In-Demand Casual Jobs in West Rockhampton, Qld

Retail Customer Service Officer
Australia Post —Rockhampton City QLD
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- Paid training
Casual Retail Team Member
Best & Less —Rockhampton QLD
- Up to $34.85 an hour
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
12d
Casual Cafe staff needed
Birdies Espresso —Rockhampton City QLD
- $24 - $30 an hour
- Day shift
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
3d
Customer Service Team Member - Seasonal Casual
Bunnings —Rockhampton QLD
- Weekend availability
- Café
- Parental leave
Christmas Casual Sales Assistant | Goldmark Rockhampton Fair
Goldmark —Rockhampton QLD
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
5d
CASUAL SALES ASSISTANT - ROCKHAMPTON
Shaver Shop —Rockhampton QLD
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
1d
Event Cinemas Rockhampton - Cinema Worker
EVT Group —Park Avenue QLD
- Weekend availability
- Communication skills
6d
Casual Sales Assistant - Rockhampton, QLD
Ally Fashion —Rockhampton City QLD
- Weekend availability
- Employee discount
- Referral program
Casual Sales Assistant - Rockhampton Stocklands
Strandbags —Rockhampton QLD
- Customer service
- In-person
- Employee assistance program
- Employee discount
Quick Apply
Casual Sales Assistant - You & All Rockhampton, QLD
You + All Careers —Rockhampton City QLD
- Weekend availability
- Employee discount
- Referral program
Casual Sales Stylist, Tree of Life - Rockhampton
Tree of Life —Rockhampton QLD
- Weekend availability
- Sales
- Customer service
Christmas Casual Sales Assistant - Rockhampton,QLD
Ally Fashion —Rockhampton City QLD
- Weekend availability
- Employee discount
Target Rockhampton - Holiday Casual
Target Corporation —Rockhampton QLD
- Seasonal
Casual Merchandiser - Training Provided
Creative Activation —Rockhampton QLD
- Sales
- Microsoft Office
- Communication skills
- Employee assistance program
Quick Apply
Casual Team Member
Baskin-Robbins —Rockhampton QLD
- On-the-job training
Store Team Member - Rockhampton
Universal Store —Rockhampton QLD
- Customer service
- Communication skills
Front Office Receptionist - Rockhampton
Discovery Parks —Rockhampton QLD
- Weekend availability
- Hospitality
- Organisational skills
- Computer skills
- Employee assistance program
Quick Apply
Christmas Casual Sales Assistant | Prouds Allenstown
Prouds —Rockhampton QLD
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
9d
Store Team Member
Woolworths Supermarkets —Rockhampton QLD
Hospitality Services Assistant
Mater Group —Rockhampton QLD
- $32.02 - $34.52 an hour
- Weekend availability
- Experience working with children
- Food service experience
- Kitchen
- Health insurance
- Employee assistance program

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Retail Customer Service Officer

Australia Post -
Rockhampton City QLD

Apply Now

Job Details

Casual
$35.01 - $37.42 an hour

Benefits

Paid training
Training program

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Rockhampton Post Office

Ref #

12385277

Entity

Australia Post

Opening Date

16-Aug-2026

Suburb

Rockhampton City

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing on $35.01 / hour, increasing to $37.42 / hour after 3 months, 12% Superannuation (Trainee rates apply to those under 21)
Training Comprehensive, paid training program of 12 weeks, with ongoing support, including training on back of house sorting duties
Hours Shifts will vary in length and are rostered between 5.30 am – 6pm, Monday – Friday. Regular Saturday shifts at Red Hill Rockhampton, 8:45 am – 12:45 pm attract penalty rates
Location As a relief role, you will be rostered primarily at Rockhampton and Red Hill Rockhampton, occasionally at Yeppoon
Casual While hours are not guaranteed, typically casual relief team members can expect to work around 20 hours per week, depending on operational requirements
Career Growth Clear pathway for advancement, with tailored development and leadership opportunities

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

casual jobs in west rockhampton, qld

Retail Customer Service Officer

Casual Retail Team Member

Casual Cafe staff needed

Customer Service Team Member - Seasonal Casual

Christmas Casual Sales Assistant | Goldmark Rockhampton Fair

CASUAL SALES ASSISTANT - ROCKHAMPTON

Event Cinemas Rockhampton - Cinema Worker

Casual Sales Assistant - Rockhampton, QLD

Casual Sales Assistant - Rockhampton Stocklands

Casual Sales Assistant - You & All Rockhampton, QLD

Casual Sales Stylist, Tree of Life - Rockhampton

Christmas Casual Sales Assistant - Rockhampton,QLD

Target Rockhampton - Holiday Casual

Casual Merchandiser - Training Provided

Casual Team Member

Store Team Member - Rockhampton

Front Office Receptionist - Rockhampton

Christmas Casual Sales Assistant | Prouds Allenstown

Store Team Member

Hospitality Services Assistant

I want to receive the latest job alert for casual in west rockhampton, qld

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