In-Demand Part time front office agent Jobs in Surfers Paradise, Qld

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Organisational skills
Reservations/Guest Experence All Rounder
AccorHotel —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Guest Service Agent
Village Roadshow —Gold Coast QLD
- $27.97 - $41.96 an hour
- Part-time
- Resort
- Employee assistance program
6d
Guest Service Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Communication skills
- Resort
- Office experience
- Parental leave
At Your Service Manager (Front Office)
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
- Recruiting
Part Time Front Office Agent
Southport Sharks —Southport QLD
- Part-time
- Front desk
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
13d
Night Caretaker / Guest Service Agent
Oaks Hotels —Coolangatta QLD
- $27.97 - $41.96 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
At Your Service Manager (Front Office)
JW Marriott Gold Coast Resort & Spa —Surfers Paradise QLD
- $75,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Recruiting
Quick Apply
Housekeeping Team Leader
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Guest Services (Front Desk) Attendant
NRMA Parks and Resorts —Biggera Waters QLD
Deliver warm, memorable arrivals and departures through seamless check-in and check-out experiences. Manage reservations, guest enquiries and phone calls with…
Quick Apply
Reservations/Guest Experence All Rounder
AccorHotel —Surfers Paradise QLD
Assist guests during check-in and check-out procedures. We are seeking an enthusiastic and customer-focused Reservations Agent / Guest Experience All Rounder (…
Quick Apply

I want to receive the latest job alert for part time front office agent in surfers paradise, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

part time front office agent jobs near surfers paradise, qld

Guest Service Agent jobs in Gold Coast QLD

Reservation Agent jobs in Sanctuary Cove QLD

Front Office Specialist jobs in Surfers Paradise QLD

Front If House jobs in Perth Wa

Service Desk jobs in East Melbourne Vic

Front Desk Agent jobs in Marleston Sa

Front Desk Receptionist jobs in Melbourne Vic

Front Desk Agent jobs in Indooroopilly Qld

Front Desk Agent jobs in Brisbane Qld

Front Desk Agent jobs in Darwin Nt

Travel Agent jobs in Melbourne Vic

Cook, Housekeeper jobs in Western Australia

Housekeeper jobs in Holmesville Nsw

Live In Housekeeper jobs in Brisbane Qld

Nanny, Housekeeper, Private Cook jobs in Greater Adelaide Sa

Housekeeper jobs in Munno Para Sa

Housekeeper jobs in Airlie Beach Qld

Executive Housekeeper jobs in Sydney Nsw

Front Office Manager jobs in Burwood East Vic

Office Administrator For Construction Company jobs in Mulgrave Vic

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort

InterContinental -
Sanctuary Cove QLD

Apply Now

Job Details

Part-time | Casual

Benefits

Birthday leave

Qualifications

Microsoft Office
Senior Secondary Certificate of Education
Organisational skills
OPERA
Communication skills
Hotel experience
Office experience

Full Job Description

As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand.

Drawing on decades of international expertise and local insight, we create inspiring experiences for those seeking a richer perspective on the world. Every InterContinental hotel reflects the culture and character of its destination while delivering the thoughtful service and sophistication our guests expect.

As the first InterContinental Resort in Australia, InterContinental Sanctuary Cove Resort embodies the elegance of a grand Queensland estate, surrounded by the beauty and tranquillity of Sanctuary Cove.

We are currently seeking a Casual Reservations Agent to join our team.

Your Day to Day

As a Reservations Agent, you will be one of the first points of contact for our guests, creating exceptional first impressions and helping to shape memorable stays before our guests even arrive. Reporting to the Revenue Manager, you will play an important role in delivering personalised service, driving revenue opportunities, and ensuring a seamless reservation experience from enquiry through to arrival.

In this role, you will:

Support the daily operations of the Reservations Department, helping to maximise occupancy, room revenue, and guest satisfaction.
Handle guest enquiries, reservations, amendments, and cancellations with accuracy, professionalism, and efficiency.
Deliver exceptional service through all guest interactions, particularly over the phone and via email.
Build strong relationships with guests by understanding their needs and recommending the most suitable accommodation, packages, and experiences.
Maintain accurate reservation records and correspondence in accordance with Resort and brand standards.
Assist with departmental reporting and administrative tasks as required by the Revenue Manager.
Stay informed about Resort promotions, packages, and IHG One Rewards benefits to confidently support guest enquiries.
Collaborate with Front Office, Revenue, Sales, and operational teams to ensure a seamless guest journey.
Identify opportunities to maximise revenue through effective selling techniques while maintaining a guest-first approach.
Attend departmental briefings, meetings, and training sessions as required.
Uphold IHG brand standards, policies, and values in every interaction.

What We Need From You

Ideally, you'll bring:

Previous experience in a Reservations, Front Office, Contact Centre, or hospitality customer service role.
A confident and professional telephone manner with excellent verbal and written communication skills.
A genuine passion for delivering personalised guest experiences.
Strong attention to detail and exceptional organisational skills.
The ability to manage multiple priorities in a fast-paced environment.
Experience using Opera PMS, or similar hotel reservation systems (preferred).
Intermediate Microsoft Office skills.
A positive attitude with strong problem-solving capabilities.
The ability to work both independently and collaboratively within a team environment.
Completion of Year 12 or equivalent.
Flexibility to work Monday to Saturday

What We Offer

At IHG, we provide more than just a job. We offer a place where you can be yourself, share your ideas, develop your career, and be part of a supportive and inclusive team.

In return for your passion and commitment, you'll enjoy a range of benefits including:

Paid Birthday Leave.
Hotel discounts across IHG properties worldwide.
Food and Beverage discounts.
Access to world-class learning and career development programs.
IHG Career Milestone celebrations.
Transfer of entitlements as you grow your career within IHG.
Access to our exclusive retail and lifestyle discounts platform.

At IHG, we are committed to creating a culture where everyone feels welcome, valued, and respected. We celebrate difference and are committed to providing equal employment opportunities for all.

We are proud to be IHG, and we know you will be too.

Learn more about careers with IHG:
careers.ihg.com

Discover InterContinental Sanctuary Cove Resort:
https://www.sanctuarycove.intercontinental.com

Instagram & Facebook: @intercontinentalsanctuarycove
LinkedIn: InterContinental Sanctuary Cove Resort

You must have full working rights in Australia to be considered for this opportunity.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

part time front office agent jobs in surfers paradise, qld

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort

Reservations/Guest Experence All Rounder

Guest Service Agent

Guest Service Agent (Part Time) | InterContinental Sanctuary Cove Resort

At Your Service Manager (Front Office)

Part Time Front Office Agent

Night Caretaker / Guest Service Agent

At Your Service Manager (Front Office)

Housekeeping Team Leader

Other jobs to consider

I want to receive the latest job alert for part time front office agent in surfers paradise, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected