In-Demand It help desk Jobs in Parramatta, Nsw

Junior IT Admin
Property Me —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free food
Quick Apply
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Work Experience / Internship
SSW —Sydney NSW
- Remote
- Public speaking
- Office
- Internship
- Annual leave
- Work from home
IT Helpdesk Engineer
Civica —Sydney NSW
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
- Work from home
Quick Apply
14d
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
1d
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
14d
Technology Experience Officer
WaterNSW —Parramatta NSW
- $88,366 a year
- Full-time
- No degree
5d
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
4d
ICT Support Technican
Hungry Jack's —Woolloomooloo NSW
- Full-time
- Hospitality
- POS
- Organisational skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst
GrainCorp —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
ICT Field Services Snr Support Off
Department of Education —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Software troubleshooting
- Opportunities for advancement
12d
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Operations Manager
Butterleaf —Sydney NSW
- $90,000 - $130,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick Apply
10d
Customer Service Representative and Administrative Support
K.Y. Solutions Pty Ltd —Hurstville NSW
- $27 - $35 an hour
- Part-time
- Hospitality
- Computer Science
- Customer service
Quick Apply
End User Services Engineer NSW (Intune MDM)
Canon —Sydney NSW
- Azure
- Management
- Customer service
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Work from home
IT Service Delivery Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick Apply

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Junior IT Admin

Property Me
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Free snacks
Free food

Qualifications

Microsoft Powerpoint
Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Salesforce
Slack
DHCP
IT support
DNS
Cybersecurity
AI
Communication skills
Intune
Help desk
VPN

Full Job Description

Our Story

PropertyMe is Australia's leading cloud-based property management platform, trusted by thousands of real estate agencies across the country.

Founded in 2013 and headquartered in Sydney, we build software that helps property managers streamline rent management, maintenance, inspections, trust accounting, and more — all in one place.

We are looking for a motivated Junior IT Administrator to join our IT team. This is a fantastic opportunity for someone early in their IT career who wants broad, hands-on experience in a dynamic and fast-growing SaaS company.
Reporting to the IT Manager in a small team of two, the Junior IT Administrator will be the first point of contact for internal IT support across the business. You will be based onsite in our Sydney office Monday to Friday and will be supporting our team Australia wide, in person and remotely.

Responsibilities

First point of contact for IT support requests
Troubleshoot and resolve hardware, software, and connectivity issues across a mixed fleet of Windows and Mac devices, monitors, docks, mobile devices and accessories
Liaise with software providers and vendors to troubleshoot and resolve hardware and software issues
Administer user accounts and manage devices in our directory / MDM platform (JumpCloud)
Assist with the configuration and maintenance of network infrastructure, including network switches, wireless access points and routers
Support our SaaS stack including Microsoft 365 (Word, Excel, PowerPoint, Outlook), Slack, Zoom, Salesforce and similar
Support our team in the use of AI tools
AV support in meeting rooms and studio setup, including Zoom Rooms, iPhones, microphones, sound mixers and lighting
Assist with the day-to-day operations of our cyber security suite (CrowdStrike and Cloudflare) and assist with routine security tasks including software updates and audit log reviews
Maintain and update the asset register
Assist with onboarding and offboarding of staff, setup of new hardware, disposal of end-of-life hardware, and provisioning and deprovisioning of software licences
Assist with office moves, desk setups and IT projects
Ensure documentation is created, maintained and kept up to date

What you bring
Essential

1–2 years of experience in an IT support or helpdesk role, or a relevant IT qualification
Ability to work unsupervised and manage multiple tasks and conflicting priorities
Strong documentation and communication skills, with the ability to explain technical concepts to non-technical staff
Solid understanding of macOS and Windows desktop environments
Strong ability to troubleshoot, diagnose and resolve common hardware, software, and connectivity issues
Experience supporting productivity suites like Microsoft 365 or Google Workspace
Experience with MDM platforms like JumpCloud, Jamf, Intune or similar
Experience supporting and using communication tools like Slack, Zoom or similar
Experience providing AV / meeting room support to staff, with exposure to platforms like Zoom Rooms or Microsoft Teams Rooms
Exposure to cybersecurity tools like CrowdStrike, Cloudflare, Microsoft Defender or similar.
Experience with onboarding and offboarding staff

Desirable

Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP, VLAN, VPN).
Exposure to IT projects and/or new product rollouts
Interest in cybersecurity and AI
Experience or exposure to office moves and desk setups

The benefits and perks

Job security working for one of Australia's leading PropTech companies
Your whole team will be with you in one location (Sydney)
Free onsite snacks, breakfast, and lunch
Beautiful office in Sydney CBD with great views of Darling Harbour
Regular milestone parties and events

Quick Apply

Refine Your Search

it help desk jobs in parramatta, nsw

Junior IT Admin

Service Desk Officer

Work Experience / Internship

IT Helpdesk Engineer

System Administrator 2 - Sydney, Australia

System Administrator

Information Technology Support Specialist

Technology Experience Officer

IT Support Specialist

ICT Support Technican

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst

ICT Field Services Snr Support Off

Service Desk Analyst

Operations Manager

Customer Service Representative and Administrative Support

End User Services Engineer NSW (Intune MDM)

Technical Support Engineer

IT Service Delivery Analyst

I want to receive the latest job alert for it help desk in parramatta, nsw

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