In-Demand Senior associate | financial services | melbourne Jobs in West Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
13d
Senior Associate | Financial Services | Melbourne
Gadens —Melbourne VIC
- Full-time
- Hybrid work
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- Annual leave
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Grant Thornton Australia —Melbourne VIC
- Full-time
- Analysis skills
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Grant Thornton Australia —Melbourne VIC
- $90,000 - $110,000 a year
- Full-time
- Business
Associate/Engagement Manager - Financial Services - Melbourne
Oliver Wyman —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Parental leave
- Gym membership
Associate | Financial Services | Melbourne
Gadens —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Annual leave
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Shine Lawyers —Melbourne VIC
- Full-time
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Ashurst LLP —Melbourne VIC
- Part-time
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Alvarez & Marsal —Melbourne VIC
- Microsoft Powerpoint
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Insurance Senior Associate / Special Counsel (Financial Lines & Health)
Barry Nilsson —Melbourne VIC
- Office
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12d
Manager/ Associate Director, Transaction Services (Financial Due Diligence) - Brisbane, Melbourne or Sydney
Alvarez and Marsal —Melbourne VIC
- Full-time
- Microsoft Powerpoint
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Herbert Smith Freehills —Melbourne VIC
- Full-time
8d
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ANZ Banking Group —Melbourne VIC
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7d
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- Full-time
12d
Associate Consultant
Circana Australia —Melbourne VIC
- Hybrid work
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Quick Apply
2d
Infrastructure & Capital Projects – Senior Associate / Manager
Alvarez & Marsal —Melbourne VIC
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Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney
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- Full-time
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Senior Analyst to Associate Director, Transaction Analytics - Melbourne or Sydney
Alvarez & Marsal —Melbourne VIC
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Marsh —Melbourne VIC
- Full-time
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Senior Associate, Disputes
Herbert Smith Freehills —Melbourne VIC
- Full-time
- Communication skills
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5d

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

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