In-Demand Application support Jobs in Bundall, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Tutors Needed - All Gold Coast Suburbs - Make A Difference!
Study Monkey Tuition —Helensvale QLD
- $34.00 - $41.50 an hour
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- In-person
Quick Apply
IT Field Technician – Flexible Hours & Growth
Nimble Nerds —Gold Coast QLD
- $45 an hour
- On call
- English
- POS
- Power tools
- Travel reimbursement
- Fuel card
Quick Apply
9d
Application Support Officer
City of Gold Coast —Bundall QLD
- $111,401 - $117,924 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Customer service
- Work from home
3d
Disability Support Worker for Gold Coast
Oasis Home Care Services —Gold Coast QLD
- $45 - $46 an hour
- Call employer
- First Aid Certification
- In-person
- Communication skills
Quick Apply
Target Pacific Fair - Holiday Casual
Target Corporation —Broadbeach Waters QLD
- Seasonal
Support Worker/Carer
The CareSide —Upper Coomera QLD
- From $41.08 an hour
- Monday to Friday
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
Client Liaison
Ozcare —Robina QLD
- $39.21 - $42.43 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Annual leave
12d
Part Time Retail Sales Associate- Runaway Bay
Amplifon —Runaway Bay QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
Store Team Member
Woolworths Supermarkets —Southport QLD
- Part-time
Residential Care Officer
Phoenix 360 Degree Service —Merrimac QLD
- $85,000 - $95,000 a year
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
12d
Court Services Officer
Queensland Government —Gold Coast QLD
- Temporary
Retail Sales Assistant (Beauty & Cosmetic store) - Gold Coast Stores
LaCosmetique —Robina QLD
- $30 - $35 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
9d
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Sales Assistant - Part Time
Peter Alexander —Gold Coast QLD
- Part-time
- Customer service
- Employee assistance program
- Employee discount
9d
Administration Officer (Switchboard) - Expression of Interest
Queensland Government —Gold Coast QLD
- Weekend availability
Health Information Services Clerk
Ramsay Health Care —Benowa QLD
- Part-time
- Administrative experience
- Discharge planning
- Computer skills
- Referral program
Quick Apply
12d
Optical Assistant - Coomera
Specsavers Pty. Ltd. —Coomera QLD
- Weekend availability
- Customer service
- Paid training
Retail Sales Assistant (Beauty & Cosmetic store) - Robina Town Centre
LaCosmetique —Robina QLD
- From $27.81 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
11d
Pathways Officer
Queensland Government —Gold Coast QLD
- Analysis skills
4d

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

application support jobs in bundall, qld

Customer Contact Officer

Tutors Needed - All Gold Coast Suburbs - Make A Difference!

IT Field Technician – Flexible Hours & Growth

Application Support Officer

Disability Support Worker for Gold Coast

Target Pacific Fair - Holiday Casual

Support Worker/Carer

Client Liaison

Part Time Retail Sales Associate- Runaway Bay

Store Team Member

Residential Care Officer

Court Services Officer

Retail Sales Assistant (Beauty & Cosmetic store) - Gold Coast Stores

Roster Support Officer - Expression of Interest

Sales Assistant - Part Time

Administration Officer (Switchboard) - Expression of Interest

Health Information Services Clerk

Optical Assistant - Coomera

Retail Sales Assistant (Beauty & Cosmetic store) - Robina Town Centre

Pathways Officer

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