In-Demand Hardware store Jobs in Caroline Springs Vic

Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Reactive Support Expert - AU
Ever Nimble Ltd —Port Melbourne VIC
- $55,000 - $65,000 a year
- Temporary
- Communication skills
- Work from home
- Employee discount
Quick Apply
Planogram/Adhoc Specialist in Werribee and Surrounding Area
SALESLINKGROUP —Werribee VIC
- $24.94 - $34.34 an hour
- Management
- Customer service
- Merchandising
- Travel reimbursement
Quick Apply
8d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Digital Preservation Archivist
Australian Centre for the Moving Image —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Laboratory
- Café
- Work from home
- Employee assistance program
2h
Key Account Support
Metcash —Truganina VIC
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
- Parental leave
11d
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- POS
Quick Apply
Cyber Security Expert - AU
Ever Nimble Ltd —Port Melbourne VIC
- $60,000 - $65,000 a year
- Full-time
- Communication skills
- Work from home
- Employee discount
Quick Apply
Security Engineer, Detection & Response - Monitoring & Triage
Block, Inc. —Melbourne VIC
- Remote
- Bar
- SQL
- AWS
- Health insurance
Enterprise Lead, Australia
Block, Inc. —Melbourne VIC
- Remote
- Sales
- Analysis skills
- POS
- Health insurance
Admin / Checkout Operator
Metcash —Preston VIC
- Weekend availability
- Customer service
- Communication skills
5d
Casual Merchandisers - Melbourne
STRIKEFORCE AMC —Melbourne VIC
- Health insurance
- Referral program
14d
Interested in Working with Everseen?
Everseen —Melbourne VIC
- Full-time
- Hybrid work
POS & Food Systems Application Lead
David Jones —Melbourne VIC
- Hybrid work
- Hospitality
- SQL
- Scripting
- Employee discount
Senior Site Reliability Engineer
Block, Inc. —Melbourne VIC
- 12 hour shift
- Remote
- Software development
- AI
- Health insurance
Retail Systems Manager
Metcash —Port Melbourne VIC
- Merchandising
- POS
- Communication skills
- Annual leave
- Parental leave
Customer Relationship Managers
Motion Asia Pacific Services Pty Ltd —Sunshine West VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Systems Engineer
Saab —Melbourne VIC
- Computer Science
- Analysis skills
- Education
- Annual leave
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
1d
Enterprise Lead, Australia
Block —Melbourne VIC
- Remote
- Sales
- Analysis skills
- POS
- Health insurance
Quick Apply

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Desktop Support Officer

Axiom Technologies -
Melbourne VIC

Apply Now

Job Details

Full-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud, and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

hardware store jobs in caroline springs vic

Desktop Support Officer

Reactive Support Expert - AU

Planogram/Adhoc Specialist in Werribee and Surrounding Area

TIM Engineer / Desktop Support Engineer

Digital Preservation Archivist

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Cyber Security Expert - AU

Security Engineer, Detection & Response - Monitoring & Triage

Enterprise Lead, Australia

Admin / Checkout Operator

Casual Merchandisers - Melbourne

Interested in Working with Everseen?

POS & Food Systems Application Lead

Senior Site Reliability Engineer

Retail Systems Manager

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Systems Engineer

Level 2 IT Support Team Leader

Enterprise Lead, Australia

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