In-Demand Senior technical support specialist Jobs in Belconnen, Act

Atlassian System Administrator (Jira & Confluence)
Showtime Consulting —Canberra ACT
- Full-time
- Azure
- DevOps
- Maintenance
Quick Apply
12d
Senior Project Manager (Part-Time)
Viasat, Inc. —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Project Manager (Part-Time)
Viasat —Canberra ACT
- Part-time
- Management
- PMP
- Microsoft Office
Senior Contact Centre Specialist
Optus —Canberra ACT
- On call
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Agile Project Manager - ACT
Canon —Canberra ACT
- Hybrid work
- Management
- Microsoft Office
- Communication skills
8d
Antenna Systems Manager
CSIRO —Canberra ACT
- $163,199 - $180,568 a year
- Part-time
- Management
- Maintenance
- No degree
Head of Cloud and Infrastructure
Kinetic IT —Canberra ACT
- Full-time
- Sales
- Employee assistance program
- Employee discount
Assistant Director - ICT Facilities, Compliance and Delivery | Full-time Permanent
Digital Canberra —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Hybrid work
2d
Director – Compliance and Investigations | Full-time Permanent
Education —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Communication skills
IT Technology Specialist - Mainframe - EL 2
Australian Taxation Office —Canberra ACT
- $155,911 - $185,713 a year
- On call
- Azure
- Leadership
12d
PSL6 Security Advisors - Multiple Roles
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Management
- Leadership
- Gym membership
9d
Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $102,072 - $111,701 a year
- Call employer
- Remote
- Microsoft Office
- Human resources
- Organisational skills
1d
Senior Advisor - Recovery
Australia Red Cross —Canberra ACT
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency
ACT Long Service Leave Authority —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Administrative experience
- Communication skills
10d
Cyber Security Officer
Australian National University —Canberra ACT
- $89,760 - $105,459 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Scripting
- Health insurance
- Parental leave
1d
Threat Intelligence and Threat Hunting Lead - Security Operations Centre
EY —Canberra ACT
- Recruiting
- Leadership
- Communication skills
- Parental leave
Strategic Account Technology Strategist, Defence and Intelligence
Microsoft —Canberra ACT
- Full-time
- Azure
- AI
Senior Officer - Recovery
Australia Red Cross —Canberra ACT
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance program
Defence Project Manager
Mott MacDonald —Canberra ACT
- Part-time
- Agile
11d
Assistant Director, Building Information Modelling
The Department of Parliamentary Services —Canberra ACT
- Call employer
- Management
- Leadership
- Communication skills
- Gym membership
12d

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senior technical support specialist jobs near belconnen, act

Atlassian System Administrator (Jira & Confluence)

Showtime Consulting -
Canberra ACT

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Jira
CI/CD
Data centre experience
Azure
DevOps
Maintenance
Administrative experience
AWS
Confluence
Agile
AI
RDS database
GitLab
Communication skills

Full Job Description

Jira & Confluence Administration
Tier 2 Support & Troubleshooting
Kubernetes & CI/CD Exposure

Company Description
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, cyber security, platform engineering, DevSecOps, data, AI, and digital transformation initiatives.

We partner with major government and enterprise organisations to build high-performing technology teams and deliver innovative platforms that drive operational excellence, improve collaboration, enhance security, and support large-scale digital programs.

As part of our continued growth within the National Security and Defence sector, we are seeking an experienced Atlassian System Administrator to support and optimise enterprise-grade Jira and Confluence environments supporting critical business operations.

The Role
We are seeking a skilled Atlassian System Administrator to join a collaborative and high-performing technology team supporting enterprise-scale Jira Data Centre and Confluence Data Centre platforms.

This role is responsible for the administration, maintenance, optimisation, and support of Atlassian environments, while also contributing to platform engineering activities across Kubernetes and cloud-hosted infrastructure.

The successful candidate will bring strong Jira and Confluence administration experience, excellent troubleshooting capabilities, and exposure to modern cloud and DevOps practices. You will work closely with senior administrators, platform engineers, and delivery teams to ensure the reliability, performance, and continuous improvement of business-critical collaboration platforms.

Key Responsibilities

Administer and maintain Jira Data Centre and Confluence Data Centre platforms within a large-scale enterprise environment.
Manage workflows, permission schemes, screen configurations, issue types, custom fields, and automation rules.
Support Confluence governance, including space architecture, templates, permissions, macros, and content standards.
Provide Tier 2 support for platform issues, user requests, access management, and troubleshooting activities.
Assist with Atlassian platform upgrades, patching, maintenance, and performance optimisation.
Monitor and support Jira and Confluence workloads hosted on Azure AKS and AWS EKS environments.
Execute and monitor CI/CD deployment pipelines for application updates and configuration changes.
Support Kubernetes operations including monitoring pods, services, storage, and application health.
Assist with cloud-hosted storage and database services including Amazon EFS and Amazon RDS.
Collaborate with platform engineers, administrators, and stakeholders to improve platform capability and user experience.

What You'll Need

NV2 Australian Government Security Clearance.
2-4 years of hands-on Jira Data Centre and Confluence Data Centre administration experience.
Experience working within enterprise-scale or highly regulated environments.
Strong knowledge of Jira workflows, schemes, permissions, automation, and platform administration.
Experience supporting Atlassian platform upgrades and ongoing maintenance activities.
Strong troubleshooting, problem-solving, and user support capabilities.
Excellent stakeholder engagement and communication skills.
Ability to work effectively within Agile, DevOps, and collaborative delivery environments.
A proactive mindset with a strong focus on service reliability, governance, and continuous improvement.

Technical Skills

Strong administration experience across Jira Data Centre and Confluence Data Centre.
Hands-on experience with:
- Jira Administration
- Confluence Administration
- ScriptRunner
- JQL
- Automation Rules
- Workflow Design & Configuration
- Permission & Security Management
Exposure to modern platform engineering and cloud technologies including:
- Kubernetes
- AWS EKS
- Azure AKS
- Helm
- GitLab CI/CD
- Amazon EFS
- Amazon RDS
- Artifactory
- Cloud Infrastructure Concepts

Why Join Us?

Support mission-critical collaboration platforms within a secure enterprise environment.
Work with modern Atlassian Data Centre technologies and cloud-native infrastructure.
Gain exposure to Kubernetes, AWS, Azure, CI/CD, and platform engineering practices.
Collaborate with experienced Atlassian specialists, platform engineers, and cloud professionals.
Contribute to the ongoing optimisation and modernisation of enterprise technology platforms.
Join a growing consultancy delivering impactful outcomes across Defence, Government, and Enterprise sectors.

Quick Apply

Refine Your Search

senior technical support specialist jobs in belconnen, act

Atlassian System Administrator (Jira & Confluence)

Senior Project Manager (Part-Time)

Senior Project Manager (Part-Time)

Senior Contact Centre Specialist

Agile Project Manager - ACT

Antenna Systems Manager

Head of Cloud and Infrastructure

Assistant Director - ICT Facilities, Compliance and Delivery | Full-time Permanent

Director – Compliance and Investigations | Full-time Permanent

IT Technology Specialist - Mainframe - EL 2

PSL6 Security Advisors - Multiple Roles

Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer

Senior Advisor - Recovery

Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency

Cyber Security Officer

Threat Intelligence and Threat Hunting Lead - Security Operations Centre

Strategic Account Technology Strategist, Defence and Intelligence

Senior Officer - Recovery

Defence Project Manager

Assistant Director, Building Information Modelling

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