In-Demand & verification Jobs in Brisbane, Qld

Customer Journey Adviser (Relief)
Queensland Rail —Brisbane QLD
- From $117,750 a year
- 12 hour shift
- Communication skills
- Commuter assistance
6d
Recruitment and Compliance Administrator
Residenz —Brisbane QLD
- $36.00 - $36.23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick Apply
Verification and Validation Engineer I
Enovis —Brisbane QLD
- Full-time
- Anatomy knowledge
- Management
- Software troubleshooting
Junior Clinical Research Associate (CRA) – Transition Opportunity for CRCs & Junior CRAs | Brisbane
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Remote
- Nursing
- Patient monitoring
- Microsoft Office
- Travel reimbursement
- Parental leave
Casual Disability Support Worker – Group Activities & Life Skills
Relief Wakes —Redbank Plains QLD
- $45.28 - $54.28 an hour
- Cooking
- Experience working with children
- First Aid Certification
- Professional development assistance
Quick Apply
Residential Building & Facilities Manager – Riverfront Brisbane CBD High-Rise
River Place Apartments Brisbane —Brisbane QLD
- $6,875 - $9,900 a month
- Contract
- In-person
- Communication skills
- Hotel experience
Quick Apply
Customer Relationship Specialist - Mt Gravatt
Bank of Queensland —Mount Gravatt QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Binance Accelarator Program - Risk Analyst
Binance —Brisbane QLD
- Part-time
- Hybrid work
- Data analysis skills
- SQL
- AI
Quick Apply
Customer Relationship Specialist - 116 Queen Street
Bank of Queensland —Brisbane QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
13d
Front of House/Reception
Bank of Queensland —Newstead QLD
- Full-time
- Hospitality
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
6d
Member Services Officer
Hostplus —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Embedded Systems Integration & Verification Engineer
Volvo Group —Wacol QLD
- Software troubleshooting
- Analysis skills
- Health insurance
- Parental leave
Binance Accelerator Program - Data Scientist (KYB/KYC Ops), AI
Binance —Brisbane QLD
- Contract
- Remote
- AI
- Internship
- Communication skills
Quick Apply
Customer Relationship Specialist - The Gap
Bank of Queensland —The Gap QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Talent Acquisition Partner
Pax8 Global —Brisbane QLD
- Full-time
- Recruiting
- AI
- Communication skills
- Health insurance
Assistant Manager / Manager – Infrastructure Contract, Performance & Verification (Risk Advisory)
BDO —Brisbane QLD
- Full-time
- Analysis skills
- Health insurance
- On-the-job training
Customer Assistance Specialist
Bank of Queensland —Newstead QLD
- Full-time
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Catchment Monitoring Officer
Urban Utilities —Darra QLD
- Full-time
- Customer service
- Health insurance
- Parental leave
13d
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program
Subcontracts Specialist
Northrop Grumman —Fortitude Valley QLD
- Hybrid work
- Management
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program

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Customer Journey Adviser (Relief)

Queensland Rail -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
From $117,750 a year
6 days ago

Benefits

Commuter assistance
Transportation links
On-site parking

Qualifications

Communication skills

Full Job Description

Req. Id: 11770

Date: 26 Aug 2026

Location:

Brisbane, QLD, AU, 4000

Company: Queensland Rail

You’ll connect Queensland. We’ll connect you to an amazing career.

At Queensland Rail, we connect communities, industries and regions across the state by delivering essential services that have kept Queensland moving for 160 years. Our core priorities guide everything we do: keeping people safe, delivering exceptional services, strengthening our network, supporting freight, and operating efficiently and sustainably.

Learn more about Queensland Rail’s purpose, people, and progress – watch our short video here

Do you love helping people and making a difference every day?

Join Queensland Rail's Customer Engagement team as a Customer Journey Adviser (Relief). In this rewarding frontline role, you'll play an important part in helping customers travel with confidence by delivering exceptional service, providing timely information, and creating positive experiences across our network.

This is your platform; this is where your journey begins

Permanent full time
Inner Brisbane location – Bowen Hills

About the role:

As the Customer Journey Adviser (Relief), you’ll play a vital role in transforming real-time operational updates into clear, accurate, and engaging customer communications, across internal and external channels. You’ll work at the epicentre of service information and communication, strengthening digital engagement and enhancing how we connect with customers, communities and our people across the network.

Key Responsibilities:

Deliver timely customer updates via social media, internal systems, and media channels
Liaise with Translink and internal teams to provide consistent, clear, and customer- centric messaging
Monitor and respond to customer feedback, identifying themes to inform future improvements

You'll bring:

Experience in a customer-facing or customer-focused environment
Excellent written and verbal communication skills, with the ability to simplify complex information for broad audiences
A calm, solutions-focused approach to real-time decision-making
Previous experience in transport or operational environments (desirable, not essential)
Media and/or social media experience
The ability to juggle multiple priorities in a dynamic team setting.
A passion for communication and a commitment to elevate customer experience

Before you apply: Important shiftwork and roster details

This is a shiftwork and on-call position operating on a 7-day rotating roster, including weekends and public holidays. As a relief role, roster patterns vary based on operational requirements, and employees are not assigned to a dedicated Master Roster. We are seeking candidates who can demonstrate a genuine commitment to, and flexibility for this type of working arrangement.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

Annual base salary commences at $117,750 + shift penalties + 12.75% Superannuation

Perks

On-site parking for shift days and close proximately to Bowen Hills train station
Access to join QRI Lifestyle program, that offers members access to over 2,000 exclusive heavily discounted services
Prioritise your physical, emotional and financial wellbeing with our range of free or heavily discounted memberships and services
Rail travel perks, with free or heavily discounted QR rail travel

Your journey matters. Make it with us.

There has never been a more exciting time to join Queensland Rail. We offer boundless opportunities to support your career today and for your future.

Please apply to Customer Journey Adviser (Relief) (11770) via our website by 11:59pm (GMT+10:00 Brisbane) Sunday 6th September 2026.

Un-restricted Australian working rights will be required for this role.

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Our teams are People who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and it’s because of our differences that as a collective, we achieve great things.

We provide reasonable adjustments to support candidates and employees.

If you do require a reasonable adjustment during the recruitment process, please contact Cynthia MacKenzie via the details below.

Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may also include psychometric assessments, pre-employment health checks and background screenings, which could involve criminal history and credit checks, if this applies to the pre-employment requirements for this role.

For roles that have pre-employment qualifications, we will also be required to do formal qualification verification processes to ensure qualifications align to Queensland Rail's pre-employment frameworks.

To learn more about this Queensland Rail career opportunity please contact Cynthia MacKenzie with your enquiry via [email protected] Please do not email your application. We can only accept applications received via our website.

Apply Now

Refine Your Search

& verification jobs in brisbane, qld

Customer Journey Adviser (Relief)

Recruitment and Compliance Administrator

Verification and Validation Engineer I

Junior Clinical Research Associate (CRA) – Transition Opportunity for CRCs & Junior CRAs | Brisbane

Casual Disability Support Worker – Group Activities & Life Skills

Residential Building & Facilities Manager – Riverfront Brisbane CBD High-Rise

Customer Relationship Specialist - Mt Gravatt

Binance Accelarator Program - Risk Analyst

Customer Relationship Specialist - 116 Queen Street

Front of House/Reception

Member Services Officer

Embedded Systems Integration & Verification Engineer

Binance Accelerator Program - Data Scientist (KYB/KYC Ops), AI

Customer Relationship Specialist - The Gap

Talent Acquisition Partner

Assistant Manager / Manager – Infrastructure Contract, Performance & Verification (Risk Advisory)

Customer Assistance Specialist

Catchment Monitoring Officer

People Services Analyst

Subcontracts Specialist

I want to receive the latest job alert for & verification in brisbane, qld

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