In-Demand Customer care specialist Jobs in Broadmeadows Vic

Dental Receptionist and Personal Assistant
Melbourne East Prosthodontics —Kew VIC
- $32 - $35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Customer Care Specialist, Direct Banking - Full Time
Commonwealth Bank —Melbourne VIC
- 12 hour shift
- Remote
- Work from home
7d
Claims Quality Assurance Specialist - Fixed Term Contract
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Quick Apply
Customer Support Specialist
AmazingCo —Abbotsford VIC
- $38 an hour
- Part-time
- Hospitality
- Free parking
- Commuter assistance
Quick Apply
7d
Senior Claims Consultant
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick Apply
Administrative Assistant
Royal Melbourne Hospital —Melbourne VIC
- $15,539 a year
- Part-time
- Front desk
- Acute care experience
- Communication skills
- Annual leave
- Employee assistance program
3d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Care Specialist /Customer Service Specialist
Straumann —Port Melbourne VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Claims Consultant - Group Multi Claims
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Support Officer - HRIS
Australia Red Cross —Melbourne VIC
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance program
14d
Marketing Automation Specialist (6-month contract)
Aussie Broadband —Melbourne VIC
- Full-time
- Marketing
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
Customer Experience Specialist
Percepta —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Senior Secondary Certificate of Education
- Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
9d
Care Services Assistant
Bolton Clarke —Melbourne Western Suburbs VIC
- Part-time
- Customer service
- Restaurant experience
- Kitchen experience
- Health insurance
- Employee assistance program
Claims Consultant, Group Claims - CBUS
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
Administration Assistant – Medical Imaging Department
Cabrini Health —Malvern VIC
- Up to $18,850 a year
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Commuter assistance
11d
Patient Access Officer
OHV —Carlton VIC
- $58,643 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Commuter assistance
- Employee assistance program
HR Specialist, Contracts Management - APAC
Remote —Melbourne VIC
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Claims Consultant, AusSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Customer Experience Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick Apply

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Dental Receptionist and Personal Assistant

Melbourne East Prosthodontics -
Kew VIC

Quick Apply

Job Details

Part-time
$32 - $35 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Dental receptionist
Patient service
Microsoft Office
Dental software
Conflict management
Communication skills
Medical receptionist

Full Job Description

Dental Receptionist and Personal Assistant
Join Our Modern, Patient-Focused Specialist Prosthodontic Dental Practice!

Do you take pride in providing exceptional patient care and effective team management? Are you looking to be part of a modern, progressive practice? If so, this could be the perfect role for you!

We are seeking a Receptionist and Personal Assistant to join our friendly team on a permanent part-time basis (3 days per week with potential to extend to 4 days per week in the near future). In this position, you’ll play an essential role in ensuring the smooth and efficient daily operation of our practice. You’ll help achieve our business goals by maintaining exceptional patient service standards, supporting our clinical team, and managing administrative processes that keep our practice running seamlessly.

Work Hours:

Monday: 8:00 AM – 4:00/5:00 PM
Tuesday: 8:00 AM – 4:00/5:00 PM
Thursday: 8:00 AM – 4:00/5:00 PM

Key Responsibilities

Manage the appointment schedule to ensure efficient workflow and optimal patient allocation
Perform financial administration tasks, including patient billing, account management, and practice banking
Oversee daily front office operations and maintain a smooth, professional patient experience
Coordinate patient communications, prepare and manage dictation letters, and liaise with external laboratories and service providers
Provide personal assistant support to the principal practitioner as required
Create, edit, and manage practice content across Instagram and other social media platforms to support patient engagement and brand presence
Utilise Microsoft Office Suite (Word, Excel, Outlook), Canva, and social media tools to prepare correspondence, marketing materials, and administrative documents
Deliver exceptional customer service to maintain high levels of patient satisfaction and engagement
Undertake general administrative, operational, and ad hoc duties to support the smooth running of the practice

Qualifications

Previous experience in dental or medical reception is essential
Proficiency with dental software (preferably D4W) is highly regarded
Strong understanding of dental terminology and clinical processes is preferred

Key Attributes

Excellent communication skills – both written and verbal, with the ability to manage conflict and ensure a positive experience for both patients and staff.
Reliable and consistent – punctual, dependable, and steady in performance and behaviour.
Warm and personable – helps patients feel welcome, comfortable, and cared for over the phone and face-to-face.
Proactive and self-motivated – takes initiative to improve systems, solve problems, and enhance efficiency within the practice.
Organised and efficient – effectively prioritises, delegates, and completes tasks on time.
Team-oriented – fosters collaboration, supports colleagues, and contributes to a positive team culture.
Strong work ethic – maintains professionalism, presentation, and attention to detail.
Adaptable and flexible – able to respond calmly and efficiently to changing situations.
Personal assistant mindset – understands that assisting with personal duties for the principal is an integral, non-negotiable aspect of the role.

Pay: $32.00 – $35.00 per hour

Application Question(s):

What are your availabilities?
Do you have experience using D4W software?
Which Microsoft Office products are you experienced with?
How many years of people management experience do you have?
How much notice do you require to give your current workplace?
Please tell us one fact about yourself that would make you suited to this role.
Have you completed a dental qualification?

Experience:

Dental receptionist: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer care specialist jobs in broadmeadows vic

Dental Receptionist and Personal Assistant

Desktop Home Assessor

Customer Care Specialist, Direct Banking - Full Time

Claims Quality Assurance Specialist - Fixed Term Contract

Customer Support Specialist

Senior Claims Consultant

Administrative Assistant

Claims Technical Specialist

Customer Care Specialist /Customer Service Specialist

Claims Consultant - Group Multi Claims

Support Officer - HRIS

Marketing Automation Specialist (6-month contract)

Customer Experience Specialist

Care Services Assistant

Claims Consultant, Group Claims - CBUS

Administration Assistant – Medical Imaging Department

Patient Access Officer

HR Specialist, Contracts Management - APAC

Claims Consultant, AusSuper

Customer Experience Specialist

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