In-Demand Customer success manager Jobs in Dee Why, Nsw

Conference & Events Manager
Q Station —Manly NSW
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Management
- Office
- Employee assistance program
- Employee discount
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Senior Manager of Customer Success (APAC)
iManage —Sydney NSW
- Full-time
- Remote
- PMP
- Sales
- Salesforce
- Health insurance
- Annual leave
Engagement Delivery Lead
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Remote
- Hospital experience
- Work from home
- Parental leave
Head of Strategic & Enterprise APAC Customer Success Management
Atlassian —Sydney NSW
- Remote
10d
Customer Success Manager
Ideagen —Surry Hills NSW
- CRM software
- Salesforce
- Communication skills
Store Manager - Warringah
Industrie —Warringah NSW
- $74,000 - $78,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
14d
Account Manager
RedPandas Digital Marketing —Mortlake NSW
- $90,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
14d
Senior Technical Project Manager
SymphonyAI —Sydney NSW
- $170,000 - $200,000 a year
- Full-time
- Remote
- PMP
- AI
- Leadership
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Business Development Manager
Cascade Strategy —Surry Hills NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Sales
- Travel reimbursement
- Employee stock purchase plan
Quick Apply
Program Manager – 12 Month Fixed Term Contract
Nuix —Sydney NSW
- Contract
- Hybrid work
- Product management
- Organisational skills
- Software development
HR Business Partner APAC
DLL Group —Sydney NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Johnny Bigg NSW Area Manager
JOHNNY BIGG —Sydney NSW
- Full-time
- Management
- Sales
Customer Onboarding Manager
Weel —Sydney NSW
- Hybrid work
- ERP systems
- Organisational skills
- APIs
- Parental leave
- Employee assistance program
7d
Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Senior Case Manager
Procare Group —Sydney NSW
- Full-time
- Case management
- Communication skills
- Time management
- Work from home
- Employee assistance program
2d
Account Executive - APAC
WeTravel —Sydney NSW
- $80,000 - $200,000 a year
- Full-time
- Remote
- Sales
- English
- Communication skills
- Annual leave
- Work from home

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customer success manager jobs near dee why, nsw

Conference & Events Manager

Q Station
Manly NSW

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $90,000 a year

Benefits

Employee assistance program
Employee discount
Referral program
On-site parking

Qualifications

Hospitality
Management
RSA
Barista experience
Administrative experience
Driver Licence
Food service experience
Bartending
Leadership
Communication skills
Time management

Full Job Description

The Opportunity

We’re looking for a dedicated and experienced Conference & Events Manager to oversee the Conference & Events (C&E) operations at the Q Station Hotel, with additional responsibilities across all operational F&B outlets where required.

Your Mission

Oversee the planning, service delivery, and operations of all Conference & Events outlets, and supporting all operational F&B outlets as per business needs.
Ensure top-tier service and guest satisfaction, leading by example and maintaining strong communication with the team.
Provide ongoing mentorship, support, and training for the F&B Team.
Drive revenue growth through targeted initiatives and maintain strong cost control.

About Q Station

The Q Station Hotel is located in the heart of the North Head National Park - Manly, offering a range of incredible experiences from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant and Sydney’s best ghost and history tours.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

The Role

This role is suitable for someone with an extensive background in event management and proven leadership capabilities, capable of overseeing the efficient planning and delivery of a high volume of events whilst elevating the overall guest experience.

Reporting to the Food & Beverage Manager, you will:

Key Responsibilities

Full ownership of Conference & Events daily operations, including our buffet-style breakfast restaurant.
As required, support the operations of our other F&B outlets.
Manage wedding service planning and delivery, ensuring flawless execution of all wedding events.
Lead, mentor, and manage F&B staff, focusing on service consistency and team performance.
Assess and review customer satisfaction to ensure service standards meet or exceed expectations.
Coordinate with guests and all relevant hotel departments to ensure seamless event delivery, including dietary and timing requirements.
Attend Banquet Event Order (BEO) meetings to ensure cross-departmental alignment.
Monitor and manage conference service equipment, stock, and vehicles.
Prepare and manage staff rosters, monitor staffing levels, and approve timesheets.
Assist with the planning and delivery of key events (e.g., Christmas, NYE).
Maintain high cleanliness standards across all outlets under your responsibility.
Manage beverage stocktakes and ensure accurate stock control.

This is a hands-on operational role, not office-based. You’ll spend minimal time at a desk and will be focused on managing the operational aspects of events primarily on the floor.

Essential Criteria

Proven experience in Conference & Events management within hotel or multi-outlet operations, with a focus on event execution and service delivery.
Excellent F&B service skills, including the ability to prepare barista-style coffees - bartending experience is advantageous.
Leadership experience managing teams and driving operational excellence.
Strong administrative skills, with experience in budget management, rostering, and recruitment.
Maintain up-to-date Responsible Service of Alcohol (RSA) and Food Safety certifications.
Maintain a valid Australian Driver's License.
Excellent communication, organisational, time management, and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment while maintaining a high level of attention to detail.
Capable of performing the physical tasks required to manage event operations across a 33-hectare site.
Willing to work across weekdays, weekends, public holidays, and both day/evening shifts.
Strong resilience, with the ability to maintain a positive attitude and composure under pressure, adapting to changing priorities and ensuring consistent service delivery.

What Q Station can offer you

Discretionary tips
A beautiful work environment on the edge of Sydney Harbour with exclusive access to Quarantine Beach and Harbour views
Discounts for accommodation, food & beverage, car hire and more
Accor Staff Benefits Globally
Working with a fun, vibrant and friendly team
Employee Assistance Program
Discount on all food and beverage
Referral Program
Free onsite parking

APPLY NOW!

We appreciate all candidates who have taken the time to apply but only shortlisted candidates will be contacted.  No agencies.

Job Types: Full-time, Permanent

Pay: $80,000.00 – $90,000.00 per year

Benefits:

Employee discount
Referral program

Ability to commute/relocate:

Manly NSW 2095: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Do you currently have the legal right to work in Australia? If yes, please specify your work rights (e.g. citizen, permanent resident, visa type)
What's your expected annual base salary?
How much notice are you required to give your current employer?

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in dee why, nsw

Conference & Events Manager

SVP Client Delivery & Regional Lead APAC

Senior Manager of Customer Success (APAC)

Engagement Delivery Lead

Customer Success Manager (Enterprise)

Head of Strategic & Enterprise APAC Customer Success Management

Customer Success Manager

Store Manager - Warringah

Account Manager

Senior Technical Project Manager

Customer Success Manager (SMB)

Entry Level Solar Representative - Tele Sales

Business Development Manager

Program Manager – 12 Month Fixed Term Contract

HR Business Partner APAC

Johnny Bigg NSW Area Manager

Customer Onboarding Manager

Senior Manager - Customer Support (Service Delivery)

Senior Case Manager

Account Executive - APAC

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