In-Demand Facilities support Jobs in Parramatta, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
9d
Community Development Officer - Multicultural
Blacktown City Council —Blacktown NSW
- From $1,940.24 a week
- Full-time
1d
Research Assistant
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Research
- Communication skills
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Databases
7d
Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)
Synergy —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
Quick Apply
14d
Catering Assistant - Baulkham Hills
SUMMIT HEALTH CARE PTY LTD —Baulkham Hills NSW
- Customer service
- Cooking
- Communication skills
Quick Apply
Disability Support Worker
Supporting Needs —Carlingford NSW
- $45.28 - $99.61 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Disability Support Worker
Pink Comfort —Parramatta NSW
- $32 - $62 an hour
- Part-time
- Bilingual
- In-person
- Teaching
- Professional development assistance
- Opportunities for advancement
Quick Apply
14d
General Services Officer - St Marys
SUMMIT HEALTH CARE PTY LTD —St Marys NSW
- Customer service
- Cooking
- Communication skills
Quick Apply
Human Resources Coordinator
Silverchain —Bella Vista NSW
- Up to $18,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick Apply
14d
Train Driver
Sydney Trains —Sydney NSW
- $1,633.70 - $1,789.75 a month
- Weekend availability
- In-person
- On-the-job training
Bookings & Community Centre Officer - Casual
Cumberland Council —Merrylands NSW
- $40.90 - $50.10 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Annual leave
9d
Cinema Worker Level 2
EVT Group —Parramatta NSW
- Management
- Customer service
- No degree
7d
Administration Assistant - Part-time - Remote
Healthproof —North Sydney NSW
- $55,000 - $60,000 a year
- Full-time
- Remote
- English
- Administrative experience
- Communication skills
- Work from home
- Referral program
Quick Apply
Quality Control Officer
Yummy Karma Foods Pty Ltd —Riverstone NSW
- $60,000 - $70,000 a year
- Weekend availability
- In-person
- Communication skills
- Employee discount
- Professional development assistance
Quick Apply
8d
Cleansing Services Officer - Afternoon shift
City of Parramatta Council —Rydalmere NSW
- From $1,311.74 a week
- Full-time
- Recruiting
- Health insurance
- Parental leave
7d
Kiosk/Service Assistant - Casual
Blacktown City Council —Blacktown NSW
- $31.02 an hour
- Weekend availability
- Cash handling
7d
Community Facilities Officer - Venue Bookings
Blacktown City Council —Blacktown NSW
- From $1,468.72 a week
- Full-time
- Customer service
- Administrative experience
1d
Quality Control Officer - Full Time Internship
Yummy Karma Foods Pty Ltd —Riverstone NSW
- $55,000 - $60,000 a year
- Weekend availability
- In-person
- Communication skills
- Employee discount
- Professional development assistance
Quick Apply
8d
Project Coordinator
NSW Police Force —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
12d

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facilities support jobs near parramatta, nsw

Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
9 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

facilities support jobs in parramatta, nsw

Customer Care Agent

Community Development Officer - Multicultural

Research Assistant

Administrative Officer

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

Catering Assistant - Baulkham Hills

Disability Support Worker

Disability Support Worker

General Services Officer - St Marys

Human Resources Coordinator

Train Driver

Bookings & Community Centre Officer - Casual

Cinema Worker Level 2

Administration Assistant - Part-time - Remote

Quality Control Officer

Cleansing Services Officer - Afternoon shift

Kiosk/Service Assistant - Casual

Community Facilities Officer - Venue Bookings

Quality Control Officer - Full Time Internship

Project Coordinator

I want to receive the latest job alert for facilities support in parramatta, nsw

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