In-Demand Manager (customer service) Jobs in Rockingham Wa

Service Manager
Konecranes —Rockingham WA
- Full-time
- Management
- Maintenance
- No degree
Quick Apply
Store Manager (Customer Service)
National Storage —South Fremantle WA
- $72,800 a year
- Full-time
- Management
- Sales
- Forklift
- Parental leave
- Referral program
Quick Apply
Assistant Store Manager - Rockingham
JD Sports Australia & New Zealand —Rockingham WA
- Full-time
- Parental leave
- Employee assistance program
Assistant Store Manager, Rockingham
Optus —Rockingham WA
- Parental leave
8d
CONNOR Assistant Store Manager - Rockingham WA
CONNOR —Rockingham WA
- Full-time
- Management
3d
CONNOR Assistant Store Manager - Rockingham WA
Connor Clothing —Rockingham WA
- Management
3d
Assistant Retail Store Manager - Cockburn
Lorna Jane —Success WA
- Full-time
- Management
- Sales
- Leadership
Quick Apply
Restaurant Manager - New Restaurant Opening Baldivis
Guzman y Gomez —Baldivis WA
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
Coles Online Duty Manager
Coles Supermarkets —Beeliar WA
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
7h
Bakery FOH manager
Everyday Bread —Hamilton Hill WA
- $35 - $45 an hour
- Part-time
- Management
- Customer service
- Bakery
Quick Apply
2d
Assistant Store Manager | OPSM Cockburn Gateways, WA
OPSM —Success WA
- Organisational skills
- Leadership
- Time management
- Health insurance
- Employee assistance program
9d
Department Manager - Cockburn
Bunnings —Cockburn Central WA
- Weekend availability
- Leadership
- Café
- Parental leave
9d
Assistant Venue Manager
Yo-Chi —Cockburn WA
- Full-time
- Hospitality
- Leadership
Assistant Store Manager
Liquorland —Jandakot WA
- Full-time
- Hospitality
- Employee stock purchase plan
- Parental leave
Assistant Store Manager - Cockburn
JD Sports Australia & New Zealand —Success WA
- Full-time
- Parental leave
- Employee assistance program
Back of House Manager - Cockburn
JD Sports Australia & New Zealand —Success WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
- Employee assistance program
yd Cockburn Retail Team - Assistant Store Manager
Retail Apparel Group —Success WA
- Part-time
Trade Store Area Manager - Kwinana WA
Blackwoods —Kwinana WA
- Full-time
- Parental leave
- Employee assistance program

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Service Manager

Konecranes -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Employee rewards program
Company car

Qualifications

Management
Maintenance
Leadership
Communication skills

Full Job Description

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Due to continued growth and increasing demand for our services, we are seeking an experienced Service Manager to lead our Service operations in Pinjarra region WA. This role will require you to work three days per week at our customer site in Pinjarra, with the remaining two days based at our Canning Vale office.

As our customers expand their operations, so does the need for reliable service support. This is an exciting opportunity for a motivated leader to join a growing team and play a key role in delivering safe, efficient and high-quality service outcomes.

The Service Manager is responsible for providing leadership and directing all operational field activities and resources in order to assist the Company in the achievement of agreed revenue, growth, profit and operational objectives. This includes but not limited to:

Direct the Service team in achieving desired outcomes and operational effectiveness through daily activities, cross-functional liaison and continuous improvement methodologies.
Monitor key service metrics, including profitability and productivity, while supporting daily service operations, labour planning and successful delivery of service calls, inspections, repairs and projects.
Ensure Safety policies and procedures are adhered to at all times through coaching, toolbox meetings, safety reviews and awareness of ISO 14001 and ISO 45001 standards.
Maintain strong relationships with customers and suppliers through regular customer visits, service reviews and timely resolution of customer issues.
Review service job performance, approve technicians' daily timesheets, oversee weekly invoicing and coordinate the maintenance of company equipment, motor vehicles and assets.
Identify training and development needs, work closely with Sales teams to maximise business opportunities, ensure on-call coverage is maintained, and undertake travel to the Pilbara region and interstate as required by business needs.

Qualifications

The successful candidate will possess the following skills, qualifications and experience:

Trade-qualified as an Electrician or Mechanical Fitter or hold a tertiary qualification in Business Management or equivalent
Proven experience in a Service Manager, Operations Manager or Field Service leadership role
Experience managing technicians or field service teams
Strong leadership and people management skills
Experience managing service operations, scheduling and productivity
Ability to build strong customer relationships
Strong safety leadership and compliance mindset
Financial awareness including job costing, margins and operational performance
Excellent communication and problem-solving skills
Experience in industrial maintenance, lifting equipment, cranes, manufacturing or heavy industry will be highly regarded.

Additional Information

Attractive salary package
Fully maintained Company Motor Vehicle or Vehicle Allowance
Mobile phone and laptop
20% performance-based bonus
Opportunity to work with a global industry leader
Supportive leadership team and strong safety culture
Career development and leadership growth opportunities
To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program

We are committed to improving the safety, productivity and sustainability of our customers’ operations. Our team delivers industry-leading service and lifting solutions across a wide range of industries.

Join a business where your leadership will make a real impact on safety, team performance and customer success.

Apply today to lead a high-performing service team and grow your career with a global organisation.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Quick Apply

Refine Your Search

manager (customer service) jobs in rockingham wa

Service Manager

Store Manager (Customer Service)

Assistant Store Manager - Rockingham

Assistant Store Manager, Rockingham

CONNOR Assistant Store Manager - Rockingham WA

CONNOR Assistant Store Manager - Rockingham WA

Assistant Retail Store Manager - Cockburn

Restaurant Manager - New Restaurant Opening Baldivis

Coles Online Duty Manager

Bakery FOH manager

Assistant Store Manager | OPSM Cockburn Gateways, WA

Department Manager - Cockburn

Assistant Venue Manager

Assistant Store Manager

Assistant Store Manager - Cockburn

Back of House Manager - Cockburn

yd Cockburn Retail Team - Assistant Store Manager

Trade Store Area Manager - Kwinana WA

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