In-Demand Client service officer Jobs in Ballarat, Vic

Client Support Officer
Victorian Government —Ballarat VIC
- $81,496 - $98,955 a year
- Full-time
- Recruiting
11d
Client Support Officer
Department of Families, Fairness and Housing —Ballarat VIC
- Full-time
- Recruiting
11d
Senior Customer Service Officer
Victorian Government —Ballarat VIC
- $81,496 - $90,227 a year
- Hybrid work
- Customer service
- Communication skills
10d
Customer Contact Officer
Serco Plc —Ballarat VIC
- Part-time
- Computer skills
- On-the-job training
- Employee assistance program
Senior Customer Service Officer
State Revenue Office —Ballarat VIC
- $81,496 a year
- Hybrid work
- Customer service
- Communication skills
10d
Field Officer - Ballarat
Victorian Government —Ballarat VIC
- $42.90 an hour
- Weekend availability
- Carpentry
- Experience working with children
- Conflict management
7d
Field Officer - Ballarat
Corrections Victoria —Ballarat VIC
- $42.90 an hour
- Temporary
- Carpentry
- Experience working with children
- Conflict management
7d
Parole and Specialist Case Manager - Ballarat
Victorian Government —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Writing skills
- Experience working with children
- Employee assistance program
7d
Parole and Specialist Case Manager - Ballarat
Corrections Victoria —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Writing skills
- Experience working with children
- Employee assistance program
7d
Assessment and Authorisation
Accenture —Ballarat VIC
- Full-time
- Education
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave

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Client Support Officer

Victorian Government -
Ballarat VIC

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Job Details

Full-time
$81,496 - $98,955 a year
11 days ago

Qualifications

Recruiting
Working with Children Check

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: Administration

Location: Grampians - Ballarat

Reference: VG/DFFH/00669821

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Orange Door workforce to address client needs at first contact and provide tailored responses to client enquiries.

The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.

ACCOUNTABILITIES INCLUDE

Provide a clear description of the services provided by The Orange Door, and provide timely and up-to-date information, in response to phone, e-mail and face-to-face enquiries.
Identify client pathways within the internal Orange Door environment and support client access to the relevant services and team members.
Communicate effectively and positively to deliver a high quality service to clients and internal and external stakeholders by maintaining a welcoming and professional manner.

Please open the position description to read more.

This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the .

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Dep artment of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Applications close Monday 17 August 2026 at 11.59pm

Posted

3 August 2026

Apply Now

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client service officer jobs in ballarat, vic

Client Support Officer

Client Support Officer

Senior Customer Service Officer

Customer Contact Officer

Senior Customer Service Officer

Field Officer - Ballarat

Field Officer - Ballarat

Parole and Specialist Case Manager - Ballarat

Parole and Specialist Case Manager - Ballarat

Assessment and Authorisation

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