In-Demand Service agent Jobs in Western Australia

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Guest Service Agent - Rydges Kalgoorlie
EVT Group —Kalgoorlie WA
- Morning shift
- Hospitality
- Customer service
- Communication skills
- Parental leave
Guest Service Agent (Night | Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
11d
Customer Service Agent
Boral —Perth WA
- Overtime
- Customer service
- Communication skills
- Employee assistance program
10d
Car Return Agent
Europcar —Broome WA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Aspire Lounge Agent
Swissport International AG —Perth WA
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
11d
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
CSA (Delivery Driver)
Coles Supermarkets —Geraldton WA
- Part-time
- Employee assistance program
- Gym membership
Guest Service Agent (Multiple Opportunities)
Marriott International, Inc —Perth WA
- Full-time
- Customer service
REAL ESTATE SALES TRAINEE
Smart Realty —Maddington WA
- $30,000.00 - $150,730.79 a year
- Part-time
- Sales
- Customer service
- In-person
- Referral program
Quick Apply
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Vacationer Program | T&T | Engineering, Artificial Intelligence & Data
Deloitte —Perth WA
- Administrative experience
- AI
- Business
- Parental leave
Night Auditor /Receptionist
Great Eastern Motor Lodge —Rivervale WA
- $33.38 - $41.99 an hour
- Weekend availability
- Customer service
- Analysis skills
- In-person
Quick Apply
Rental Agent
Europcar —Perth WA
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Storeperson/Picker
STW Industries Pty. Ltd. —Forrestdale WA
- $30 - $34 an hour
- Full-time
- English
- Forklift
- Microsoft Office
Quick Apply
Rental Sales Agent
Europcar —Broome WA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Reservations Agent (Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- English
- Microsoft Office
9d
EFTPOS Field Service Agent
Procom Holdings Pty Ltd —Osborne Park WA
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick Apply
11d

I want to receive the latest job alert for service agent in western australia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service agent jobs near western australia

Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

service agent jobs in western australia

Customer Service Specialist

Guest Service Agent - Mercure Perth on Hay

Guest Service Agent - Rydges Kalgoorlie

Guest Service Agent (Night | Part-Time)

Customer Service Agent

Car Return Agent

Aspire Lounge Agent

Guest Service Agent (Casual)

Customer Service Agent

CSA (Delivery Driver)

Guest Service Agent (Multiple Opportunities)

REAL ESTATE SALES TRAINEE

Guest Service Agent (Full-Time)

Vacationer Program | T&T | Engineering, Artificial Intelligence & Data

Night Auditor /Receptionist

Rental Agent

Storeperson/Picker

Rental Sales Agent

Reservations Agent (Part-Time)

EFTPOS Field Service Agent

I want to receive the latest job alert for service agent in western australia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected