About the role
In this dynamic and high-volume role, you will be the backbone of the Statutory Planning team, using your administration expertise to manage multiple tasks, coordinate applications and ensure information is accurate and up to date. You’ll support planners by gathering details, tracking progress, and helping the team meet deadlines — all while learning about the planning and development process and contributing to meaningful outcomes for the community.
Work type: Permanent full time & Fixed Term full time (until 23 February 2028)
Classification: Band 4, $76,010 pa plus super pro rata
Key responsibilities include:
- Support planners by coordinating planning permits, processing application documentation and assisting with enquiries.
- Be the initial contact for enquiries — gathering the right details, investigating the enquiry and finding the correct response.
- Prepare clear, professional correspondence and maintain accurate records across multiple systems.
- Manage a high-volume workload, balancing phone calls, administration and team priorities.
- Liaise with internal departments, external authorities, developers and the community to ensure deadlines are met.
- Contribute to improving processes and systems that support a large, collaborative team.
About you
You’re a highly capable administrator who enjoys working in a fast-paced environment and is looking for a role with purpose and variety. You are curious, proactive and genuinely interested in how planning, development and the built environment work.
Essential Experience:
- Has a genuine interest in planning, development, building or how cities grow and change.
- Can quickly learn new information, retain it and apply it in a practical way.
- Is naturally curious and enjoys investigating to find the right answer rather than just passing tasks on.
- Thrives in a busy environment with a large and supportive team.
- Is highly organised, adaptable and able to manage multiple tasks and competing priorities.
- Brings strong administration experience and excellent computer skills.
- Is a true team player with a positive attitude and willingness to learn.
- Preferred candidates will be required to undergo a National Police Check (funded by the City).
Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Applications and Enquiries
Enquiries: Sophie Dilks | Team Leader Statutory Planning Administration | Sophie. [email protected]
If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.
We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.
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