In-Demand Customer success manager, apac Jobs in Sydney, Nsw

Customer Success Manager, APAC
BMJ —Sydney NSW
- $121,400 a year
- Full-time
- Research
- Communication skills
Quick Apply
3d
Customer Success Manager - APAC
Emplifi —Sydney NSW
- Full-time
- CRM software
- Marketing
- Salesforce
- Annual leave
- Parental leave
13d
Customer Success Manager
Centorrino Technologies —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Success Manager, APAC
Oxford Economics —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
Quick Apply
11d
Building Services Customer Success Manager
CIM Operations Pty Ltd —Sydney NSW
- $130,000 - $150,000 a year
- Full-time
- Customer service
- Analysis skills
- Education
- Employee stock purchase plan
- Work from home
Quick Apply
12d
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Strategic Customer Success Manager
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- Salesforce
- Office
- Analysis skills
- Tuition reimbursement
- Work from home
13d
Contracts Manager, APAC
Anthropic —Sydney NSW
- Contract
- Hybrid work
- Management
- Sales
- Education
- Parental leave
Regional Head of Customer Success, APAC
Cubic Corporation —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
Customer Success Manager (ANZ)
Ansarada —The Rocks NSW
- Full-time
- CRM software
- Financial services
- AI
- Health insurance
- Annual leave
Customer Success Manager - Tech / SaaS
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- AI
- Free food
Quick Apply
10d
Customer Success Manager
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
APAC B2B Existing Customer Marketing Manager
Uber —Sydney NSW
- Full-time
- CRM software
- SQL
- Analysis skills
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect Inc —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
Key Account Manager, APAC/ Customer Experience Manager, APAC
Ignition —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Parental leave
Quick Apply
Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- DevOps
- Engineering
Customer Success Manager, Warehouse Automation APAC
Locus Robotics —Sydney NSW
- Remote
- Microsoft Powerpoint
- Computer Science
- Salesforce
Quick Apply
Account Manager, APAC
Strava —Sydney NSW
- $125,000 - $135,000 a year
- Full-time
- Hybrid work
- Sales

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customer success manager, apac jobs near sydney, nsw

Customer Success Manager, APAC

BMJ -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time | Contract
$121,400 a year
3 days ago

Qualifications

Research
B2B
Communication skills

Full Job Description

Job Overview

Job Title: Customer Success Manager, APAC

Contract: Permanent, full-time

Salary: $121,400

Location: Australia, Sydney

Application Closing Date: Friday 7th August 2026

BMJ Group is one of the world's leading healthcare knowledge providers with a vision for a healthier world. We influence health policy and practice, and our products and services are used by leading healthcare organisations, research institutes and companies around the world.

We’re looking for a proactive and confident Customer Success professional to work with some of our most valued customers, ensuring an excellent experience at all stages of their journey with BMJ Group.

This critical role requires an excellent communicator and influencer with experience of the research landscape and a passion for customer service. The role also involves extensive travel, and engaging with senior leaders in some of the most influential research and healthcare institutions in the region.

If this is you, please get in touch. In return we can offer you a varied and interesting role with an innovative and competitive global company.

Key Responsibilities

Customer Relationship Management: Building strong relationships with and expanding your networks beyond the purchaser to other stakeholders.
Leading Evaluations: Designing and implementing evaluations for major customers, setting clear success metrics and measurable outcomes.
Increasing customer value: Using customer and data insights to identify unmet needs and introducing new products in discussions with customers where appropriate. Conducting annual account reviews.
Demonstrating impact: Working with customers to develop testimonials, case studies and other materials demonstrating the impact of BMJ’s products and services.
Onboarding and Engagement: Ensuring successful onboarding of new customers and leading strategies to encourage adoption of BMJ Group’s products and services.
Event Delivery: Executing customer training sessions, workshops and events. Attending industry conferences.
Collaboration: Working with Product, Sales, Customer Support and Marketing colleagues to ensure overall customer success.

Skills & Experience

B2B customer success experience, preferably in STM and/or healthcare. Knowledge of the healthcare landscape, clinical decision support, journals/open access, trends, and competitors.
Experience using data for storytelling, demonstrating impact and identifying unmet needs.
Proven experience of working in a matrixed organisation, engaging with sales, marketing and product teams.
Highly skilled and confident communicator. Able to network and build rapport with senior stakeholders. Polished presenter, comfortable in large groups and one-to-one settings.

Quick Apply

Refine Your Search

customer success manager, apac jobs in sydney, nsw

Customer Success Manager, APAC

Customer Success Manager - APAC

Customer Success Manager

Customer Success Manager, APAC

Building Services Customer Success Manager

Sr. Manager, Customer Success & CX, APAC

Strategic Customer Success Manager

Contracts Manager, APAC

Regional Head of Customer Success, APAC

Customer Success Manager (ANZ)

Customer Success Manager - Tech / SaaS

Customer Success Manager

APAC B2B Existing Customer Marketing Manager

Customer Success Manager - Risk Management - SaaS (Hybrid)

Customer Success Manager - Risk Management - SaaS (Hybrid)

Senior Client Success Manager, Enterprise

Key Account Manager, APAC/ Customer Experience Manager, APAC

Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services

Customer Success Manager, Warehouse Automation APAC

Account Manager, APAC

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