In-Demand Senior technical customer support engineer australia Jobs in Wacol, Qld

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E-7 Australia Senior Product Support Analyst

Boeing -
Brisbane QLD

Apply Now

Job Details

Permanent | Part-time
12 days ago

Benefits

Health insurance
Tuition reimbursement
On-the-job training
Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Logistics
Systems analysis
Assistive technologies
Communication skills
Business process improvement

Full Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Location:

Brisbane

Category:

Engineering / Technical

Position Type:

Permanent

Job Reference:

BOE/19291265

Attachments:

No File Attached

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The Opportunity

The E-7A Wedgetail Airborne Early Warning and Control (AEW&C) system is the cornerstone of Australia's National Air Defence Capability. It integrates advanced airborne surveillance, communications, and battle management technologies to deliver world-class early warning and control capabilities for our Australian defence customers.

We are seeking a Senior Product Support Analyst that possesses the following personal attributes:

Team orientated, influential and likes a challenge.
Leverages diversity and inclusion to foster innovative thinking and effective solutions.
An excellent communicator who can think outside of the box.

The E-7A Development, Product Support Senior Product Support Analyst is a member of the Boeing Defence Australia (BDA) Product Support Maintenance and Training Capability. In this role you will work within the E-7A Development Product Support team in the development and maintenance of support system solutions for AEW&C systems. Analyse, design and develop reports as you conduct E-7A System Support Analysis (SSA) for:

early fielding analysis tasks;
post-production support analysis for Diminishing Manufacturing Sources and Material Shortages (DMSMS);
verification of support concept and logistic support resource requirements;
system modifications which add functionality, improve supportability and/or otherwise impact supportability requirements;
SSA source data updates other than those driven by system modifications; and
emerging operational environment constraints which impact the maintenance environment.

Responsibilities

Assessing impacts of system changes and tailoring processes required to update support system artefacts.
Performing support systems analysis for design changes and upgrades and developing products and services to support the system through-life.
Establishing and sustaining data elements associated with the logistics support analysis record.
Collaborating with E-7A Development Product Support team members, responsible for self-quality checks and recommending process improvements to Team Lead.
Working closely with AEW&C Engineers and Execution Leads to ensure timely and accurate completion of tasks to achieve project deliveries.

Desirable Experience/Qualifications

Minimum of 2-5 years' experience in maintenance or operational support environments, or E-7A platform knowledge.
Formal qualification or demonstrated experience in delivering successful logistics/support systems analysis is desirable.
Experience working Product Support Analysis environment using industry recognised tools (OmegaPS, SLICwave, eLES/eMRD or similar.
Experience following MIL-STD-1388, DEF (AUST) 5691/5692, GEIA- STD-0007C Logistics Product Data is desirable.
Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance.
Current Australian Citizenship

This role is based in Brisbane

About us

Boeing Defence Australia (BDA) is shaping the future of Australian aerospace by delivering some of the nation's most important capabilities to the Australian Defence Force.

BDA currently employs more than 3,000 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.

What's on offer?

We are a business that evolves by encouraging our people to grow, so you will bring a mindset, behaviour and skills to improve the business, processes and yourself. This will see you thrive and achieve the organisation goals whilst being focused on your personal development through formal and informal learning.

We value the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work. We will celebrate your successes and achievements with a formal reward and recognition program and employee awards.

Other benefits

Work on cutting edge projects;
Attractive remuneration and annual bonus;
Formal mentoring and training as well as on the job learning;
Access discounts for health insurance, travel and accommodation;
Paid study leave, parental leave, Defence leave and First Nation's Cultural Leave;
Salary packaging options available;
Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program;
Join social and community groups; and
We explore opportunities to engage with Aboriginal and Torres Strait Islander programs and initiatives focusing on STEM engagements.

If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

Competitive base pay and incentive programs.
Industry-leading tuition assistance program pays your institution directly.
Resources and opportunities to grow your career.
Up to $10,000 match when you support your favorite nonprofit organizations.

Apply Now

Refine Your Search

senior technical customer support engineer australia jobs in wacol, qld

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