Rockhampton QLD
- Customer service
- Communication skills
Contract Administrator
Hutchinson Builders —Rockhampton QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program

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Retail Customer Service Officer

Australia Post -
Rockhampton City QLD

Apply Now

Job Details

Casual
$36.41 - $38.92 an hour

Benefits

Paid training
Training program

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Rockhampton Post Office

Ref #

12385277

Entity

Australia Post

Opening Date

04-Sep-2026

Suburb

Rockhampton City

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing on $36.41 per hour, increasing to $38.92 per hour after 3 months, 12% Superannuation (Trainee rates apply to those under 21)
Training Comprehensive, paid training program of 12 weeks, with ongoing support, including training on back of house sorting duties
Hours Shifts will vary in length and are rostered between 5.30 am – 6pm, Monday – Friday. Regular Saturday shifts at Red Hill Rockhampton, 8:45 am – 12:45 pm attract penalty rates
Location As a relief role, you will be rostered primarily at Rockhampton and Red Hill Rockhampton, occasionally at Yeppoon
Casual While hours are not guaranteed, typically casual relief team members can expect to work around 20 hours per week, depending on operational requirements
Career Growth Clear pathway for advancement, with tailored development and leadership opportunities

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

business support jobs in gracemere, qld

Retail Customer Service Officer

Coles Merchandiser

Administration Assistant

Christmas Casual Sales Assistant | Prouds Allenstown

Park Manager - Rockhampton

Retail Merchandiser - Rockhampton - QLD

Merchandiser

Store Team Member

Business Support Officer

Sales Assistant

Workplace Investigation Support Officer

Driver

Community Relationship Manager

Retail Team Member - Allenstown

Customer Service Assistant Manager FT

Phone Sales Officer

Work for the Dole Community Coordinator

Employment Consultant

Store Team Member - Rockhampton

Contract Administrator

I want to receive the latest job alert for business support in gracemere, qld

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