In-Demand Customer service representative Jobs in Beresfield, Nsw

Customer Service Advisor
NEX Building Group —Thornton NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
10d
Casual Guest Service Agent
Oaks Hotels —Maitland NSW
- Weekend availability
- Customer service
- Front desk
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Member Services Officer (Casual)
Genesis —Maitland NSW
- CPR Certification
- Sales
- Customer service
- Gym membership
Guest Service Agent
NOVOTEL —Newcastle NSW
- $27.97 - $41.96 an hour
- Weekend availability
- Microsoft Office
- Communication skills
- Hotel experience
- Employee assistance program
Quick Apply
Customer Support Officer
Happy Health Australia —Warners Bay NSW
- Full-time
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
Quick Apply
Client Care Representative | Clinical Administration | PT - New Lambton
Connect Hearing —New Lambton NSW
- Part-time
- Customer service
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
Customer Service Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Reddy Express Motto Farm - Customer Service Representative
OTR —Motto Farm NSW
- Weekend availability
- Customer service
Customer Care Consultant - Newcastle NSW
Blackwoods —Newcastle NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Sales & Service - Repco Raymond Terrace - Casual
NAPA Auto Parts —Raymond Terrace NSW
- Weekend availability
Member Services Officer (Full-Time)
Genesis —Warners Bay NSW
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Customer Sales & Service - Repco Hamilton - Casual
Repco —Hamilton NSW
- Weekend availability
Quick Apply
11d
Guest Service Agent - Rydges Newcastle
EVT Group —Newcastle NSW
- Communication skills
- Resort
- Office experience
- Parental leave
4d
Member Service Assistants
Costco AU —Newcastle NSW
- Part-time
Reddy Express Motto Farm - Customer Service Representative
Reddy Express - OTR Group —Heatherbrae NSW
- Weekend availability

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Customer Service Advisor

NEX Building Group
Thornton NSW

Apply Now

Job Details

10 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Gym membership
E-learning courses provided

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Residential construction experience
Microsoft Office
Communication skills

Full Job Description

Customer Service Advisor

Join the leading residential home builder in NSW
Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!
Discount on building a home with any of our building brands!

The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end. From architecturally designed new homes to finance options, from multi-residential projects to investment properties, the MJH Group has grown and evolved to offer a range of building services which cater to diverse needs, goals and budgets. We set the benchmark in new home building while ensuring that our people, both customers and employees, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits
We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:

Discount on building a home with any of our building brands (after qualifying period)
Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
AIA Vitality health and wellbeing program
A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
Employee assistance program to support your mental, financial and physical wellbeing
A huge catalogue of online learning and ongoing professional development programs
NAWIC and HIA corporate membership
Attractive remuneration
And so much more!

About the opportunity

This role acts as the primary contact for customers throughout their build journey, providing guidance, reassurance, and timely updates. More specifically, you will:

Act as the primary customer contact, ensuring clear communication and a positive experience
Help coordinate projects from pre‑construction through to completion.
Support customers with guidance, solutions, and reassurance throughout the build journey.
Collaborate with internal teams (Drafting, Estimating, MyChoice, Construction) to resolve issues and keep projects on track.
Escalate complex or high‑risk matters to leadership when required.
Provide contract support, including resolving discrepancies and managing variations.
Review documentation to ensure accuracy, compliance, and clarity before distribution.
Coordinate final inspections and occupation certificates while contributing to team updates and continuous improvement.

About you

You will share a passion for our purpose to be Australia’s number one residential builder and be aligned to our core values. In addition, you will demonstrate:

Previous experience in a customer service role and a commitment to providing unbeatable customer experiences
Well organised with the ability to manage multiple tasks and priorities
High attention to detail when handling documents and information
Knowledge of councils and residential construction industry - highly desirable
Ability to read plans, contracts and basic estimating - highly desirable
Intermediate use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
Strong communication skills with confidence speaking to customers and team members

Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.

Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au or follow us on LinkedIn

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.

Apply Now

Refine Your Search

customer service representative jobs in beresfield, nsw

Customer Service Advisor

Casual Guest Service Agent

Member Services Officer (Casual)

Guest Service Agent

Customer Support Officer

Client Care Representative | Clinical Administration | PT - New Lambton

Customer Service Representative (Inbound Contact Centre)

Reddy Express Motto Farm - Customer Service Representative

Customer Care Consultant - Newcastle NSW

Customer Sales & Service - Repco Raymond Terrace - Casual

Member Services Officer (Full-Time)

Customer Sales & Service - Repco Hamilton - Casual

Guest Service Agent - Rydges Newcastle

Member Service Assistants

Reddy Express Motto Farm - Customer Service Representative

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