In-Demand Customer success manager Jobs in Baulkham Hills Nsw

Concierge Sales Consultant
Guardian Childcare & Education —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
Commercial Manager
Mobile Experts —Castle Hill NSW
- From $120,000 a year
- Full-time
- Marketing
- Business development
- Analysis skills
Quick Apply
4d
Customer Success Manager
Centorrino Technologies —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
12d
Asset & Refurbishment Project Manager (Parental Leave)
AVEO —Bella Vista NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Health insurance
- Annual leave
Quick Apply
13d
Customer Success Manager (ANZ)
Ansarada —The Rocks NSW
- Full-time
- CRM software
- Financial services
- AI
- Health insurance
- Annual leave
Building Services Customer Success Manager
CIM Operations Pty Ltd —Sydney NSW
- $130,000 - $150,000 a year
- Full-time
- Customer service
- Analysis skills
- Education
- Employee stock purchase plan
- Work from home
Quick Apply
4d
Business Development Manager – Reseller & Channel Growth - Temperature Loggers - Castle Hill
OnSolution —Castle Hill NSW
- $70,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Business development
- Bachelor's degree
- Professional development assistance
Quick Apply
8d
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
Digital Performance Specialist
Greenstone Financial Services —Norwest NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Travel reimbursement
- Free food
Quick Apply
Customer Success Manager
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
Customer Success Manager
Vincere —Sydney NSW
- Management
- Recruiting
- Leadership
Quick Apply
Customer Success Manager
Commerce —Sydney NSW
- $71,645 - $121,164 a year
- Full-time
- CRM software
- Management
- Salesforce
Customer Success Manager
BigCommerce —Sydney NSW
- $71,645 - $121,164 a year
- Full-time
- CRM software
- Management
- Salesforce
14d
Customer Success Manager
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
2d
Customer Success Manager
Wolters Kluwer —Macquarie Park NSW
- Full-time
- CRM software
- Management
- Sales
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
Claims Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Management
- Financial services
- Leadership
- Travel reimbursement
- Free food
Quick Apply
11d
Customer Success Manager
Caruso —Sydney NSW
- Full-time
- Financial services
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Customer Success Manager
Ricoh —North Ryde NSW
- Full-time
- Management
- Sales
- Microsoft Office
- Wellness program
- Parental leave
Senior Workplace Services Manager
NSW Department of Communities and Justice —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Office
- Microsoft Office
- No degree
- On-the-job training
- Employee assistance program

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customer success manager jobs near baulkham hills nsw

Concierge Sales Consultant

Guardian Childcare & Education -
Sydney NSW

Quick Apply

Job Details

Full-time

Full Job Description

Enjoy a hybrid work model with flexibility between office and remote days.
This role can be based in Brisbane, Sydney, or Melbourne.
Join a supportive team making a positive impact on families daily.

*This role can be based in Brisbane, Sydney, or Melbourne.

Part-Time Concierge Sales Consultant Guardian Childcare & Education

Some sales roles are about pushing product. This one is about helping families make one of the most important decisions for their child with clarity and confidence.

At Guardian, we are looking for three part-time team members to join our Concierge Team. We want people who know how to build trust quickly, lead a conversation well, and move families to a clear next step.

This is a phone-based sales role with genuine commercial accountability, but it is not a hard-sell environment. Families come to us looking for care, safety, education, reassurance, and the right start for their child. Your job is to understand what matters most, guide them clearly, and help them take the next step with confidence.

Just as important, this is a role where the product matters. You are not selling something you need to “talk up.” You are representing a service that families genuinely care about and that you can feel proud to stand behind — safe care, inspiring learning, strong family partnership, and a great start for children. That is exactly why this role needs someone who can combine warmth, judgement, and commercial strength.

Depending on business need, shift pattern, and your strengths, you may work across inbound calls, website enquiries, tour bookings, rebook activity, post-tour follow-up, post-offer follow-up, and future-start or waitlist activity. Internally, the operating model assumes shared inbound with clear stage ownership, rather than a rigid silo.

What you’ll do

Speak with families at different stages of their enrolment journey
Respond to inbound enquiries with warmth, confidence, and urgency
Book and rebook tours, including helping families commit to a time that works
Follow up after tours and after offers to keep momentum moving
Understand what is driving the decision for each family
Make clear recommendations based on the family’s needs and stage
Keep notes clean, handoffs strong, and next steps clear
Work closely with centres so the family experience feels joined up

What success looks like

Families feel guided, not processed
You ask good questions before jumping into explanation
You know how to create momentum without sounding pushy
You can handle hesitation and still move the conversation forward
You are responsive, organised, and strong on follow-through
You care about customer experience and commercial outcome equally
You are comfortable being measured on quality, responsiveness, and results

That lines up with the internal standard already set for the team: fast response, better discovery, personalised recommendation, direct asks for commitment, and clean handoffs.

What we’re looking for You may have come from contact centre sales, enrolments, admissions, customer conversion, retail sales, service-led sales, or another role where phone conversations, follow-up, and moving people to a decision mattered.

We’re looking for people who:

Build trust quickly
Communicate clearly and naturally
Know how to ask for commitment without pressure
Stay calm and sharp in a busy environment
Are commercially minded without losing empathy
Follow through properly
Want to be part of a team with higher standards and stronger coaching

Why Guardian:

Guardian is built around giving children and families the best possible start. This is meaningful work in a role that combines care, quality, trust, and commercial discipline.

You will be joining a team that is lifting its standards, strengthening its sales capability, and building a clearer care-sales model with stronger coaching, stronger ownership, and room to grow. The team’s internal direction is to move families forward with care, not just manage enquiries.

Apply now and become a valued member of our childcare family!

Guardian Childcare & Education values diversity in the workplace and is an equal opportunity employer. Diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We are committed to providing a workplace where every person is valued, respected, and supported to progress.

We are also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

At Guardian Childcare & Education, children's safety and wellbeing are our top priority. We have zero tolerance for any form of abuse or harm. We rigorously screen all potential team members, requiring a 10-year verifiable resume, 5 years of direct manager references, and other security checks to ensure they meet our high standards.

for those who have not been in employment that long, these expectations will be adjusted.

Quick Apply

Refine Your Search

customer success manager jobs in baulkham hills nsw

Concierge Sales Consultant

Commercial Manager

Customer Success Manager

Asset & Refurbishment Project Manager (Parental Leave)

Customer Success Manager (ANZ)

Building Services Customer Success Manager

Business Development Manager – Reseller & Channel Growth - Temperature Loggers - Castle Hill

Senior Client Success Manager, Enterprise

Digital Performance Specialist

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager (Enterprise)

Claims Manager

Customer Success Manager

Customer Success Manager

Senior Workplace Services Manager

I want to receive the latest job alert for customer success manager in baulkham hills nsw

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