People thrive when they feel a genuine sense of belonging.
At Spectrum Space, we create spaces where autistic people can connect, spend time in ways that feel right for them, and be part of a community where they are accepted as they are.
Our programs are shaped around choice, shared interests, and individual preferences, alongside opportunities for connection and learning through workshops, education sessions, and our annual Symposium. These spaces bring together people with lived experience, families, and the broader community in ways that support understanding, confidence, and connection.
We focus on creating environments that are respectful, inclusive, and neuro-affirming, where people can engage in ways that feel comfortable and authentic.
To support this work, we’re looking for an Operations & NDIS Compliance Manager who will help ensure our organisation runs smoothly day-to-day, with strong, practical systems in place.
This role combines operational leadership with NDIS compliance, helping create a consistent, safe, and well-supported environment for both participants and staff.
Hours: Part-time (0.6 - 0.8 FTE) | SCHADS Level 5
Location: Fremantle (hybrid options available)
-
Oversee day-to-day operations, systems, and workflows
- Support and supervise administrative and operational staff
- Lead and coordinate NDIS compliance and audit readiness
- Maintain incident, complaints, and risk systems
- Embed clear, workable processes that support staff in their roles
Work closely with the CEO and Program Manager to ensure operations support service delivery
This role suits someone who is both practical and thoughtful, and confident working in an NDIS environment.
You will bring:
-
Strong experience in an NDIS provider or similar regulated setting
- Solid understanding of NDIS Practice Standards and compliance requirements
- Experience supporting or preparing for NDIS audits or registration
- Experience managing or improving operational systems and processes
- Experience supervising or coordinating staff
You enjoy making things work well, supporting teams, and creating structure that helps people do their best work.
The way our organisation runs behind the scenes shapes the experience of the people we support.
This role helps ensure our spaces remain consistent, safe, and supportive, so people can connect in ways that feel right for them.
We welcome and encourage applications from people with:
-
Lived experience of autism, disability, or neurodivergence
- Diverse cultural and community backgrounds
We value different ways of thinking and being, and we are committed to creating a workplace where people feel respected, supported, and able to contribute in ways that work for them.
If there’s anything we can do to make the recruitment process more accessible, we’re open to working with you.
Please submit your application which will include:
-
Your resume, and
- A cover letter with responses to the following Application Criteria (maximum 2 pages total)
Application Criteria
Please provide brief responses (1–2 paragraphs each) addressing the following areas, using practical examples from your experience.
-
Lead Day-to-Day Operations: Your experience overseeing or coordinating daily operations, including supporting or supervising staff and ensuring consistent service delivery.
- Manage Operational Systems and Workflows: Your experience managing or improving systems such as CRM, onboarding, workflows, or internal processes.
- NDIS Compliance and Audit Readiness: Your experience working within an NDIS provider, including your involvement in compliance, audits, or registration processes.
- Risk, Incidents, and Safeguarding: Your experience managing or supporting incident and complaints processes, risk management, or safeguarding responsibilities.
- Policy and Quality Frameworks: Your experience developing, reviewing, or implementing policies and ensuring they are reflected in day-to-day practice.
- Workforce Compliance and Organisational Reporting: Your experience supporting staff onboarding, training/compliance tracking, or contributing to organisational reporting.
We’re particularly interested in practical, real-world examples that show how you’ve made systems work effectively, supported teams, and maintained compliance in a dynamic environment. Please keep responses concise and focused on your specific role and contribution.
The successful applicant will be required to hold (or be willing to obtain):
-
Working with Children Check
- NDIS Worker Screening Check
- Valid working rights in Australia
This role sits within a strengths-based, non-therapeutic environment. Our work is grounded in choice, respect, and neuro-affirming practice, where people are supported to engage in ways that feel right for them.
At Spectrum Space, we’re passionate about creating opportunities that empower individuals and strengthen communities. We know that every person brings unique strengths, so we design roles to fit people not the other way around.
