In-Demand Support associate Jobs in Coburg, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
13d
Sales Associate
Crocs —Essendon VIC
- $23.56 - $30.29 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- English
2d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Receptionist – Outbound Sales Focus (Real Estate Industry – Northern Suburbs)
Soding Brothers Solutions —Reservoir VIC
- $60,000 - $65,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
Quick Apply
Loss Prevention Associates - VIC Central & West
TK Maxx —Taylors Lakes VIC
- Full-time
- Hospitality
- Customer service
- On-the-job training
- Employee assistance program
Stores Person
Compass Group Australia —Parkville VIC
- $27.09 an hour
- Weekend availability
- Forklift
- Parental leave
Process Assistant , Amazon Logistics
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Weekend availability
2d
We need a superstar dental receptionist!
Burgundy Street Dental Clinic —Heidelberg VIC
- $32 - $40 an hour
- Part-time
- Organisational skills
- In-person
- Medical terminology
Quick Apply
12d
Part Time Sales Associate (Melbourne)
APM Monaco —Melbourne VIC
- Part-time
- English
- Annual leave
- Employee discount
Quick Apply
Seasonal Casual Sales Associates | Kate Spade | Essendon
Kate Spade —Essendon VIC
- Weekend availability
- Customer service
- Communication skills
- Employee discount
6d
Process Assistant, AUS Aviation Security (AvSec)
Amazon Commercial Services Pty Ltd - F47 —Craigieburn VIC
- Weekend availability
- Communication skills
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Seasonal Casual Sales Associate Northland
Pandora Jewelry —Preston VIC
- Part-time
- Sales
- Employee discount
Seasonal Casual Sales Associate | Kate Spade | South Wharf DFO
Kate Spade —South Wharf VIC
- Weekend availability
- Customer service
- Communication skills
- Employee discount
9d
he North Face : Stock Co-ordinator - Emporium
VF Corporation —Melbourne VIC
- Full-time
- Employee assistance program
- Employee discount
Quick Apply
Seasonal Casual Sales Associate Craigieburn
Pandora Jewelry —Craigieburn VIC
- Part-time
- Sales
- Employee discount
Expression of Interest - Assistant Store Manager - Melbourne West
TK Maxx —Taylors Lakes VIC
- Weekend availability
- Merchandising
- Leadership
- Annual leave
- Employee discount
Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Writing skills
- Analysis skills
- Associate degree
Seasonal Casual Sales Associate Highpoint
Pandora Jewelry —Maribyrnong VIC
- Part-time
- Sales
- Employee discount
Office Manager
Promise Services —Thomastown VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
8d

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

support associate jobs in coburg, vic

Office Manager

Sales Associate

Case Manager & Case Management Associate - Expression of Interest

Receptionist – Outbound Sales Focus (Real Estate Industry – Northern Suburbs)

Loss Prevention Associates - VIC Central & West

Stores Person

Process Assistant , Amazon Logistics

We need a superstar dental receptionist!

Part Time Sales Associate (Melbourne)

Seasonal Casual Sales Associates | Kate Spade | Essendon

Process Assistant, AUS Aviation Security (AvSec)

Customer Service Representative

Seasonal Casual Sales Associate Northland

Seasonal Casual Sales Associate | Kate Spade | South Wharf DFO

he North Face : Stock Co-ordinator - Emporium

Seasonal Casual Sales Associate Craigieburn

Expression of Interest - Assistant Store Manager - Melbourne West

Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)

Seasonal Casual Sales Associate Highpoint

Office Manager

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