In-Demand Front desk agent Jobs in Fortitude Valley, Qld

Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Front Office Manager
PV PROPERTY REALTY PTY LTD —Auchenflower QLD
- $54,000 - $65,000 a year
- Full-time
- In-person
Quick Apply
4d
Porter (Casual) - InterContinental Brisbane
InterContinental —Brisbane QLD
- Weekend availability
12d
Customer Sales Consultant
Topdeck Travel Ltd —South Brisbane QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply

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Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional…
Service Desk Agent
Datacom —Brisbane QLD
Best in class rewards and recognition program including awards and corporate retail discounts on tap. Respond to phone calls and emails in relation to level 1…
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Guest Service Agent

Accor Apartments & Realty -
Brisbane QLD

Apply Now

Job Details

Casual

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

The Sebel Brisbane is centrally located in the heart of the city, within close proximity to Queen Street Mall and local transport options. Boasting spacious studios, one and two-bedroom self-contained apartments, The Croft House Town Kitchen and Bar for all-day dining, and three meeting and event spaces that can host up to 150 guests. Brisbane has it all—from its vibrant live music scene, world-class dining and laidback café culture to its bountiful art galleries and cosmopolitan shopping. There is an abundance to discover in your downtime.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

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front desk agent jobs in fortitude valley, qld

Guest Service Agent

Front Office Manager

Porter (Casual) - InterContinental Brisbane

Customer Sales Consultant

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