In-Demand Customer / technical support specialist Jobs in Yatala, Qld

L2 Service & Support Engineer
Campbell Property Group —Loganholme QLD
- Full-time
- Management
- AI
- Leadership
- Health insurance
- Employee assistance program
Quick Apply
Sales - Specialised Technology
Global Footcare —Coomera QLD
- $80,000 - $85,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
14d
Customer / Technical Support Specialist
M3DICINE —Eight Mile Plains QLD
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick Apply
Android Developer
M3DICINE —Eight Mile Plains QLD
- Full-time
- Vital signs
- Computer Science
- Bachelor's degree
Quick Apply
Project Supervisor - Services
Coates Hire —Kingston QLD
- Full-time
- Supervising experience
- Construction experience
- Leadership
- Employee discount
Sales Specialist - Engineering
Coates Hire —Kingston QLD
- Full-time
- Construction experience
- Parental leave
- Employee discount
Front End Developer
M3DICINE —Eight Mile Plains QLD
- Full-time
- Vital signs
- Software development
- APIs
Quick Apply
Shift Coordinator
BlueScope —Acacia Ridge QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
1d
Translational Research Account Manager QLD/WA
Cytiva —Eight Mile Plains QLD
- Full-time
- Remote
- Sales
- Business development
- Bachelor's degree
Senior Field Service Technician
LAF Technologies Pty Ltd —Slacks Creek QLD
- Full-time
- Hybrid work
- Laboratory experience
- Maintenance
- Microsoft Office
Quick Apply
8d
SENIOR MACHINE SUPPORT SPECIALIST
John Deere —Crestmead QLD
- Schematics
- Office
- Education
- Annual leave
9d
Height Safety Specialist
Bullivants —Acacia Ridge QLD
- Full-time
- Sales
JUNIOR PARTS INTERPRETER APPRENTICESHIP
THREE POINT CLASSIC —Mount Gravatt QLD
- $45,000 - $50,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply
10h
Embryo Production Specialist
Nbryo Pty Ltd —Eight Mile Plains QLD
- Weekend availability
- Analysis skills
- Bachelor's degree
- In-person
Quick Apply
iOS Developer
M3DICINE —Eight Mile Plains QLD
- Full-time
- Vital signs
- Management
- Computer Science
Quick Apply
Electrical & Instrumentation Tradesperson
Centurion Group —Woodridge QLD
- $100,000 - $106,090 a year
- Full-time
- Schematics
- Maintenance
- Electrical experience
Quick Apply
Automotive Technician
Zeder Corporation —Springwood QLD
- Full-time
- Employee discount
Quick Apply
6d
Mechanical Technician
Centurion Group —Woodridge QLD
- $95,000 - $100,000 a year
- Full-time
- Maintenance
- Analysis skills
- Electrical experience
Quick Apply

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L2 Service & Support Engineer

Campbell Property Group
Loganholme QLD

Quick Apply

Job Details

Permanent | Full-time

Benefits

Health insurance
Employee assistance program
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Desktop support
TCP
Management
Incident management
DHCP
ITIL
IT support
DNS
AI
Leadership

Full Job Description

Your Next Opportunity

Campbell Property Group (CPG) – one of Australia’s most respected residential construction and property development companies – is seeking an experienced, motivated and detail-oriented L2 Service & Support Engineer to join our brilliant IT team based in Loganholme QLD.

Reporting to the IT Service & Support Team Leader, this role will act as the senior IT support contact for our Loganholme site, providing high-quality technical support, local ownership of day-to-day support priorities, and proactive communication with Norwest-based leadership and specialist IT teams.

The L2 Service & Support Engineer is responsible for troubleshooting complex IT issues, supporting system and network maintenance, assisting with deployments and upgrades, and helping ensure business operations continue with minimal disruption. This role requires sound judgement, strong problem-solving skills, clear communication, and the confidence to work independently while knowing when to escalate or seek guidance.

What you’ll do

Provide 1st and 2nd level technical support to employees in person, via phone, email and chat.
Act as the senior on-site IT support contact for Loganholme, taking local ownership of support requests, technical issues and user concerns.
Diagnose and troubleshoot hardware, software, network, connectivity, printer, telephony and endpoint issues.
Manage day-to-day support priorities with limited on-site supervision, using sound judgement to determine next steps and escalation requirements.
Escalate complex or unresolved issues to infrastructure, application, vendor or leadership teams with clear background, impact, troubleshooting completed and recommended actions.
Log, track and document all support interactions, actions and resolutions in the ITSM ticketing system, ensuring timely updates and SLA awareness.
Support Microsoft 365, Active Directory, device management, endpoint support, user access, password management and related administration tasks within role scope.
Assist with IT hardware and software deployments, upgrades, patching, system testing and quality assurance activities.
Maintain accurate IT asset records and support effective management of local devices and equipment across Queensland sites.
Provide user guidance and training on IT tools, cyber security practices and standard support processes.
Create and maintain knowledge base articles, FAQs, user guides and troubleshooting documentation to improve team efficiency and reduce repeat issues.
Identify recurring problems and contribute to preventative actions, process improvements and continuous improvement initiatives.
Build strong working relationships with local stakeholders, remote IT teams, vendors and suppliers.
Occasional travel within Queensland and New South Wales may be required to provide on-site support.

About you

Minimum 3+ years’ experience in IT support, service desk, desktop support or IT systems administration.
Strong troubleshooting capability across Windows and Mac operating systems, Microsoft 365, Active Directory, endpoint support, hardware, software and network connectivity.
Experience working with ITSM tools, ticketing systems and remote support technologies.
Experience configuring, deploying and supporting IT hardware, software, mobile devices and cloud-based applications.
Sound understanding of user access control, password management, endpoint protection, cyber security practices and IT security protocols.
Basic to intermediate networking knowledge, including TCP/IP, DNS, DHCP, VPNs and firewalls.
Familiarity with ITIL practices, incident management and IT service delivery best practice is preferred.
Exposure to system upgrades, software rollouts, project-based IT implementations and continuous improvement activities.
Ability to work independently, manage competing priorities and make sound decisions within role scope.
Confident knowing when to act, when to seek guidance and when to escalate to leadership or specialist teams.
Analytical, detail-oriented and solution-focused, with strong follow-through and a proactive approach to preventing repeat issues.
Friendly, approachable and collaborative, with a strong customer service mindset and the ability to build trust with local stakeholders.
Clear and proactive communicator who keeps remote leadership and team members informed of site issues, risks, priorities and support needs.
Curious and continuous learner, with an interest in using emerging technologies and AI tools responsibly to improve productivity and service delivery.

What’s on offer

When you join Campbell Property Group, you’ll enjoy:

Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
Retail discounts across travel, groceries, and lifestyle
Savings on home builds, trades, suppliers, and utilities
Ongoing learning and development through the CPG Academy
Generous leave – including parental, volunteer, and community service leave
Wellbeing support for you and your family (EAP, financial coaching, health programs)

About us

At Campbell Property Group (CPG), we’re passionate about creating better lifestyles for Australians through quality homes, communities, and services.

Our businesses include:

Clarendon Homes – award-winning, innovative homes across QLD and NSW
Domaine Homes – affordable, stylish homes designed for modern families
CPG Estates – developing vibrant, sustainable communities
Loan Market Elevate – expert financial solutions to support our customers’ property journeys

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

To be considered please apply now or forward a word copy of your word formatted resume to [email protected]

#ClarendonHomes

Company Overview

Please visit https://www.clarendon.com.au/careers for more information

Quick Apply

Refine Your Search

customer / technical support specialist jobs in yatala, qld

L2 Service & Support Engineer

Sales - Specialised Technology

Customer / Technical Support Specialist

Android Developer

Project Supervisor - Services

Sales Specialist - Engineering

Front End Developer

Shift Coordinator

Translational Research Account Manager QLD/WA

Senior Field Service Technician

SENIOR MACHINE SUPPORT SPECIALIST

Height Safety Specialist

JUNIOR PARTS INTERPRETER APPRENTICESHIP

Embryo Production Specialist

iOS Developer

Electrical & Instrumentation Tradesperson

Automotive Technician

Mechanical Technician

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