In-Demand Chief platform engineer, data platforms Jobs in Cronulla, Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
9d
Chief Platform Engineer, Data Platforms
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
2d
Web Developers - ACCEPTING CVs
Popul8IT —Sydney NSW
- $500 - $1,200 a month
- Full-time
- Remote
- Computer Science
- Education
- Bachelor's degree
- Work from home
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
SaaS Implementation Project Manager - Remote - Expression of Interest
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- AI
- Communication skills
- Parental leave
Quick Apply
12d
Automation Engineer – Data Platform
Duxxel Pty Ltd —Sydney NSW
- From $120,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- AWS
Quick Apply
Senior Technical Project Manager
SymphonyAI —Sydney NSW
- $170,000 - $200,000 a year
- Full-time
- Remote
- PMP
- AI
- Leadership
Data, AI, and Machine Learning | Multiple Opportunities Available
Deloitte —Sydney NSW
- Azure
- Engineering
- Master's degree
- Parental leave
IT Operations Manager
Gridsight —Kensington NSW
- $2,500 a month
- Full-time
- Hybrid work
- Management
Quick Apply
Systems Administrator
mCare Digital —Mascot NSW
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Management
- Software troubleshooting
Quick Apply
10d
Director Technology - Data Platforms
Simple Machines —Sydney NSW
- Hybrid work
- Azure
- AWS
- AI
Quick Apply
Group Product Manager, Data Platform
Nuix —Sydney NSW
- Hybrid work
- Product management
- AI
- Leadership
KPMG Delivery Network Solution Lead: AI
KPMG Australia —Sydney NSW
- Contract
- Hybrid work
- Azure
- Computer Science
- Engineering
- Parental leave
Quick Apply
ICT Support Technician
XINYI TRADING PTY LTD —Hurstville NSW
- $80,000 a year
- Full-time
- Software troubleshooting
- Organisational skills
- In-person
Quick Apply
AI Engineer
Intelligen Group —Sydney NSW
- $121,000 - $129,000 a year
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- AI
- Work from home
- Free food
Quick Apply
Chief Engineer - Engineering Data Platform
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
Platform Technical Program Manager
Future Secure AI —Sydney NSW
- APIs
- Agile
- AI
Quick Apply
Prompt Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Master's degree
- Databases
- Analysis skills
Quick Apply
5d
Quantitative Researcher | Asia Pacific Systematic Trading
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Machine learning
- Communication skills
- Annual leave
- Work from home
Data Solutions Manager
Mutinex —Chippendale NSW
- Hybrid work
- SQL
Quick Apply

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chief platform engineer, data platforms jobs near cronulla, nsw

Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
9 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

chief platform engineer, data platforms jobs in cronulla, nsw

Technical Support & Onsite Services Officer

Chief Platform Engineer, Data Platforms

Web Developers - ACCEPTING CVs

SVP Client Delivery & Regional Lead APAC

SaaS Implementation Project Manager - Remote - Expression of Interest

Automation Engineer – Data Platform

Senior Technical Project Manager

Data, AI, and Machine Learning | Multiple Opportunities Available

IT Operations Manager

Systems Administrator

Director Technology - Data Platforms

Group Product Manager, Data Platform

KPMG Delivery Network Solution Lead: AI

ICT Support Technician

AI Engineer

Chief Engineer - Engineering Data Platform

Platform Technical Program Manager

Prompt Engineer

Quantitative Researcher | Asia Pacific Systematic Trading

Data Solutions Manager

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