Level 2 - Service Technician
Epic IT —Perth WA
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply
Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Customer service
- SharePoint
Quick Apply
14d
Global RTOC Technician
Epiroc —Perth WA
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Fitter/Conveyor belt technician
Dynamic Total Services —Perth WA
- $65 - $70 an hour
- Full-time
- In-person
Quick Apply
14d
ARMO Tech - Equip II
Baker Hughes —Jandakot WA
- Full-time
- Mechanic experience
- Maintenance
- Senior Secondary Certificate of Education
- Disability insurance
- Life insurance
ARMO Tech - Electro Mech II
Baker Hughes —Jandakot WA
- Full-time
- Assembly
- Computer skills
- Associate degree
- Disability insurance
- Health insurance
13h
NDT Technician / Trainee Plant Inspector
Asset Management Engineers —Perth WA
- Full-time
- Communication skills
Orthopaedic Technician
Ramsay Health Care —Nedlands WA
- $43.57 - $48.17 an hour
- Full-time
- Communication skills
- Referral program
Rope Access IRATA Level 3
Linkforce —Perth WA
- $81.00 - $95.70 an hour
- First Aid Certification
- Employee assistance program
Simulator Technician II
CAE Inc. —Perth WA
- Full-time
- Schematics
- Maintenance
- English
Simulator technician l
CAE Inc. —Perth WA
- Rotating roster
- Schematics
- English
- Microsoft Office
Pharmacist
SuperChem Myvista Pharmacy —Mirrabooka WA
- From $80,000 a year
- Full-time
- Management
- Patient monitoring
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
11d
Cert II Tyre Technician Leading Hand - 2/1 Cape Preston
Otraco —Perth WA
- Full-time
Quick Apply
11d
E&I Commissioning Technician
Intellect Systems Pty Ltd —Perth WA
- Temporary
- Employee assistance program
- Employee discount
Quick Apply
Vehicle Service Technician / Automotive Mechanic, Osborne Park
Tesla —Osborne Park WA
- Full-time
- Mechanic experience
6d
Mechanical Commissioning Technician
Intellect Systems Pty Ltd —Perth WA
- Temporary
- Employee assistance program
- Employee discount
Quick Apply
Mechanic II
FieldCore —Perth WA
- Overtime
- Schematics
- Financial services
- Associate degree
Tyre Technician Leading Hand - Tyre Services - WEST
Otraco —Perth WA
- Full-time
Quick Apply
Cert II Tyre Technician - RELIEF RIO (Casual)
Otraco —Perth WA
Quick Apply
1d
Tyre Technician - KCGM
Otraco —Perth WA
- Full-time
Quick Apply

I want to receive the latest job alert for level 2 service technician in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

level 2 service technician jobs near perth, wa

Field Service Technician jobs in Sydney Nsw

Ups Technician jobs in Western Australia

Senior Kitchen Manager jobs in Oran Park Nsw

Tire Technician jobs in Wetherill Park Nsw

Tire Technician jobs in Perth Airport Wa

Fifo Hose Technician jobs in New South Wales

Tire Technician jobs in Hackney Sa

Entry Level Service Technician jobs in Cremorne Vic

Entry Level Service Technician jobs in Parramatta Nsw

Entry Level Service Technician jobs in Derrimut Vic

Entry Level jobs in Gold Coast Qld

Data Centre Technician jobs in Melbourne Vic

Service Nsw jobs in New South Wales

Entry Level Service Technician jobs in Fortitude Valley Qld

Tire Technician jobs in Artarmon Nsw

Pool Technician jobs in Woongarrah Nsw

Tire Technician jobs in Wynnum Qld

Electronics Technician jobs in Sydney Nsw

Data Technician jobs in Sydney Nsw

Laboratory Technician, Traineeship jobs in Brisbane Qld

Level 2 - Service Technician

Epic IT -
Perth WA

Quick Apply

Job Details

Full-time

Benefits

Work from home
Opportunities for promotion

Qualifications

ConnectWise
Azure
Computer Science
Certificate IV
CCNA
Microsoft Office
Bachelor's degree
IT support
Business
Leadership
Communication skills
Time management
Information Technology

Full Job Description

Elevate Your Career with Epic IT: Where Innovation Meets Opportunity

At Epic IT, we're more than just an Managed Service Provider – we're a dynamic team of IT professionals committed to driving technological excellence. Since 2006, we've been transforming IT landscape's by putting our core values of enablement, leadership, and success at the heart of everything we do. Recognized as a CRN FAST 50 finalist in 2013, 2018 & 2024; we've consistently proven our ability to grow, innovate, and deliver exceptional IT solutions.

We believe in empowering our team to reach new heights. Our unique internal culture cultivates talent, encourages leadership, and celebrates success. When you join Epic IT, you're not just taking a job – you're embarking on a career journey with a company that's passionate about technology, committed to our people, and dedicated to making a real impact in the IT industry.

Looking to be part of a forward-thinking team that's reshaping IT solutions? Epic IT is your destination for professional growth, cutting-edge technology, and meaningful work.

About the Role

As a Level 2 - Service Technician at Epic IT, you'll be the friendly, reliable face our clients look forward to seeing each week.

This is a dynamic, client-facing role where you’ll regularly visit customer sites to conduct floor sweeps, check in on outstanding issues, and proactively identify small problems before they become big ones. You’ll also jump into a mix of Level 1 and Level 2 technical tasks — from triaging tickets and resolving end-user issues to escalating where needed and seeing problems through to resolution.

Strong, clear communication is key — you’ll act as both a trusted technician and a relationship builder, ensuring clients feel heard, supported, and confident in our service delivery.

Required Qualifications & Skills

At least 2 years MSP/IT support experience
24 to 48 months experience in Microsoft Office 365 and Azure technologies, particularly relevant experience with on-premise to cloud migration works
24 to 48 months experience in providing server support in Windows Server Domain Environments, in particular with on-prem / cloud AD functionality
24 to 48 months of service desk support roles looking after Microsoft based solutions
Minimum TAFE Certificate IV or Undergraduate Degree (Preferably IT or Business)
University Degree in relating fields preferable (Example: Bachelor of Computer Science or Bachelor of Computing / Networking)
A start to Microsoft or other Industry Certifications, such as Microsoft Certification in Server or Office 365
Natural client facing communication skills, with an ability to consult with clients on short and long term solutions
Excellent time management and task prioritisation skills
Team / Service leadership qualities for future progression
Onsite Work Experience
Own a car and have an up to date Australian driving license
Provide Level 2 IT support as part of the escalation team
Respond to and resolve technical issues via phone, email, and remote tools
Attend client sites across Sydney as required for hands-on troubleshooting and support
Efficiently handle service outages and escalated incidents with urgency and professionalism
Work closely with the Perth-based team to deliver consistent support across different States & time zones
Maintain clear, professional communication with clients and internal teams
Accurately document work completed and contribute to knowledge base articles
Assist with the setup, configuration, and maintenance of client systems
Ensure SLA compliance and high levels of customer satisfaction

Preferred Qualifications & Skills

Microsoft CSP / NCE licensing experience
Online cloud backup platform experience
CCNA, MCSA\MCSE, or other higher level industry certification
Experience with ConnectWise Manage (PSA), Ninja RMM,
VEEAM, ShadowProtect, or other server based imaging backup solutions

Benefits and Perks

Fantastic renumeration package with opportunity to progress salary and earn more.
Break-out career opportunity to be on the front lines of cyber security, cloud and ICT infrastructure delivering and designing quality solutions to quality customers.
The opportunity to be responsible for clients and their systems, and be an active decision maker in their ICT direction.
Abundance of support and opportunity for personal development and progression though company funded study schedules, exams plus mentoring.
Ongoing development through study and certification opportunities, including Microsoft Certs and well many more well known industry certifications.
Work from home opportunities and schedules.
Be part of a talented Senior Solutions Development Team along with other passionate, fun and motivated team members to help you develop further and grow.

Quick Apply

Refine Your Search

level 2 service technician jobs in perth, wa

Level 2 - Service Technician

Service Desk Technician, Level 2 - Newtrend IT

Global RTOC Technician

Fitter/Conveyor belt technician

ARMO Tech - Equip II

ARMO Tech - Electro Mech II

NDT Technician / Trainee Plant Inspector

Orthopaedic Technician

Rope Access IRATA Level 3

Simulator Technician II

Simulator technician l

Pharmacist

Cert II Tyre Technician Leading Hand - 2/1 Cape Preston

E&I Commissioning Technician

Vehicle Service Technician / Automotive Mechanic, Osborne Park

Mechanical Commissioning Technician

Mechanic II

Tyre Technician Leading Hand - Tyre Services - WEST

Cert II Tyre Technician - RELIEF RIO (Casual)

Tyre Technician - KCGM

I want to receive the latest job alert for level 2 service technician in perth, wa

Explore jobs in more locations

Elevate Your Career with Epic IT: Where Innovation Meets Opportunity

About the Role

Required Qualifications & Skills

Preferred Qualifications & Skills

Benefits and Perks

Job Seeker Tools

Employer Tools

Browse

Stay Connected