Infinity Group Coaching Pty Ltd
Mortgage Broker Support - Loan Processor
Clear Pathway to Mortgage Broker (Financial Strategist) - Infinity Group Australia
Are you an A-grade loan processor or broker support professional with ambitions to become a broker - but currently held back by a lack of leads, deal flow, or opportunity?
At Infinity, we don’t hire broker supports to keep them there forever.
We exclusively promote our Mortgage Brokers (Financial Strategists) internally, with high performers progressing in as little as 12–18 months.
If you already know how to run loans end-to-end and are hungry for a highly financially rewarding brokerage career, this role is designed to accelerate you there.
The Role at a Glance
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Title: Broker Support
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Location: Wollongong, NSW Australia
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Type: Full-time, on-site (Mon–Fri, 9am–5pm)
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Flexibility: 1 WFH day per week post probation
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Salary: $90,000 + super - OTE $130,000 up to $150,000+ (top performers earning ~$60k commission on top of base)
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Client Flow: High volume, paid, ready to proceed clients
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BD Required: None
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Progression: Structured pathway to become a Mortgage Broker (Financial Strategist)
The Opportunity
Infinity Group’s internal mortgage brokerage settles ~$300m - $500m + per month across residential, investment, and construction lending. We support approximately 6,000 paying clients nationwide, all actively implementing long term lending strategies designed to:
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Pay off home loans decades earlier
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Save, on average, $270,000+ in interest
These outcomes rely on disciplined lending execution at scale.
That means for you:
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Consistent, high application volumes
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Complex, strategy driven lending scenarios
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Clients who have already committed and are ready to proceed
No cold calling.
No lead chasing.
No waiting for deals.
Your job is to execute at a high level - and progress.
What You’ll Be Responsible For
You’ll manage loans end-to-end, across residential, investment, and construction scenarios, with real autonomy and trust.
This includes:
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Preparing, lodging, and managing applications via ApplyOnline
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Running files from initial assessment through to settlement
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Reviewing PAYG and self employed financials, including company and trust structures
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Supporting lending strategy through serviceability and lender policy positioning
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Liaising with lenders, valuers, conveyancers, and accountants
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Proactively managing issues to keep deals moving
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Owning client communication and expectations throughout the process
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Maintaining audit ready CRM records and full NCCP / AML compliance
This is a hands on, high volume role for someone who takes pride in precision and pace.
Who This Role Is For
This role is not suitable for entry level candidates or those still learning loan processing.
It is designed for someone who:
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Has proven end-to-end mortgage processing experience
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Is confident handling volume and complexity
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Has strong exposure to investment and construction lending
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Is commercially minded and performance driven
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Wants a genuine pathway into broking but lacks deal flow in their current role
Experience & Requirements
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2–3+ years’ experience in mortgage processing or brokerage operations
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Strong ApplyOnline experience (essential)
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Construction lending experience (essential)
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Certificate IV in Finance & Mortgage Broking (preferred)
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Clear police check and credit report
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Full Australian working rights
Remuneration & Progression
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$90,000 base + super
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Performance commissions (up to $150,000 OTE)
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Clear, structured promotion pathway into broking
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High performers typically progress within 12–24 months
Why High Performers Choose Infinity
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Paid, committed clients — not leads
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Significant headcount growth of 35% in the last 6 months and ~100% in the last 24 months.
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Consistent volume and visibility of performance
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Fast progression for those who delivers
First class onboarding, including:
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All expenses paid trip to our Real Estate Mastery (REM) event on the Gold Coast
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Full induction at Gold Coast HQ with all costs covered
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Company laptop and phone from day one
Team members receive free access to become Infinity clients themselves (think front row access to incredible investment opportunities and the education and tools required to save 100’s of thousands of dollars on your own mortgage).
Giving back is part of our culture:
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$250,000+ raised at Christmas 2024 for the Kmart Wishing Tree Appeal
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$1,000,000+ raised at Christmas 2025 for the Kmart Wishing Tree Appeal
Ready to Step Up?
If you’re a high performing loan processor looking for real volume, real earnings, and a genuine pathway into broking, this role delivers exactly that. Apply now, or contact Hannah Oxley – Talent Acquisition Partner, Infinity Group via LinkedIn for a confidential discussion.
