In-Demand Service desk analyst Jobs in Perth, Wa

Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
Service Desk Analyst
Capgemini Sogeti —Perth WA
- Hybrid work
- Communication skills
4h
IT Service Desk Analyst
DLA Piper —Perth WA
- Customer service
- Administrative experience
- Communication skills
6d
Service Desk Analyst
Capgemini —Perth WA
- Hybrid work
- Communication skills
5h
Help Desk Analyst
Corrs Chambers Westgarth —Perth WA
- Full-time
- Communication skills
- Parental leave
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
2d
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
14d
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
Credit Analyst
Polly English —Perth WA
- From $250,000 a year
- Full-time
- Hybrid work
- Leadership
- Profit sharing
- Work from home
Quick Apply
Manager - Health & Business Transformation
Sia —Perth WA
- Full-time
- Management
Quick Apply

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Service Desk Analyst

Centorrino Technologies
Perth WA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Qualifications

ConnectWise
ITIL Certification
IT
Working with Children Check
Communication skills

Full Job Description

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Service Desk Analyst to join our Service Continuity Team in Western Australia.

Requirements

What You’ll Do

Answer inbound calls and deliver prompt, friendly, and professional support.
Troubleshoot issues independently or collaborate with internal teams to drive resolutions.
Keep customers informed with clear, confident, and timely updates.
Log, prioritise, and manage tickets in ConnectWise, taking full ownership through to resolution.
Work closely within a supportive, tight-knit team that values collaboration, accountability, and doing things right the first time.

What You’ll Bring

A mature, “own it” mindset with strong follow-through.
A team-first approach and a high level of accountability.
Clear communication skills and a practical, solutions-focused mindset.
A genuine passion for customer service and helping people.
A willingness to learn, grow, and build your skills — we’ll support you every step of the way.
Basic IT skills are preferred, with ITIL knowledge or IT certifications considered a bonus, not a requirement.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Hybrid working (for majority of our roles) with team anchor days to support collaboration.
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

service desk analyst jobs in perth, wa

Service Desk Analyst

Service Desk Analyst

IT Service Desk Analyst

Service Desk Analyst

Help Desk Analyst

IT & Business Systems Analyst

Agentic Support Analyst

BI and Data Platform Analyst

Credit Analyst

Manager - Health & Business Transformation

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