In-Demand Broker support – insurance (service specialist) Jobs in Southbank, Vic

Broker Support – Insurance (Service Specialist)
Aon Corporation —Melbourne VIC
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Claims Consultant Casualty and Financial Lines
Benefact Group —Southbank VIC
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Insurance Manager
Community Housing Ltd —Melbourne VIC
- $140,000 a year
- Full-time
- Hybrid work
Quick Apply
7d
Faith & Education Team Lead, Claims Operations
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- Communication skills
Senior Client Service Executive
Aon Corporation —Melbourne VIC
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Marketing & Communications Specialist
EML —Melbourne VIC
- Full-time
- Writing skills
- SharePoint
- Financial services
- Work from home
- Parental leave
13d
Sales Executive
National Credit Insurance —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Communication skills
- Parental leave
- Employee assistance program
6d
Business Development Manager
Bank of Queensland —Melbourne VIC
- Full-time
- Business development
- Parental leave
- Employee assistance program
Technical Executive
Aon Corporation —Melbourne VIC
- AI
6d
General Manager - Corporate and Commercial
Benefact Group —Southbank VIC
- Full-time
- Hybrid work
- Sales
- Business development
- Negotiation
- Annual leave
- Parental leave
Quick Apply
Regional Sales Manager
Bank of Queensland —Melbourne VIC
- Full-time
- Sales
- Parental leave
- Employee assistance program
5d
Forensic Accountant
Sedgwick —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Account Executive
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills

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Claims Consultant Casualty and Financial Lines
Benefact Group —Southbank VIC
Deliver exceptional customer service as the primary contact for claims-related enquiries, building strong relationships with brokers, customers, distribution…
Quick Apply

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Broker Support – Insurance (Service Specialist)

Aon Corporation -
Melbourne VIC

Apply Now

Job Details

Benefits

Work from home

Qualifications

Customer service
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Posting Description:

Clear career progression and mentoring, with ongoing training and development from experienced industry professionals.
Hybrid working and global opportunities with Aon, a market-leading organisation focused on wellbeing, flexibility, and career growth.
Varied and fast-paced role, combining client service, stakeholder management, policy administration, and problem solving.

About Us:

At Aon, we are a leading provider of innovative solutions for global and corporate clients. Our team is committed to delivering exceptional services, enabling businesses to thrive in a dynamic international environment. As a market leader, we foster a culture of collaboration, diversity, and professional growth.

Broker Support – Insurance

We are seeking a proactive and customer-focused Service Specialist to join our Cyber Solution client support team. In this role, you will join a team of Client Managers and Client Executives with varied portfolios of national & multinational corporate clients, ensuring seamless support to both internal and external stakeholders and adhere to the highest standards of service delivery.

The ideal candidate will be passionate about developing their insurance career and committed to delivering excellence in client service. We value individuals who are proactive, customer-focused, and eager to contribute to a high-performing team supporting both internal and external stakeholders.

This is a hybrid role with the flexibility to work from home and from our Aon office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Your day will be busy with a focus on client servicing which will be the key to your success!

Responsibilities:

Provide administration support to our Account Brokers regarding client insurance/risk needs
Support end-to-end policy lifecycle activities (pre-renewal, renewal and post-renewal), including quotes, claims history, endorsements, certificates of currency, renewals, cancellations and invoicing.
Act as a contact for cyber clients, managing day-to-day queries and providing informed, solutions-focused service.
Engaging in communication with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
Prepare, lodge, and invoice insurance policies in an accurate and timely manner
Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
Enhance the client experience through outstanding customer service

How this opportunity is different

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

Skills and experience that will lead to success

To be successful in this role, you will be passionate about a career in insurance and have strong administration and customer service skills.

Our ideal candidate will relate to the following:

Excellent attention to detail
Strong verbal and written communication, and problem-solving skills
Ability to work in a close team environment
Ability to work within tight timeframes
Familiarity with Microsoft Office 365, Email systems, Teams and Google Drive
Ability to work independently and proactively without supervision
being curious, highly motivated and engaged

This is an excellent development opportunity for a polished and credible professional to enhance their corporate skills and build on capabilities in a diverse and challenging role.

Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Apply Now

Refine Your Search

broker support – insurance (service specialist) jobs in southbank, vic

Broker Support – Insurance (Service Specialist)

Claims Consultant Casualty and Financial Lines

Insurance Manager

Faith & Education Team Lead, Claims Operations

Senior Client Service Executive

Marketing & Communications Specialist

Sales Executive

Business Development Manager

Technical Executive

General Manager - Corporate and Commercial

Regional Sales Manager

Forensic Accountant

Account Executive

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