In-Demand Associate quality assurance Jobs in Silverwater, Nsw

IT Support Administrator
Southern Star Research —North Sydney NSW
- Part-time
- Hybrid work
- Azure
- Microsoft Outlook
- Management
Quick Apply
Project Support Associate/Senior Project Support Associate
Southern Star Research —North Sydney NSW
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Organisational skills
Quick Apply
Operations Associate
SoleHeeled —Sydney NSW
- Part-time
- Sales
- Customer service
- Communication skills
Associate Level Professional Consultants
Asset Technologies Pacific —Sydney NSW
- Writing skills
- Engineering
- Finance
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Supply Chain and Logistics Planner
MSN LABORATORIES AUSTRALIA PTY LTD —Sydney NSW
- Full-time
- Microsoft Excel
- Education
- Bachelor's degree
Quick Apply
9d
Study Start Up Associate
ICON Plc —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Health insurance
- Dental insurance
14d
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Supervising experience
- Annual leave
- Employee assistance program
Manager Connections Enablement
Transgrid —Sydney NSW
- Leadership
- Parental leave
Senior Associate, Public Affairs
Teneo —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Research
Senior Associate - External Manufacturing Quality
Reckitt —Sydney NSW
- Bachelor's degree
- Manufacturing
- Communication skills
- Employee assistance program
- Life insurance
2d
SOQ Senior Associate
Pfizer —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Parental leave
- Life insurance
7d
Customer Service Officer
Hoxton Wealth —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Financial services
Quick Apply
Senior Programs Lead
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
Senior Case Manager
Insignia Financial Ltd —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
8d
Front Office All Rounder - Full Time
Marriott International, Inc —Sydney NSW
- Full-time
- Communication skills
- Resort
Receiving Attendant
Marriott International, Inc —Sydney NSW
- Part-time
- Annual leave
- Employee assistance program
Manager - Tech Risk Assurance
BDO —Sydney NSW
- Full-time
- Organisational skills
- Health insurance
- On-the-job training
Senior Manager - Data Governance, Risk and Privacy
Ashurst LLP —Sydney NSW
- AI
- Health insurance
- On-the-job training
Associate Director, Water & Wastewater
AtkinsRéalis —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills

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IT Support Administrator

Southern Star Research
North Sydney NSW

Quick Apply

Job Details

Permanent | Part-time

Qualifications

ITIL Foundation
Authentication
ITIL Certification
Azure
Microsoft Outlook
Management
Customer service
Certificate IV
IT service management
Research
Technical support
Microsoft Office
Administrative experience
ITIL
CompTIA Network+
Diploma
Communication skills
CompTIA A+
Intune
Time management
Help desk
Information Technology

Full Job Description

About us

Southern Star Research is a full-service Contract Research Organization (CRO) dedicated to navigating the complexities of bringing new medical products to market. With a legacy of excellence that began 14 years ago in Sydney, we have grown from a small, passionate team into a global network of experts committed to delivering high-quality services in medical writing, clinical monitoring, project management, biostatistics, data management, safety and medical monitoring, and quality assurance.

Southern Star Research has been recognized for its outstanding contributions to the field, winning prestigious awards such as the Frost and Sullivan 2024 Asia-Pacific Competitive Strategy Leadership Award and being named as Great Place to Work in Australia in 2024 and 2025. Our international team continues to deliver innovative clinical trial solutions across diverse therapeutic areas, ensuring the success of every study we manage.

The role

We are looking for an IT Support Administrator (Level 1/2) to join our growing Technology team based in Sydney, Australia.

As our IT Support Administrator, you'll play a key role in ensuring our employees have the technology and support they need to perform at their best. Working in a collaborative and fast-paced environment, you'll provide Level 1 and Level 2 technical support while contributing to endpoint management, cybersecurity, Microsoft 365 administration, and continuous improvement initiatives across our global business.

This is an excellent opportunity for someone looking to develop their career in IT within a growing organisation, gaining exposure to modern Microsoft technologies and cybersecurity practices.

Reporting to the Head of Technology, you’ll be responsible for:

Service Desk & End User Support

Act as the first point of contact for IT incidents and service requests across the business
Log, prioritise and resolve Level 1 and Level 2 support requests within agreed service levels Provide support for Windows and macOS devices, Microsoft 365 applications, printers, conferencing systems and mobile devices
Deliver remote technical support to employees across our global offices
Escalate complex issues to the Head of Technology or external vendors where required

User Lifecycle Management

Provision and configure laptops, mobile devices and peripherals
Coordinate IT onboarding, offboarding and employee transfers
Create, modify and disable user accounts
Manage Microsoft 365 licensing and user access permissions

Endpoint Management & Cybersecurity

Support Microsoft Intune endpoint management and device lifecycle administration.
Assist with software deployment, operating system updates and patch management.
Administer Microsoft Entra ID (Azure AD), Multi-Factor Authentication (MFA) and Conditional Access.
Monitor endpoint security alerts and assist with security incident response.
Support vulnerability remediation and endpoint compliance activities.
Assist with cybersecurity awareness initiatives and phishing simulations.
Support the ongoing administration of Microsoft Defender and other security technologies.

Documentation & Continuous Improvement

Maintain accurate IT asset registers, support documentation and knowledge base articles.
Identify recurring issues and recommend process improvements.
Participate in technology projects, system implementations and rollouts.

Vendor & Operational Support

Liaise with external vendors for hardware procurement and technical support.
Assist with maintaining operational technology services.
Support business continuity and disaster recovery activities when required.

To be successful in the role, we’re looking for candidates with:

Appropriate Diploma, Certificate IV or equivalent qualification in Information Technology, Computer Science or a related discipline
Experience providing technical support through employment, internships, work placements or equivalent practical experience
Strong knowledge of Microsoft 365, including Outlook, Teams and Office applications.
Experience supporting Windows 11 and/or macOS environments
Understanding of user account administration and identity management
Excellent troubleshooting and problem-solving skills
Experience using, or the ability to quickly learn, IT service management (ITSM) and ticketing systems
Excellent planning, organisational and time management skills, with the ability to manage multiple priorities
Strong customer service focus with excellent written and verbal communication skills
Collaborative approach to work with the ability to communicate technical concepts clearly to non-technical users
Highly regarded:

Experience with Microsoft Intune and Microsoft Entra ID
Microsoft certifications (MS-900 or Endpoint Administrator Associate)
ITIL Foundation, CompTIA A+ or Network+ certifications
Experience supporting geographically distributed teams
Exposure to endpoint security, Microsoft Defender or device compliance solutions
Experience within healthcare, clinical research or another regulated industry

Why Southern Star?

Join a passionate team committed to our shared purpose to create brighter futures, one study at a time.
Exciting growth phase, creating ongoing career development opportunities for our teams
Competitive remuneration
STAR day - one extra day off per year for you to recharge

Diversity, Equity and Inclusion

At Southern Star Research, we are committed to fostering a safe, inclusive, and respectful workplace where everyone feels valued and empowered to contribute. We celebrate the diversity of our team and recognise the strength that comes from different perspectives, backgrounds, and lived experiences.

We are dedicated to ensuring an inclusive recruitment process and providing equal opportunities for all applicants, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, or cultural background.

Company Overview

Southern Star Research is trusted CRO offering world-class, high quality full-service clinical trails across the Asia Pacific region.

Quick Apply

Refine Your Search

associate quality assurance jobs in silverwater, nsw

IT Support Administrator

Project Support Associate/Senior Project Support Associate

Operations Associate

Associate Level Professional Consultants

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Supply Chain and Logistics Planner

Study Start Up Associate

Cluster Reservations Agent

Manager Connections Enablement

Senior Associate, Public Affairs

Senior Associate - External Manufacturing Quality

SOQ Senior Associate

Customer Service Officer

Senior Programs Lead

Senior Case Manager

Front Office All Rounder - Full Time

Receiving Attendant

Manager - Tech Risk Assurance

Senior Manager - Data Governance, Risk and Privacy

Associate Director, Water & Wastewater

I want to receive the latest job alert for associate quality assurance in silverwater, nsw

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