In-Demand Senior engagement manager Jobs in Canberra, Act

Senior Case Manager
EML —Canberra ACT
- Full-time
- In-person
- Communication skills
- Work from home
- Parental leave
Senior Marketing Manager
Australian National University —Canberra ACT
- $141,637 - $148,403 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Marketing
8d
Senior Manager - Fundraising (Bequests)
Australia Red Cross —Canberra ACT
- Full-time
- Hybrid work
- Management
- Budgeting
- Leadership
- Annual leave
- Employee assistance program
15h
Senior Facilities Manager-QLD
Evolve FM —Canberra ACT
- Hospitality
- Education
- Bachelor's degree
Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)
Ember Advisors —Canberra ACT
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick Apply
Senior Customer Success Manager
Vocus —Canberra ACT
- Full-time
- Hybrid work
- Management
- Leadership
- Parental leave
- Fuel discount
Quick Apply
2d
Senior Project Manager (NV1/NV2)
Capgemini —Canberra ACT
- Azure
- PMP
- AWS
Senior Project Manager (NV1/NV2)
Capgemini Sogeti —Canberra ACT
- Azure
- PMP
- AWS
Senior Business Development Manager
Nova Group —Canberra ACT
- Full-time
- Engineering
- Communication skills
- Marketing
- Health insurance
- Parental leave
Senior Client Manager - Business Applications
NTT DATA —Canberra ACT
- Full-time
- CRM software
- Sales
- Salesforce
Senior Project Manager
Objective —Canberra ACT
- Full-time
- Microsoft Excel
- AI
- SDLC
Senior IT Project Manager - HRIS
Australia Red Cross —Canberra ACT
- Full-time
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance program
10d
Senior Project Manager
Objective Corporation —Canberra ACT
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- SDLC
Senior Project Manager (Part-Time)
Viasat —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Project Manager (Part-Time)
Viasat, Inc. —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Project Manager - Canberra
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Bachelor's degree
- Agile
- Employee assistance program
- Employee discount
9d
Project Manager
Showtime Consulting —Canberra ACT
- Contract
- Management
- Agile
- Communication skills
Quick Apply
Senior Project Manager – Canberra & Regional NSW
Kone —Canberra ACT
- Full-time
- Construction experience
Senior Project Manager
Stantec —Canberra ACT
- Part-time
- Management
- Organisational skills
- Communication skills
- Work from home
- Employee assistance program
Executive Assistant opportunities
Australian Taxation Office —Canberra ACT
- $84,028 - $99,307 a year
- Management
- Communication skills
9d

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Senior Case Manager

EML -
Canberra ACT

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Canberra or Melbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Do you have a passion for making a difference in people's lives? We are seeking an experienced and dedicated Senior Case Manager to join our vibrant and dynamic business. Working as part of the Federal Self Insurance team, this exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work. The role acts as a senior member of the team, including coaching and escalations responsibilities.

This role will be great for someone with a workers compensation background or experience working across workers compensation schemes. You will need to have a passion for building relationships with clients and various stakeholders.

This will be a permanent, full time position based in our Canberra or Melbourne office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES

Prepare and implement strategies regularly within timeframes to achieve the optimum outcome and minimisation of claim costs.
Manage small programs within the business unit.
Support the wider management team with reporting.
Liaise with all internal and external stakeholders regularly to progress strategies and actions.
Assess aspects of liability and recovery relevant to the Safety Rehabilitation Act (SRC), while undertaking ongoing reviews in relation to entitlements and payments.
Conduct health promotion activities to enhance the customers wellbeing and empower them to participate in their own treatment and recovery.

ABOUT YOU

Minimum of 2+ years' experience managing claims in the workers compensation scheme or the Safety Rehabilitation Act (SRC) OR Workers Compensation/Case Management.
An empathetic, resilient, and motivational approach to provide customer centric support
A driven professional with highly developed written and verbal communication skills
Careful consideration to detail with a high concern for accuracy
Strong stakeholder engagement and management
Committed to supporting injured workers with their recovery and return to work

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

senior engagement manager jobs in canberra, act

Senior Case Manager

Senior Marketing Manager

Senior Manager - Fundraising (Bequests)

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Data & Analytics Management Consultant (Senior Consultants/Engagement Manager)

Senior Customer Success Manager

Senior Project Manager (NV1/NV2)

Senior Project Manager (NV1/NV2)

Senior Business Development Manager

Senior Client Manager - Business Applications

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Senior IT Project Manager - HRIS

Senior Project Manager

Senior Project Manager (Part-Time)

Senior Project Manager (Part-Time)

Senior Project Manager - Canberra

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Executive Assistant opportunities

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