At Midcoast Trucks, you’re not just joining a business — you’re becoming part of a close-knit team that values loyalty, hard work, and growth. We invest in our people and provide opportunities to develop skills and build rewarding careers within the industry.
We are seeking a motivated and reliable Parts Interpreter to join our Coffs Harbour Parts Department. This is a hands-on role suited to someone who enjoys a mix of customer service, administration, and working in an active warehouse environment.
About the Role
You’ll play a key role in ensuring parts enquiries and orders are accurately interpreted, processed, and delivered on time. Working closely with our workshop, service, and sales teams, you will provide professional support to both internal and external customers.
Key Responsibilities
Parts & Operations
- Interpret manufacturer manuals and catalogues to identify correct parts
- Process orders, quotes, and invoices accurately in the system
- Pick, pack, and dispatch parts including freight and branch transfers
- Maintain organised and accurate stockrooms and warehouse areas
- Help manage inventory levels to ensure adequate stock holding
Customer Service
- Provide expert parts advice to retail, trade, and internal customers
- Handle enquiries both over the counter and via phone/email
- Promote specials and identify upselling opportunities
- Maintain clean, well-stocked retail displays with updated pricing
Administration & Finance
- Process stock order invoices and receipts
- Record lost sales and identify improvement opportunities
About You
We’re looking for someone who is:
- Organised with strong attention to detail
- Customer-focused with good communication skills
- Able to work in a fast-paced environment
- Interested in automotive or heavy vehicle parts
- Comfortable using computer systems
Skills & Requirements
- Parts Interpreter qualification (or years of experience)
- Previous experience in the motor or parts industry (preferred)
- Forklift licence (or willingness to obtain)
- Current driver’s licence
- Experience with warehousing or stock control (desirable)
- Ability to work a rotating Saturday roster
What We Offer
- Stable, full-time role in a growing business
- Supportive team environment
- Ongoing training and development opportunities
- Variety in your day-to-day work
- Opportunity to build a long-term career in the heavy vehicle industry
- Uniform supplied
- Weekly Friday lunches
- Pathways for upskilling
No candidate meets every single desired qualification or skill. If your experience looks a little different from what we have outlined but you believe you could add value to the role, we would love to learn more about you!
Remuneration based on experience.
Only shortlisted candidates will be contacted.
Send your cover letter and resume with at least 2 references.
