In-Demand Call center Jobs in Penrith, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
7d
Inbound Sales Representative
Verdex Equipment —Marsden Park NSW
- $80,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
- Employee discount
- Free food
Quick Apply
5d
Customer Service Officer - Schofields
CSR —Schofields NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Customer Service Representative
Aristocrat Gaming —Greystanes NSW
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Sales Representative
Studio Vela Pilates —Pendle Hill NSW
- $35 an hour
- Part-time
- Sales
- Customer service
- Salesforce
- Work from home
Quick Apply
5d
Key Account Manager - Customer Account Manager
Criterion Industries —Glendenning NSW
- $90,000 - $150,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
Quick Apply
11d
Operation Control Centre Team Leader - Contact Centre
CDC NSW —Seven Hills NSW
- $90,000 - $95,000 a year
- Weekend availability
- CRM software
- Business
- Leadership

Discover related jobs

Based on your search for call center jobs.

Store Team Member
Woolworths Supermarkets —St Marys NSW
Working throughout the store, our Team Members do a variety of tasks from getting our stock on shelves, putting our fresh Fruit & Veg on display, to picking…
Team Manager
Woolworths Supermarkets —Narellan NSW
A valid full Australian drivers licence (Green P’s or full licence) is essential as you may collect trolleys using our vehicles.

I want to receive the latest job alert for call center in penrith, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near penrith, nsw

Key Account Manager jobs in Malaga Wa

Key Account Manager jobs in Surrey Hills Vic

Construction Project Manager jobs in Fairfield Nsw

Key Account Manager jobs in Sydney Nsw

Key Account Manager jobs in Surfers Paradise Qld

Store Manager jobs in Melbourne Vic

Customer Service Representative jobs in Blacktown Nsw

Customer Service Representative jobs in Ultima Vic

Customer Service Representative jobs in Clermont Qld

Pc Care Service Troubleshoot jobs in Melbourne Vic

Customer Service Representative jobs in Bay View Nsw

Customer Service Agent jobs in Narwee Nsw

Pharmacyl Sales Representative jobs in Sydney Nsw

Ndis Service Cordinator jobs in Aubin Grove Wa

Customer Service Representative jobs in Deeragun Qld

Customer Service Representative jobs in Edmonton Qld

Service Station jobs in Sydney Nsw

Food Service Team Member jobs in Kings Park Nsw

Coles Customer Swrvice jobs in Wentworth Point Nsw

Customer Service Representative jobs in Emerald Beach Nsw

Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
7 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

call center jobs in penrith, nsw

Customer Care Agent

Inbound Sales Representative

Customer Service Officer - Schofields

Customer Service Representative

Sales Representative

Key Account Manager - Customer Account Manager

Operation Control Centre Team Leader - Contact Centre

Discover related jobs

I want to receive the latest job alert for call center in penrith, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected