In-Demand Access manager Jobs in Australia

Case Manager
EML —Melbourne VIC
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
9d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Project Manager and Reporting Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
- Annual leave
- Work from home
Manager Operational Training
NSW Rural Fire Service —Dubbo NSW
- $156,309 - $180,772 a year
- Full-time
- Hybrid work
- Recruiting
- Annual leave
13d
Program or Project Administrator
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick Apply
Delivery Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
- Annual leave
- Work from home
Area Manager
ALDI Stores —Derrimut VIC
- $154,500 - $205,800 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
Quick Apply
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
12d
Regional Support Coordinator
MyIntegra —Darwin NT
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Test Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- SQL
- Agile
6d
Service Delivery Manager
Axon —Melbourne VIC
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
9d
Client Service Officer
NSW Department of Communities and Justice —Newcastle West NSW
- $82,533 - $95,482 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
Branch Manager Community Trust
Wannon Water —Warrnambool VIC
- From $185,000 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Leadership
- Employee assistance program
9d
Manager, SQE
Crowley Maritime Corporation —Darwin NT
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Facilities Manager
Corryong Health —Corryong VIC
- Full-time
- Management
- Analysis skills
- Leadership
3d
Manager, Operations
Victorian Government —Melbourne VIC
- $131,154 - $155,000 a year
- Part-time
- Hybrid work
- Leadership
- Commuter assistance
- Work from home
8d
Hotel or Motel Manager
SAI SAS PTY LTD —East Melbourne VIC
- $75,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick Apply
Service Delivery Support Officer
Water Corporation —Canning Vale WA
- $83,938 a year
- Remote
- Microsoft Office
- Administrative experience
- Communication skills
- Annual leave
- Work from home
1d
Coordinator, Scheduling
University of Melbourne —Parkville VIC
- $6 - $109,163 a year
- Full-time
- Microsoft Excel
- Management
- University
- Health insurance
- Parental leave
12d
Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply

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Case Manager

EML -
Melbourne VIC

Apply Now

Job Details

Full-time
9 days ago

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Do you have a passion for making a difference in people's lives? Come join us as a Case Manager and make a difference in the lives of injured workers in the Federal Self Insurance space! Working as part of the Federal Self Insurance team, this exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work.

This will be a permanent, full time position based in our Melbourne office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

Provide early, timely and personal customer focused and empathetic service to injured workers and employers.
Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).
Conduct claims reviews, case conferences or face to face meetings with clients as required.

ABOUT YOU

Previous experience within the medical or corporate field, specialising in customer service is high desirable.
Experience in managing claims in the workers compensation scheme or the Safety Rehabilitation Act (SRC) is advantageous but not necessary.
An empathetic, resilient, and motivational approach to provide customer centric support
A driven professional with highly developed written and verbal communication skills
Careful consideration to detail with a high concern for accuracy
Strong stakeholder engagement and management
Committed to supporting injured workers with their recovery and return to work

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

access manager jobs in australia

Case Manager

Operations Manager

Project Manager and Reporting Support

Manager Operational Training

Program or Project Administrator

Delivery Manager

Area Manager

Operations Manager

Regional Support Coordinator

Test Manager

Service Delivery Manager

Client Service Officer

Branch Manager Community Trust

Manager, SQE

Facilities Manager

Manager, Operations

Hotel or Motel Manager

Service Delivery Support Officer

Coordinator, Scheduling

Support Services Manager

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