Sunshine Coast | Vitality Movement Centre, Birtinya Join a growing Sunshine Coast clinic and be the first point of contact for our clients. Work alongside a supportive multidisciplinary team in a modern space. Full-time, stable role with opportunities to grow.
We're looking for an Administration Officer to join our Sunshine Coast clinic.
As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic.
You'll work closely with our clinicians and admin team to keep things running smoothly.
Client Experience
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Manage incoming calls, emails, and enquiries
- Book and coordinate appointments across clinicians
- Maintain a calm, organised, and welcoming clinic environment
Administration
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Manage clinician diaries and scheduling
- Process payments, invoices, and billing enquiries (NDIS, Medicare, private)
- Support referral intake and direct enquiries appropriately
- Assist with client communications and documentation
- Maintain accurate records in systems such as Splose
- General admin including data entry, inbox management, and stock
- Minimum 2+ years of previous reception, administration, or customer service experience required
- Confident using Microsoft Office and client management systems
- Healthcare, allied health, or NDIS experience highly regarded
Certifications:
- Valid NDIS Worker Screening Check, or willingness to obtain
- Police Check completed within the last 3 months, or willingness to obtain
- Current influenza and COVID vaccination evidence
- Full working rights in Australia
- Medicare Provider Number, or willingness to obtain
You are:
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Friendly, professional, and approachable
- Highly organised with strong attention to detail
- Able to manage competing priorities in a busy environment
- Proactive and team-focused
- Someone who genuinely enjoys helping people
- Part-time, in-centre role at Vitality Movement Centre
- Supportive multidisciplinary team environment
- Ongoing training and development opportunities
- No shift work or on-call requirements
- Access to EAP and staff benefits
- Opportunity to grow within a developing Sunshine Coast service
Intrinsic Health Group provides allied health services to people of all ages across Queensland.
Our Sunshine Coast clinic is a growing, multidisciplinary service supporting clients across Support at Home, CHSP, NDIS, DVA, and private funding.
If you're looking for a role where you can make a meaningful contribution each day, we'd love to hear from you. [email protected]
At Intrinsic Health we recognise that health is experienced physically, psychologically, and socially. With this in mind, we adopt a holistic and individualised approach to treatment through comprehensive assessment. Founded in 2017, we are a collaborative team of Allied Health clinicians (Occupational Therapists, Physiotherapists, Exercise Physiologists, Podiatrists, Psychologists, Speech Pathologists, Dieticians, Chiropractors) and currently service areas across Brisbane, Darling Downs, City of Ipswich and Lockyer Valley, Sunshine Coast, Wide Bay, Central and North QLD. Our services are designed to support health and well-being, in order to guide people of any age, ability and fitness level to feel better for longer. Intrinsic Health services are tailored to meet our clients’ goals.
