Senior Enforcement Officer
- Employment type: Ongoing
- Grade: DCS Clerk 9/10
- Salary: $133,348 - $146,945 + Superannuation and Leave Loading
- Location: Gosford
An exciting opportunity has become available for a Senior Enforcement officer focused professional to join the Investigations & Enforcement team in SIRA. You will be responsible for review and evaluation of referrals from internal and external stakeholders of legislative noncompliance in the Workers Compensation insurance scheme to gather further evidence and to provide support to assess compliance with standards and regulatory requirements or initiate prosecution action where necessary.
In this role you will:
- Provide strategic advice and support in complex investigations, including undertaking interviews and obtaining statements, in relation to legislative non-compliance and/or fraud committed against the NSW personal injury insurance systems to ensure compliance
- Collaborate, guide and provide support to officers undertaking enquiries to ensure effective operation of the team,
- Effectively manage a portfolio of cases to ensure appropriate resources and prioritisation of work
- Research, analyse, collate information and identify trends from internal and external sources to provide advice and recommendations regarding potential policy issues, legislative non-compliance and/or fraud identification, investigation and evidentiary processes to inform decision making.
- Prepare briefs of evidence under the relevant legislation to inform and support prosecutions.
- Influence and advice key stakeholders, on appropriate investigation techniques and procedures to facilitate investigations and prosecutions into personal injury legislative non-compliance and/or fraud activity to achieve compliance and consistent outcome
- Undertake projects related to legislative non-compliance and/or fraud detection, and prevention strategies to achieve improved industry outcomes.
Keep up-to date with the latest trends and issues on relevant legislations and industry practices to recommend best practice and provide advice to relevant stakeholder to improve compliances.
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To be successful in this role you will demonstrate:
- Liaise with and advise key stakeholders to ensure compliance with legislation
- Support the team and work collaboratively to contribute to achieving effective operation of the team
- Demonstrated ability in resolving complex queries
- Review and evaluate referrals from internal and external stakeholders
- Address and/or escalate requests propose solutions and provide updates
- Contribute to projects related to legislative non-compliance and/or fraud detection
Strong written and verbal communication skills
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About you:
- You will be part of a team of enthusiastic people ensuring the Workers Compensation scheme is viable
- Work collaboratively with, support and assist, other Enforcement Officers to ensure the effective operation of the team
- Liaise with key stakeholders to lawfully obtain the appropriate information required to pursue these investigations
- High level of integrity and the ability to appropriately represent SIRA in engagement with internal and external stakeholders
- Excellent written and verbal communication skills, and attention to detail, and the ability to deliver high quality, thorough and well-reasoned investigation reports, correspondence, statutory notices, recommendations and briefing notes
If you have a background in government or regulatory investigations, finance or insurance investigations, the Senior Enforcement role will interest you.
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!
For more information about the role please contact Dean Phillpott at [email protected]
Benefits
- Enjoy genuine flexible working arrangements that support work-life balance.
- Collaborate in state-of-the-art offices designed for innovation and connection.
- Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
Take advantage of excellent professional development and learning opportunities to help you thrive.
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What we need from you:
To start your journey towards becoming a Senior Enforcement officer, please
Essential Requirements
To be considered for roles in the NSW public sector, applicants must:
- Be NSW residents or in the process of relocating to NSW
- Hold appropriate working rights for the type of employment offered - Fixed Term roles require valid work rights for the full duration of the role
Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Thursday, 3rd of September 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].
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