The House Supervisor is responsible for coordinating day to day operations of the Residential Care service, whilst proactively providing effective support and therapeutic guidance to Residential Care Workers.
As the House Supervisor, your responsibilities will include:
- Oversee Residential Care Houses and provide leadership, guidance, supervision, and professional support to Residential Care Workers.
- Make informed decisions on incidents, operational challenges, and service improvements, ensuring compliance with legislation, policy, and trauma-responsive, child-focused practice.
- Monitor daily house operations, promptly escalating concerns and attending court, police, and other case-related matters as required.
- Support 24/7 staff rosters, process time sheets for payroll, and contribute to on-call and emergency shift coverage.
- Liaise with referring agencies, stakeholders, and the Department for Child Protection to support effective service delivery and outcomes for young people.
- Manage budgets, petty cash, reporting requirements, documentation, and data entry systems, ensuring accurate and confidential record keeping.
- Maintain compliance with Work Health and Safety requirements and support continuous improvement of policies, procedures, and operating manuals.
- Coordinate therapeutic care, case management, routines, appointments, and behavioural support for children and young people, promoting safety, wellbeing, healing, and positive development.
Why Join Us
You will have access to:
- Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
- Salary packaging cards for meal and entertainment benefits and other generous discounts available
- Additional leave provisions
- Fantastic professional and career development opportunities
- A generous external Employee Assistance Program
- An inclusive, supportive and passionate team in a growing organisation
Centacare is an Equal Opportunity Employer. We value an inclusive workplace and recognise that diversity within our workforce allows us to better support our clients and communities. If you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, part of the LGBTIQA+ community, come from a culturally diverse group, or have lived experience, we would love to hear from you.
About You
To be successful in this role you will have:
- A Degree in Social Work or Diploma Counselling or alternate qualifications at a Diploma level as listed Appendix 1 of the Department for Child Protection Minimum Qualification Requirements may be considered.
- Knowledge of the Children and Young People (Safety) Act 2017 and Charter of Rights for Children and Young People.
- Knowledge and ability to apply relevant theories and therapeutic practices relating to trauma and attachment for children and young people who have experienced trauma, abuse and/or neglect.
- Demonstrated ability to support the implementation of therapeutic and approved processes and systems that support staff within their role.
- Demonstrated ability to work autonomously with minimal supervision.
- Effective negotiation and communication skills, and ability to manage and respond to challenging and confronting situations and behaviours with flexibility.
- Demonstrated ability to work under pressure and organise workload accordingly.
- High level of ability in using Information Technology and Microsoft Office programs.
Requirements of the role:
Undergo a Psychological Suitability Assessment *
- Hold (or willingness to obtain) a current DHS Working With Children Check *
- Hold (or a willingness to obtain) a National Criminal History Record Check (Police Check) *
- Hold a current South Australian Driver’s License (minimum Provisional License)
* Preferred candidates will be supported through these processes
Further Information
For more information on the position, visit www.cccsa.org.au/careers/vacancies and request a copy of the Position Identification Document for further information on the role.
How to Apply
To apply for this role, please submit your application via email to [email protected]
To be considered, candidates will be required to submit the following documentation:
- Cover letter
- Copy of your resume
- Response to the Selection Criteria (found in the Position Identification Document)
- Contact details of three professional referees
For more information on the recruitment process refer to our guide here.
If you have any questions, need help with your application, or would like to request adjustments during the recruitment process, please contact Human Resources on (08) 8644 2020 or email [email protected]. We are here to help you through the recruitment process in a way that works best for you.
Applications close 9.00am Monday 7 September 2026
PLEASE NOTE: Applications that do not address the Selection Criteria questions may not be considered.
Pay: $92,279.00 – $99,294.00 per year
Work Location: In person
