In-Demand Automation engineer Jobs in Parramatta Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
6d
AI Systems & Operations Graduate
AGC interior —Regents Park NSW
- $60,000 - $65,000 a year
- Urgently hiring
- Computer Science
- Construction site
- APIs
Quick Apply
6d
End User Services Engineer NSW (Intune MDM)
Canon —Sydney NSW
- Azure
- Management
- Customer service
ICT Test Engineer
Adactin Group —Harris Park NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Analysis skills
Quick Apply
14d
ServiceNow Platform Engineer
ND and Co Pty Ltd —Sydney NSW
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Software Engineer
VISITUS RECEPTION PTY. LTD. —Chippendale NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Work from home
Quick Apply
Control Systems Support Engineer
KION Group AG —Belrose NSW
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave
DevOps Engineer
irwinSolutions Pty Ltd —Sydney NSW
- $120,000 - $130,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
Technical Support Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Azure
- DevOps
- AWS
Quick Apply
8d
Data Engineer
Campbell Property Group —Norwest NSW
- Full-time
- Azure
- Engineering
- SQL
- Health insurance
- Employee assistance program
Quick Apply
Quality Engineer - AI (12 Months Contract)
Tyro Payments —Sydney NSW
- Contract
- Hybrid work
- Master's degree
- AI
8d
Full Stack Software Engineer - Agentic AI
NinjaTech AI —Sydney NSW
- $160,000 - $190,000 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Health insurance
- Annual leave
Software Test Engineer – .Net / C# / MS SQL Server
KION Group AG —Belrose NSW
- Computer Science
- Sales
- Engineering
- Health insurance
- Parental leave
Technical Account Manager, CORE
First Focus —Mascot NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
WCM (Process Engineer)
CSR —Cecil Park NSW
- Full-time
- Analysis skills
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
13d
Process Improvement Engineer
Knauf Australia —Camellia NSW
- $120,000 - $140,000 a year
- Full-time
- Engineering
- Maintenance
- In-person
- Health insurance
- Work from home
System Engineer - Substation Automation and Control
Siemens —Sydney NSW
- Full-time
- Hybrid work
DevOps Engineer
Scuderia Auto Art —Artarmon NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Azure
- Computer Science
Quick Apply
8d
Test Automation Engineer
Virtusa Consulting & Services Pty Ltd —Sydney NSW
- $90,000 - $140,000 a year
- Full-time
- Computer Science
- AWS
- Agile
Quick Apply

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automation engineer jobs near parramatta nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

automation engineer jobs in parramatta nsw

IT Service Desk Engineer, Level 1 - Secom

System Administrator

AI Systems & Operations Graduate

End User Services Engineer NSW (Intune MDM)

ICT Test Engineer

ServiceNow Platform Engineer

Software Engineer

Control Systems Support Engineer

DevOps Engineer

Technical Support Engineer

Data Engineer

Quality Engineer - AI (12 Months Contract)

Full Stack Software Engineer - Agentic AI

Software Test Engineer – .Net / C# / MS SQL Server

Technical Account Manager, CORE

WCM (Process Engineer)

Process Improvement Engineer

System Engineer - Substation Automation and Control

DevOps Engineer

Test Automation Engineer

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