In-Demand Customer experience specialist Jobs in Bundall, Qld

Scheduling Coordinator / Administration Assistant
The Marble Man —Arundel QLD
- $55,000 - $70,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick Apply
1d
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Optical Assistant - Coomera
Specsavers Pty. Ltd. —Coomera QLD
- Weekend availability
- Customer service
- Paid training
Application Support Officer
City of Gold Coast —Bundall QLD
- $111,401 - $117,924 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Customer service
- Work from home
1d
Christmas Casual Sales Assistant | Angus & Coote Robina
Angus & Coote —Robina QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
8d
Customer Service Specialist - Call Centre
Concentrix —Robina QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Claims Consultant
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Sales - Specialised Technology
Global Footcare —Coomera QLD
- $80,000 - $85,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Community Heritage Officer
City of Gold Coast —Bundall QLD
- $101,615 - $108,140 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
2d
Customer Service Officer - Oxenford
Bank of Queensland —Oxenford QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
9d
Business Banker - Gold Coast
Commonwealth Bank —Gold Coast QLD
- Full-time
10d
Experienced Medical Receptionist
Salus Foot and Ankle Surgeon —Benowa QLD
- From $30 an hour
- Part-time
- Management
- Administrative experience
- In-person
Quick Apply
Community Facilities Planning Officer
City of Gold Coast —Bundall QLD
- From $111,401 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Bachelor's degree
- Work from home
9d
Christmas Casual Sales Assistant | Angus & Coote Helensvale
Angus & Coote —Helensvale QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
8d
Talent Aquisition Specialist
Kinetic —Molendinar QLD
- Urgently hiring
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Digital Marketing | E-commerce, Performance & Digital Ads
Express Portables —Molendinar QLD
- $110,000 - $130,000 a year
- Full-time
- CRM software
- Budgeting
- In-person
Quick Apply
5d
Career and Workplace Support Specialist
Endeavour Foundation —Southport QLD
- $75,000 a year
- Full-time
- Health insurance
- Parental leave
6d
Optical Assistant - Broadbeach
Specsavers Pty. Ltd. —Broadbeach QLD
- Weekend availability
- Customer service
- Paid training
Customer Experience Leader
O'Brien Glass Industries Limited —Gold Coast QLD
- Overtime
- Microsoft Office
- Organisational skills
- IT
Project Administrator
Modos Group —Nerang QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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Scheduling Coordinator / Administration Assistant

The Marble Man
Arundel QLD

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
1 day ago

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driver Licence
Residential cleaning
Typing
Communication skills

Full Job Description

Join a Reputable and Growing Gold Coast Business

The Marble Man is a highly regarded stone care and restoration specialist based in Arundel on the Gold Coast. For more than 30 years, we have provided premium stone polishing, cleaning and repair services to residential and commercial clients from New South Wales to the Sunshine Coast.

Our people are at the heart of our business. Most of our team members have been with us for more than five years, with some approaching 20 years of service.

We are looking for a motivated and organised Scheduling Coordinator / Administration Assistant to join our close-knit team. You will play an important role in managing our customers’ journey—from their initial enquiry through quoting, scheduling and booking their work.

The Role

This is a busy and varied position combining customer service, sales coordination and administration. Your responsibilities will include:

Managing enquiries: Responding to customer enquiries by phone and email in a professional and timely manner.
Preparing quotes: Reviewing client-supplied photos and information to prepare accurate quotes and proposals.
Customer follow-up: Following up quotes, answering questions and helping convert enquiries into confirmed bookings.
Scheduling: Coordinating inspections and jobs while communicating with customers and our field technicians.
CRM management: Accurately entering and maintaining customer, quote and job information in our CRM.
General administration: Assisting with day-to-day office duties and supporting the wider team as required.

What We Offer

Stable full-time hours: Monday to Thursday, 8:30 am–5:00 pm, and an earlier start and finish on Friday, 7:30 am–4:00 pm.
Career development: Opportunities to grow your responsibilities and become involved in areas such as marketing and social media.
Monthly incentives: Performance-based rewards in addition to your regular salary.
Supportive team culture: Join an established, close-knit team that takes pride in maintaining a five-star reputation.
Full training: Training will be provided on our systems, services and the stone restoration industry.

About You

You are a genuine team player who enjoys working in a small, supportive environment. You take ownership of your responsibilities, willingly assist your colleagues and understand that accurate quoting and scheduling are essential to supporting our technicians and delivering excellent customer service.

You will also bring:

A confident and professional telephone manner.
Strong written and verbal communication skills.
Excellent attention to detail and a commitment to accurate data entry.
The ability to follow established systems, processes and checklists.
Proficiency in Microsoft Office, particularly Word and Excel.
Fast and accurate typing skills.
The ability to work independently, manage competing priorities and meet deadlines.
A reliable, punctual and positive approach to work.

Previous experience in the stone, building, hospitality or retail industries would be an advantage, but it is not essential. The right attitude, attention to detail and willingness to learn are most important to us.

How to Apply

If you are ready to join a company that values its people and takes pride in delivering outstanding service, we would love to hear from you.

Please submit your résumé and a cover letter explaining why you would be a great fit for The Marble Man team.

Job Type: Full-time

Pay: $55,000.00 – $70,000.00 per year

Application Question(s):

Do you have your own vehicle & drivers licence?
Expected annual salary?
Why do you think you would be suited to this role?

Experience:

Word, Excel, Outlook: 3 years (Preferred)
scheduling : 1 year (Preferred)
customer service: 2 years (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in bundall, qld

Scheduling Coordinator / Administration Assistant

Case Manager

Optical Assistant - Coomera

Application Support Officer

Christmas Casual Sales Assistant | Angus & Coote Robina

Customer Service Specialist - Call Centre

Claims Consultant

Sales - Specialised Technology

Community Heritage Officer

Customer Service Officer - Oxenford

Business Banker - Gold Coast

Experienced Medical Receptionist

Community Facilities Planning Officer

Christmas Casual Sales Assistant | Angus & Coote Helensvale

Talent Aquisition Specialist

Digital Marketing | E-commerce, Performance & Digital Ads

Career and Workplace Support Specialist

Optical Assistant - Broadbeach

Customer Experience Leader

Project Administrator

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