In-Demand User computing team lead it Jobs in Tullamarine, Vic

IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
End-user Experience (EUX) Analyst - Contract
The Business Agility Group —Tullamarine VIC
- Urgently hiring
- Hybrid work
- Customer service
- No degree
- In-person
4d
EUC Engineer
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
Quick Apply
Workplace Technology Enablement Manager
UniSuper —Melbourne VIC
- Full-time
- No degree
- AI
- Communication skills
- Parental leave
Service Delivery Manager
Acquire Intelligence —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- Communication skills
- Referral program
Digital Innovation Lead, AWS Worldwide Public Sector | Australia & New Zealand
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- Business development
- AWS
Senior Solutions Architect — Agentic WorkSpaces AI
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- English
- Databases
- AWS
5d
Senior NetSuite Consultant
Appficiency Inc. —Melbourne VIC
- Full-time
- CRM software
- ERP systems
- Master's degree
Senior Project Engineer (VIC/SA)
Comwire IT —Prahran VIC
- Full-time
- Azure
- SharePoint
- Communication skills
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Solution Architect
Octave Intelligence —Melbourne VIC
- Azure
- Computer Science
- CAD
Adobe Commerce | Architect
Deloitte —Melbourne VIC
- CRM software
- Azure
- AWS
- Parental leave

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IT Service Desk Analyst

MedHealth -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Parental leave
Employee assistance program
Employee discount
Salary packaging
Insurance services

Qualifications

Microsoft Office
ITIL
Application support
Communication skills

Full Job Description

Company Description

MedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.

Job Description

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

Ensure all calls are answered within a specified period
Provide a first-class service through to resolution within agreed SLAs
Document and maintain accurate records of support activities and troubleshooting
Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
Carry out activities related to user account management such as creating, changing and deleting user accounts
Troubleshoot and resolve issues related to network and printers
Provide remote and on-site support as required by the business

Qualifications

To be considered for the position you will be a customer focused experienced IT Service Desk Analyst with the following experience and attributes:

1 years of working on a technical service desk or similar support environment
Experience with Freshworks or similar ticketing system
High level of experience in Office 365 applications support
Experience with Windows Server for items such as Active Directory, Print Services etc
Sound understanding of ITIL practices
Experience using Pure Cloud or similar phone systems
Experience in Office 365 applications support
Able to work in high growth businesses, with high volumes of data & information and ever-changing needs
Exceptional attention-to-detail
Great interpersonal and Communication skills

Additional Information

So why be part of the MedHealth Group?

We offer hybrid working arrangements
Employee discounts for health insurance, gyms, pools and travel club
Novated leasing and salary sacrificing
Paid parental leave
Purchased Leave (up to 4 weeks)
Employee Assistance Program

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

** We will not be able to support international applicants for this role.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

Quick Apply

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user computing team lead it jobs in tullamarine, vic

IT Service Desk Analyst

End-user Experience (EUX) Analyst - Contract

EUC Engineer

Workplace Technology Enablement Manager

Service Delivery Manager

Digital Innovation Lead, AWS Worldwide Public Sector | Australia & New Zealand

Senior Solutions Architect — Agentic WorkSpaces AI

Senior NetSuite Consultant

Senior Project Engineer (VIC/SA)

Solution Architect

Adobe Commerce | Architect

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