In-Demand Contact centre Jobs in West Burleigh Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Contact Centre Representative
Johns Lyng Group —Burleigh Heads QLD
- 8 hour shift
- Office
- Microsoft Office
- Computer skills
Customer Service Specialist - Call Centre
Concentrix —Robina QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Sleep Coach / Patient Manager
Good Sleep Co —Burleigh Town QLD
- $55,000 - $65,000 a year
- Full-time
- CRM software
- Clinic
- Bachelor's degree
Quick Apply
13d
Customer Service Team Member
Bunnings —Robina QLD
- Weekend availability
- Café
- Parental leave
Youth Worker. Part-Time/Casual
Life Without Barriers —Gold Coast QLD
- $50.61 an hour
- Part-time
- CPR Certification
- Experience working with children
- First Aid Certification
CCTV Compliance Coordinator
G8 Education —Varsity Lakes QLD
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
14d
Property Management Assistant & Leasing Consultant
Raine & Horne —Robina QLD
12d
Early Years Intake & Referral Case Worker
The Benevolent Society —Nerang QLD
- $47.19 an hour
- Contract
- Hybrid work
- Negotiation
- Employee assistance program
9d
Customer Experience Sales Expert
O'Brien Glass Industries Limited —Tweed Heads NSW
- $34.28 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
8d
IT Service Operations Analyst
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Full-time
- Customer service
- Free parking
- Parental leave
Quick Apply
Client Services Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
- Parental leave
7d
Sales Advisor, Burleigh, Gold Coast
Tesla —Burleigh Heads QLD
- Weekend availability
- Sales
- Communication skills
- Employee stock purchase plan
- Health insurance
Trade Centre Pick/Pack Team Member
Bunnings —Gaven QLD
- Full-time
- Café
- Communication skills
- Parental leave
People and Culture Administrator (12-month Contract)
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Parental leave
Quick Apply
7d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
- Parental leave
Member Support Consultant
Goodlife Health Clubs —Gold Coast QLD
- First Aid Certification
- Gym membership
12d
Network Monitoring Officer
City of Gold Coast —Ashmore QLD
- From $115,506 a year
- Full-time
2d
Executive Assistant
Bond University —Robina QLD
- $85,707.07 a year
- Full-time
- Office
- University
- Business
- Free parking
- Work from home
9d
Casual Educator
Goodstart Early Learning —Varsity Lakes QLD
- Choose your own hours

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

contact centre jobs in west burleigh qld

Customer Contact Officer

Contact Centre Representative

Customer Service Specialist - Call Centre

Sleep Coach / Patient Manager

Customer Service Team Member

Youth Worker. Part-Time/Casual

CCTV Compliance Coordinator

Property Management Assistant & Leasing Consultant

Early Years Intake & Referral Case Worker

Customer Experience Sales Expert

IT Service Operations Analyst

Client Services Officer

Sales Advisor, Burleigh, Gold Coast

Trade Centre Pick/Pack Team Member

People and Culture Administrator (12-month Contract)

Client Service Officer

Member Support Consultant

Network Monitoring Officer

Executive Assistant

Casual Educator

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