In-Demand Service agent Jobs in Wetherill Park Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
10d
Western Sydney Airport (Passenger Terminal) - Customer Service Supervisor
Star Aviation Services —Luddenham NSW
- Part-time
- Microsoft Office
- Time management
Quick Apply
Claims Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Management
- Financial services
- Leadership
- Travel reimbursement
- Free food
Quick Apply
Donor Care Support Assistant
Payroll Solutions Pty Ltd - Australia —Bankstown NSW
- From $30 an hour
- Customer service
- Office
- Microsoft Office
Quick Apply
2d
Guest Service Agent
Mercure Sydney Parramatta —Rosehill NSW
- $27.97 - $27.98 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Employee discount
Quick Apply
Business Development Executive
Legend Institute —Parramatta NSW
- $76,585.24 - $83,456.28 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
Member Care Clerk
Costco AU —Sydney Western Suburbs NSW
- Full-time
- Google Suite
- Customer service
- Education
- Free parking
- Work from home
Guest Service Agent - Atura Oran Park
EVT Group —Oran Park NSW
- Front desk
- Hotel experience
- Resort
- Parental leave
8d
Sales Agent
Greenstone Financial Services —Norwest NSW
- $65,000 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Travel reimbursement
- Free food
Quick Apply
11d
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
11d
Licensed Conveyancer/Property Lawyer
Marando Solicitors —Wetherill Park NSW
- $80,000 - $90,000 a year
- Part-time
- Management
- In-person
- Communication skills
Quick Apply
11d
Projects Coordinator
Rohlig Australia —Moorebank NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
Quick Apply
Contact Centre Agent
I-MED Radiology Network —Five Dock NSW
- 8 hour shift
- Hybrid work
- Communication skills
- Free parking
- Work from home
Marketing Manager, Front Line Care
Baxter —Old Toongabbie NSW
- Budgeting
- Communication skills
- Marketing
- Annual leave
8d
Education Consultant and Registered Migration Agent
Greenscope Education and Migration —Parramatta NSW
- From $45,079.09 a year
- Full-time
- In-person
- Communication skills
- Professional development assistance
Quick Apply
Customer Service Agent
Kennards Hire —Girraween NSW
- $72,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee discount
8d
Customer Care Team Leader
Baxter —Old Toongabbie NSW
- Weekend availability
- Microsoft Word
- CRM software
- Microsoft Excel
8d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Customer Service Representative
Baxter —Old Toongabbie NSW
- Hybrid work
- CRM software
- Customer service
- Salesforce

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Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
10 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

service agent jobs in wetherill park nsw

Customer Care Agent

Western Sydney Airport (Passenger Terminal) - Customer Service Supervisor

Claims Manager

Donor Care Support Assistant

Guest Service Agent

Business Development Executive

Member Care Clerk

Guest Service Agent - Atura Oran Park

Sales Agent

Guest Service Agent - Rydges Bankstown

Guest Service Agent

Licensed Conveyancer/Property Lawyer

Projects Coordinator

Contact Centre Agent

Marketing Manager, Front Line Care

Education Consultant and Registered Migration Agent

Customer Service Agent

Customer Care Team Leader

Guest Service Agent (GSA)

Customer Service Representative

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