About OES
OES is a global education services partner, working with universities, employers, and industry bodies to deliver market-leading online learning solutions. Our purpose is to enhance lives through education, and our vision is to be the world's most impactful enabler of education.
We are a values-led organisation that empowers our people to make a meaningful impact every day. Through collaboration, innovation, and a student-focused approach, we create engaging learning experiences while supporting our teams to grow, develop, and thrive in a culture that embraces change and continuous improvement.
The Opportunity:
Reporting to the Director of Generative AI, you will lead the implementation of AI-powered solutions across OES and its partners. You'll work closely with academic, learning and design, product, technology, and operational teams to ensure AI products deliver meaningful outcomes for learners, academics, and partners while maintaining strong governance, compliance, and ethical standards. You'll also lead and develop a team of AI Solution Specialists, ensuring successful delivery and stakeholder engagement.
Key Responsibilities:
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Partner closely with university stakeholders, academics, learning designers, and academic leaders to implement AI solutions that enhance teaching and learning outcomes.
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Act as the voice of the learner and educator, ensuring AI solutions address real educational challenges and opportunities.
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Drive adoption of AI tools across academic and learning support functions through engagement, training, and change management activities.
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Owns end‑to‑end delivery and rollout of agreed product scope
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Translates roadmap into delivery plans, milestones and dependencies
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Manages delivery risk, sequencing, capacity and constraints
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Leads change management, rollout readiness and adoption
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Is accountable for on‑time, safe and scalable delivery
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Drive stakeholder engagement, change management, and adoption activities
- Champion the needs of academics, learning designers, and students to inform product improvements
- Partner with business, product, and technology teams to align delivery outcomes
- Manage AI governance, risk, privacy, and compliance processes
- Monitor adoption metrics and user feedback to drive continuous improvement
- Lead and develop a team of AI Solution Specialists
- Communicate progress, risks, insights, and outcomes to senior stakeholders
About you:
You are a collaborative and commercially minded delivery leader who is who is passionate about the future of learning and the transformative potential of AI within higher education. You understand the challenges faced by academics, learning designers, and student support teams and are excited by opportunities to leverage emerging technology to improve teaching quality, student engagement, and learner outcomes.
You'll bring:
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Experience working within higher education, online education, vocational education, learning and development, or academic operations environments.
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Experience leading change initiatives, program delivery, or operational improvements within an education setting.
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Experience delivering and implementing AI, digital, or technology products
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Strong stakeholder management and change leadership capability
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Knowledge of some AI governance, risk, privacy, security, and compliance frameworks
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Experience working within agile delivery environments
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Strong analytical and reporting skills
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A track record of driving adoption and business outcomes from technology solutions
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Experience leading, coaching, or developing high-performing teams
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Tertiary qualifications, Business, Project Management in Education, Learning Design, Teaching, Educational Leadership, or a related discipline.
What’s in it for you?
Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.
We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:
- Flexible, hybrid work for genuine career-life fit (3 days in our Cremorne Office)
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Professional development and mentoring
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OES Culture Club and events calendar
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Health and wellbeing activities
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Annual flu vaccinations
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Paid parental leave
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Purchased leave
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Study assistance and leave for eligible employees
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Mental health support resources and Employee assistance program (EAP)
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Income protection insurance
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Access to corporate health insurance rates
If you're excited by the opportunity to lead the delivery of cutting-edge AI solutions and help drive the future of education, we'd love to hear from you. Please APPLY NOW with your CV & Cover Letter
At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.
