In-Demand To owner Jobs in Werribee, Vic

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs
Success Tutoring Caroline Springs —Caroline Springs VIC
- $30 - $40 an hour
- Part-time
- Management
- Experience working with children
- In-person
Quick Apply
12d
Seasonal Casual DC Team Member - Evening Shift
Super Retail Group Distribution Centre —Truganina VIC
- Seasonal
- In-person
- Communication skills
Seasonal Casual DC Team Member - Morning Shift
Super Retail Group Distribution Centre —Truganina VIC
- Seasonal
- In-person
- Communication skills
Disability Support Worker
Invisible Supports —Werribee VIC
- $40 - $45 an hour
- First Aid Certification
- In-person
- Professional development assistance
Quick Apply
14d
Retail Team Member
Supercheap Auto —Wyndham Vale VIC
- Customer service
- Merchandising
Hype DC Christmas Casuals - West & North Melbourne
Hype DC —Werribee VIC
- Weekend availability
Quick Apply
Owner Driver / Van Driver Required
GRT Australia PTY LTD —Ravenhall VIC
- $1,800 - $2,000 a week
- Part-time
- Customer service
- Communication skills
- Referral program
Quick Apply
Room Attendant - Part Time
Holiday Inn —Werribee VIC
- Part-time
- Writing skills
- Paid training
Sales Assistant | Werribee
Stylerunner —Werribee VIC
- Weekend availability
- Customer service
Quick Apply
7d
Skechers - Melbourne CBD & North-West VIC | Christmas Casuals
Skechers —Werribee VIC
- Customer service
- Communication skills
Quick Apply
Digital Print Operator
Vistaprint —Laverton North VIC
- $94,000 - $96,000 a year
- Full-time
- In-person
- Manufacturing
Quick Apply
3d
Platypus Christmas Casuals - Western Suburbs Melbourne
Platypus —Hoppers Crossing VIC
- Weekend availability
Quick Apply
Sales Advisor, Werribee
Tesla —Hoppers Crossing VIC
- Weekend availability
- Sales
- Communication skills
4d
Pastry Chef / Cake Decorator
Baby J's —Werribee VIC
- From $60,000 a year
- Choose your own hours
- In-person
- Kitchen
- Kitchen experience
Quick Apply
Seasonal Assistant | Highpoint + Werribee
The Athletes Foot —Werribee VIC
- Weekend availability
- Customer service
Quick Apply
14d
Seasonal Assistant | Northwest
The Athletes Foot —Werribee VIC
- Weekend availability
- Customer service
Quick Apply
14d
Retail Team Member
rebel —Maribyrnong VIC
- Customer service
- Merchandising
- Employee assistance program
Holiday Stylist | Werribee
Stylerunner —Werribee VIC
Quick Apply
Houseperson
Holiday Inn —Werribee VIC
- Weekend availability
- Writing skills
- Cleaning
- Communication skills
- Paid training
Sales Representative
FalkStar Garage Door Insulation —Wyndham Vale VIC
- $53,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Employee discount
Quick Apply
3d

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Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Success Tutoring Caroline Springs
Caroline Springs VIC

Quick Apply

Job Details

Part-time
$30 - $40 an hour
12 days ago

Qualifications

Management
Experience working with children
Communication skills
Teaching

Full Job Description

Join our growing education centre and make a real difference!

Reports to: Business Owner

IMPORTANT: This is an operations and customer-experience management role, not a teaching position.

We're looking for a warm, organised and highly reliable person who enjoys working with children and families and is looking for a stable, long-term part-time opportunity.

Success Tutoring Caroline Springs is a growing English and Mathematics tutoring centre supporting primary and secondary students through personalised, skills-based learning.

We are looking for a Centre Operations & Customer Experience Manager to take ownership of the day-to-day running of our centre and become the friendly face of Success Tutoring for our students, parents and tutors.

This is not primarily a teaching role.

We are looking for someone who is naturally organised, energetic, warm and great with people — someone who can keep the centre running smoothly while creating an exceptional experience for our students and families.

The Role

As the Centre Manager, you will be responsible for the day-to-day operations of the centre, including:

Welcoming students and parents and creating a warm, positive environment
Managing daily centre operations and ensuring sessions run smoothly
Managing student bookings, attendance and enquiries
Communicating with parents regarding sessions, make-ups, memberships and general enquiries
Building strong relationships with families and creating an excellent customer experience
Coordinating tutors and ensuring they have what they need to deliver their sessions
Managing student files, resources and centre administration
Following and maintaining centre procedures and systems
Following up leads, trials and prospective families
Supporting student enrolments and membership growth
Following up enquiries and helping convert trials into ongoing memberships
Supporting marketing activities and local community engagement
Monitoring the presentation, cleanliness and organisation of the centre
Handling day-to-day issues and resolving parent/customer concerns professionally
Providing regular updates to the business owner on centre performance and operational matters
Taking ownership of the centre and continuously looking for ways to improve

We're looking for someone who is:

- Naturally bubbly and positive

You genuinely enjoy interacting with children, parents and people.

- Excellent with children

You don't necessarily need to be a teacher, but you must be comfortable engaging with children and creating a welcoming environment.

- Great with parents

You are confident communicating with parents professionally, calmly and warmly.

- Extremely organised

You can manage multiple things happening at once without becoming overwhelmed.

- A great multitasker

A busy centre may have students arriving, parents asking questions, tutors needing assistance and enquiries coming through at the same time. You need to be able to prioritise and keep everything moving.

- Comfortable with technology

You should be comfortable using apps, booking systems, email, spreadsheets and basic computer systems. Training will be provided on our specific systems.

- A strong communicator

You can communicate clearly with children, parents, tutors and management.

- Customer-focused

You understand that parents are trusting us with their children and that customer experience matters.

- Reliable and consistent

We are looking for someone who wants a stable, long-term part-time role and can commit to the centre consistently.

- Takes ownership

We don't want someone who simply waits for instructions. We want someone who sees a problem and thinks, "How can I fix this?"

Experience

Previous experience in any of the following would be advantageous:

Centre management
Administration
Customer service
Reception
Childcare
Education
Retail management
Hospitality management
Office administration
Community/customer-facing roles

Teaching qualifications are NOT required.

What matters most to us is your personality, reliability, organisation, customer-service skills and ability to build relationships.

Why Join Us?

Stable long-term part-time opportunity
Work in a positive and family-focused environment
Be part of a growing education business
Opportunity to take genuine ownership of centre operations
Training and support provided
Opportunity for the role and responsibilities to grow as the centre grows
Work with children, families and a supportive team
Opportunity to develop into a senior operations/management role in the future

If you are someone who:

loves working with people, is fantastic with children, enjoys talking to parents, is highly organised, can multitask like a pro and brings positive energy into everything you do — we'd love to hear from you.

You don't need to be a teacher.

You need to be someone we can trust to run the centre.

How to Apply

Please submit your resume along with a short cover letter explaining:

Why you are interested in the role
Your experience working with children/customers
Your availability
Why you believe you would be a great fit for Success Tutoring Caroline Springs

Pay: $30.00 – $40.00 per hour

Work Location: In person

Quick Apply

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