In-Demand Senior medical receptionist Jobs in Albany Creek, Qld

Operations Manager
Anchor Medical Group —Albany Creek QLD
- $70,000 - $80,000 a year
- Part-time
- Management
- EMR systems
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
Medical Receptionist
smartcare diagnostics —Mount Gravatt East QLD
- $29.00 - $52.01 an hour
- Part-time
- Software troubleshooting
- Microsoft Office
- Administrative experience
- On-the-job training
Quick Apply
Senior Medical Receptionist/2IC PT/FT
Growlife Medical —Sinnamon Park QLD
- $30 - $34 an hour
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Free parking
Quick Apply
Senior Medical Receptionist/2IC Full Time Opportunity – West End
Top Health Doctors —West End QLD
- Full-time
- Clinic
- Front desk
- Leadership
Dental Practice Manager
Ashgrove Dental —Ashgrove QLD
- $70,000 - $110,000 a year
- Full-time
- Education
- Organisational skills
- EMR systems
- Employee discount
- Professional development assistance
Quick Apply
1d
2IC / Team Leader
Sonic HealthPlus —Oxley QLD
- Full-time
- Customer service
- Administrative experience
- Clinic
- Employee assistance program
- Gym membership

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Operations Manager

Anchor Medical Group -
Albany Creek QLD

Quick Apply

Job Details

Permanent | Part-time | Casual
$70,000 - $80,000 a year

Benefits

Travel reimbursement
Employee mentoring program
Professional development assistance

Qualifications

Management
Medical office management
Medical billing
EMR systems
Communication skills
Hospital experience

Full Job Description

Operations Manager – General Practice
Permanent Part-Time | Hybrid Opportunity

We are seeking an experienced and commercially minded Operations Manager to support the growth of our general practices.

This is not a traditional Practice Manager role. The position does not include payroll, staff rostering, or general HR responsibilities. Its primary focus is to work closely with our GPs and practice teams to grow patient numbers, improve appointment-book utilisation, optimise appropriate billing opportunities, and support the ongoing development of our practices.

The successful applicant will report directly to the Chief Operating Officer and will be provided with the resources, support, and autonomy required to achieve measurable results.

Once effective processes and procedures have been established, the role may transition to a hybrid working model.

Key responsibilities

Liaise regularly with GPs to understand their availability, preferences, and appointment-book requirements
Monitor appointment books and implement strategies to improve utilisation
Work with reception and operational teams to increase patient bookings and reduce appointment gaps
Identify opportunities to improve patient growth, retention, and service delivery
Review GP billing patterns and identify appropriate billing and item-number optimisation opportunities
Assist with developing and implementing practice growth strategies
Support GP engagement and recruitment initiatives
Report on appointment-book performance, patient growth, revenue, and operational outcomes directly to the COO

Who this role will suit

This position will suit someone who:

Has previous experience within the Australian general practice industry
Understands Medicare billing, GP item numbers, and appropriate billing optimisation
Has a strong understanding of how GP appointment books operate
Is commercially minded and motivated by measurable practice growth
Has excellent communication and relationship-management skills
Can confidently liaise with doctors, reception teams, and senior management
Is organised, proactive, and able to work independently
Is keen to learn, develop professionally, and grow with the organisation

Previous experience as a Practice Manager, Assistant Practice Manager, Senior Medical Receptionist, GP Liaison Officer, or in a similar general practice operations role would be highly regarded.

Demonstrated results

Applicants should be able to provide examples of measurable outcomes achieved in previous roles, such as:

Increasing practice revenue or improving the overall bottom line
Growing new and returning patient numbers
Improving GP appointment-book utilisation and reducing unfilled appointments
Increasing average billings while maintaining compliant and appropriate billing practices
Successfully introducing new services, clinics, or patient-growth initiatives
Improving recall, reminder, and patient-retention processes
Increasing GP capacity, consulting sessions, or operating hours
Recruiting and successfully onboarding GPs
Developing processes that improved efficiency, productivity, or patient access

Applicants are encouraged to include specific results in their application, such as percentage growth, revenue increases, improved utilisation rates, patient-number growth, or other relevant KPIs.

Professional growth and remuneration

This is an opportunity to join a growing medical organisation in a specialised operations role with genuine potential for professional development and career progression.

In addition to the agreed remuneration package, the successful applicant will be eligible for separate performance-based remuneration for successful GP recruitment.

Please submit your résumé and a brief cover letter outlining:

Your general practice experience
Your knowledge of Medicare billing and GP item numbers
Examples of measurable KPIs or improvements achieved in previous roles
Your experience growing patient numbers and improving appointment-book performance

Pay: $70,000.00 – $80,000.00 per year

Benefits:

Employee mentoring program
Professional development assistance
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

senior medical receptionist jobs in albany creek, qld

Operations Manager

Medical Receptionist

Senior Medical Receptionist/2IC PT/FT

Senior Medical Receptionist/2IC Full Time Opportunity – West End

Dental Practice Manager

2IC / Team Leader

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