In-Demand Client services specialist Jobs in Cairns, Qld

Team Leader - After Hours Outreach Service
Mission Australia —Cairns QLD
- $108,073.17 a year
- Full-time
- Supervising experience
- First Aid Certification
- No degree
2d
Family Support Practitioner
Kanda —Cairns QLD
- Experience working with children
- Bachelor's degree
- First Aid Certification
Quick Apply
Trade Assistant
Griffin Marine Services —Cairns City QLD
- Temporary
- Power tools
- Hand tools
- Paid training
- On-the-job training
Quick Apply
Environmental Impact Assessment Lead
AECOM —Cairns QLD
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Budgeting
9d
Senior Contract Administrator / Superintendent – Major Infrastructure
AECOM —Cairns QLD
- Full-time
- Hybrid work
- Administrative experience
- Construction experience
- Civil Engineering
11d
Project Manager Infrastructure
AECOM —Cairns QLD
- Full-time
- Hybrid work
- Administrative experience
- Construction experience
- Budgeting
11d
Rehabilitation Consultant (contractor) - Remote
Beneco —Cairns QLD
- Part-time
- Remote
- Communication skills
Quick Apply
Trade Assistant
Dormakaba Group —Edmonton QLD
- Overtime
- Customer service
- Forklift
- Power tools
8d
Technical Services Superintendent
MEC Technical Services —Cairns QLD
- Temporary
- Leadership
Quick Apply
6d
Rehabilitation Consultant - Allied Health (First Nations Identified Role)
Konekt —Cairns QLD
- Full-time
- Hybrid work
- Health insurance
- Parental leave
Quick Apply
FIFO Health and Safety Coordinators
Compass Group Australia —Cairns QLD
- Full-time
- Leadership
- Free food
Senior Environmental Scientist
Tetra tech Ltd. —Cairns QLD
- Management
- Recruiting
- Organisational skills
- Parental leave
- Employee assistance program
Quick Apply
Early Career/ New Graduate Physiotherapist
Wellness Embodied —Cairns QLD
- $80,000 - $90,000 a year
- Full-time
- Private practice
- Bachelor's degree
- Patient care
Quick Apply
HVAC-R Technician
Alphacool Cairns Pty Ltd —Cairns QLD
- $50 - $60 an hour
- Overtime
- Gym membership
Quick Apply
Senior Occupational Therapist - Cairns
Royal Rehab —Cairns QLD
- $100,000 - $110,000 a year
- Full-time
- Clinic
- Leadership
- Communication skills
- Health insurance
Painter / Blaster - QLD
Griffin Marine Services —Cairns QLD
- Overtime
- Paid training
Quick Apply
Marine Auto Upholsterer / Insulator
Griffin Marine Services —Cairns QLD
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Special Class Welders - Aluminium
Griffin Marine Services —Cairns QLD
- Up to $55 an hour
- Full-time
- Hybrid work
- Welding
- Communication skills
Quick Apply
Coded Welders - Aluminium
Griffin Marine Services —Cairns QLD
- $45 - $55 an hour
- Full-time
- Hybrid work
- Welding
- Communication skills
Quick Apply

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Team Leader - After Hours Outreach Service

Mission Australia -
Cairns QLD

Apply Now

Job Details

Full-time
$108,073.17 a year
2 days ago

Benefits

Extended annual leave
Paid volunteer leave
Salary packaging

Qualifications

Community Services
Supervising experience
Driver Licence
First Aid Certification
Diploma
Leadership

Full Job Description

Permanent Full-Time position
Location: Bungalow, Cairns QLD 4870
Salary: $108,073.17 Base Salary + Super + not-for-profit salary packaging benefits
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your opportunity

Join our After Hours Outreach Service in Cairns and play a key role in supporting people experiencing homelessness and housing vulnerability. This program provides assertive outreach to individuals sleeping rough across the Cairns region, helping them access specialist homelessness services, crisis accommodation and pathways to stable housing.

As Team Leader, you will provide day-to-day leadership, supervision and support to the Outreach Case Workers delivering services across the Cairns region. Working closely with community organisations, housing providers, government agencies and other stakeholders, you will coordinate service delivery, strengthen partnerships across the homelessness sector, and support positive outcomes for people experiencing homelessness.

This role is suited to an experienced community services professional who enjoys team leadership, service coordination and building strong stakeholder relationships.

Your key responsibilities will be to

Lead, coach and support a team of outreach caseworkers to achieve positive outcomes for clients and the service.
Coordinate and oversee the day-to-day delivery of the After-Hours Outreach Service.
Build and maintain strong relationships with community organisations, housing providers, government agencies and local stakeholders.
Respond to referrals and work closely with stakeholders, attending sector meetings and supporting strong partnerships across the homelessness and community services sector.
Manage employee rosters, workforce planning and operational requirements to ensure effective service delivery across a seven-day program.
Support outreach activities and engage with people experiencing homelessness to strengthen service delivery and client outcomes.
Provide guidance and support to employees working with clients experiencing homelessness and complex needs.
Contribute to reporting, compliance, service improvement and program development activities.

Requirements for success

Relevant degree, diploma or equivalent experience in Community Services, Social Work, Human Services or a related field.
Demonstrated experience leading, supervising, coaching or mentoring employees within a community services environment.
Strong stakeholder engagement skills with the ability to build and maintain partnerships across community, government and non-government sectors.
Experience coordinating services within a complex or after-hours service environment will be highly regarded.
Understanding of trauma-informed, strengths-based and person-centred practice.
Excellent organisational and problem-solving skills with the ability to manage competing priorities.
Knowledge of the Cairns community, homelessness sector or broader community services network
Current Driver Licence with no restrictions.
Current First Aid Certificate or willingness to obtain.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
Volunteering opportunities
Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected]

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Apply Now

Refine Your Search

client services specialist jobs in cairns, qld

Team Leader - After Hours Outreach Service

Family Support Practitioner

Trade Assistant

Environmental Impact Assessment Lead

Senior Contract Administrator / Superintendent – Major Infrastructure

Project Manager Infrastructure

Rehabilitation Consultant (contractor) - Remote

Trade Assistant

Technical Services Superintendent

Rehabilitation Consultant - Allied Health (First Nations Identified Role)

FIFO Health and Safety Coordinators

Senior Environmental Scientist

Early Career/ New Graduate Physiotherapist

HVAC-R Technician

Senior Occupational Therapist - Cairns

Painter / Blaster - QLD

Marine Auto Upholsterer / Insulator

Special Class Welders - Aluminium

Coded Welders - Aluminium

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