About the Team
The Content team plays a critical role in shaping how customers connect with our brands online. Part of the Digital Customer Experience function, the team creates engaging, informative and commercially impactful content that helps customers discover, understand and trust our products and services. From SEO-driven articles and thought leadership to campaign content and digital storytelling, the team combines creativity with performance insights to deliver content that drives engagement, strengthens brand presence and supports business growth. Working collaboratively across Marketing, Ecommerce and Product teams, they ensure every piece of content delivers value to both customers and the business.
About the Role
We're looking for a talented Senior Copywriter to join our growing Digital Customer Experience team. This is an exciting opportunity for an experienced content professional who loves storytelling, understands digital performance, and can turn complex health and wellness topics into engaging, customer-focused content.
Working closely with marketing, ecommerce, suppliers and subject matter experts, you'll create compelling content that builds trust, strengthens our brands and drives customer engagement across digital channels.
Role Responsibilities
Reporting into the Content Manager, in this role as the Senior Copywriter, you will be responsible for:
- Creating engaging articles, blogs, campaign copy and digital content.
- Developing SEO-optimised content that drives traffic and engagement.
- Contributing to content strategies, editorial calendars and thought leadership initiatives.
- Partnering with marketing, ecommerce and subject matter experts to deliver customer-focused content.
- Maintaining high editorial standards and ensure content aligns with brand voice and guidelines.
- Supporting continuous improvement across content performance and customer engagement.
Who Are We Looking For?
- Proven experience in copywriting, content marketing or digital publishing.
- Strong writing, editing and storytelling capabilities.
- Experience developing SEO-driven content strategies.
- Ability to translate complex information into engaging, customer-friendly content.
- Strong stakeholder management and collaboration skills.
- Exceptional attention to detail and editorial standards.
- Experience working within digital, ecommerce, healthcare or retail environments will be highly regarded.
Why Join Us?
Join a team that is passionate about creating digital experiences that make a real difference for customers. You'll have the opportunity to influence content strategy, elevate our digital presence and work alongside talented professionals across ecommerce, marketing and customer experience.
Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.
Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.
Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.
Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.
Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.
Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.
Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.
Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.
About Us
Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.
How to Apply!
If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.
Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.
