ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
Why work for Greystar?
At Greystar, we don't just manage buildings, we create communities where students live, learn, and make memories. As a global leader in real estate and student accommodation, we're growing our portfolio rapidly across Australia.
We're looking for an experienced, hands-on Facilities / Building Maintenance Manager to lead maintenance and building operations at our Canberra student accommodation community. Completed in 2023, this 720-bed, purpose-built site is defect-free and finished to a high standard, with onsite parking for staff and residents.
JOB DESCRIPTION
Why you'll love it here:
A brand-new, high-quality building – work in a defect-free, near-new (2023) building with onsite parking.
All tools and equipment provided - hit the ground running from day one.
Flexible and Stable - Permanent role with a fast-growing global company that’s here to stay.
Great culture - fun, inclusive team that backs each other.
Perks that matter - birthday leave, wellbeing initiatives, and a workplace that genuinely cares.
About the role:
This is a varied, hands-on leadership role blending technical oversight with people management at our vibrant, new Canberra student community, home to 720 beds. You'll report to the Community Manager and work closely with regional operations, contractors, and the wider property team. If you thrive on variety, take pride in delivering a high standard of presentation and customer satisfaction and enjoy leading and mentoring a team, this is the opportunity for you.
Oversee all planned and reactive maintenance across the site, on time and within budget.
Develop and deliver preventative maintenance programs including statutory testing (fire alarms, HVAC, emergency lighting) with accurate records, ensuring compliance and ensuring operational functionality.
Coordinate external contractors and suppliers in line with permits, insurance, and safety standards.
Manage the make-ready process for vacant rooms - inspections, contractor scheduling, and quality checks.
Support CapEx planning, budgeting, and project delivery with the Community Manager.
Lead, coach, and support a team of Maintenance Technicians - including recruitment, training, performance reviews, and day-to-day supervision.
Champion WHS across the site, providing a safe, welcoming, and well-maintained living environment, keeping the community safe for students, staff, and visitors.
Provide ad hoc out-of-hours support for genuine emergencies – our onsite Community Assistants handle overnight operations, so this is rarely needed.
About you:
You bring a track record in facilities or maintenance management and know how to lead a team, manage contractors, and keep a building performing at its best. You're as comfortable with compliance paperwork as you are getting hands-on when it counts.
You'll bring:
Proven experience in facilities or maintenance management - student accommodation, residential, hospitality, or similar customer facing environments.
Strong WHS knowledge, statutory compliance, and preventative maintenance experience.
CapEx and budget management skills with a cost-conscious, outcomes-focused approach.
Experience supervising contractors and working with teams to maintain high-quality, compliant residential buildings.
Confident people leader who brings out the best in a team.
Clear, confident communication skills, with the ability to work effectively across cultures and with students who speak English as a second language.
Trade qualifications or certifications (electrical, plumbing, HVAC) highly desirable but not essential.
Requirements:
About Greystar:
Greystar is a global leader in property management, development, and investment services. With offices throughout the USA, Europe, South America, and Asia Pacific, Greystar operates over $315 billion of real estate across 250 markets globally and more than $78 billion of assets under management within our institutional investments platform.
In Australia, we're growing fast - with seven student accommodation communities already operating and more in the pipeline, alongside exciting Build-to-Rent developments across Sydney and beyond. Joining Greystar means joining a company where growth, innovation, and people come first.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applicants from all backgrounds, identities, and abilities. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If this role excites you but you don't meet every listed requirement, we still encourage you to apply – we are interested in potential as much as experience!
To find out more about us and working at Greystar, visit: https://www.greystar.com/
Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].
