In-Demand Customer success account manager Jobs in Parramatta, Nsw

Account Manager
RedPandas Digital Marketing —Mortlake NSW
- $90,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
13d
Inbound Sales Representative
Verdex Equipment —Marsden Park NSW
- $80,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
- Employee discount
- Free food
Quick Apply
6d
Sales/Accounts Manager
CareWell Health —Botany NSW
- $52,880.00 - $129,752.77 a year
- Part-time
- Sales
- Office
- Business development
Quick Apply
Solutions Consultant
Newforma —Parramatta NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
Senior Manager of Customer Success (APAC)
iManage —Sydney NSW
- Full-time
- Remote
- PMP
- Sales
- Salesforce
- Health insurance
- Annual leave
Account Executive - APAC
WeTravel —Sydney NSW
- $80,000 - $200,000 a year
- Full-time
- Remote
- Sales
- English
- Communication skills
- Annual leave
- Work from home
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Remote
- Hospital experience
- Work from home
- Parental leave
Business Development Manager
Cascade Strategy —Surry Hills NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Sales
- Travel reimbursement
- Employee stock purchase plan
Quick Apply
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Implementation and Account Manager
Person Centred Software Ltd —Sydney NSW
- Remote
- Communication skills
Customer Onboarding Manager
Weel —Sydney NSW
- Hybrid work
- ERP systems
- Organisational skills
- APIs
- Parental leave
- Employee assistance program
6d
Customer Success Manager
INNERGY —Sydney NSW
- Full-time
- Remote
- CRM software
- Salesforce
- ERP systems
Quick Apply
Customer Success Manager - Mid Market - Hybrid
Humanforce —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
14d
Project Manager
AVI-SPL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Telephone Account Manager
Kinatico —Sydney NSW
- $100,000 - $120,000 a year
- Full-time
- Remote
- Salesforce
- Microsoft Office
- Business
Quick Apply
9d
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Health insurance
- Parental leave
Quick Apply
Social Media and Content Manager (12 Mth Fixed Term)
Oporto —Chatswood NSW
- Full-time
- Hybrid work
- Hospitality
- Marketing
- Parental leave
- Free food
Account Executive - NSW
Patties Foods —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Culinary experience
- Food service experience
- Parental leave
- Employee assistance program
13d
Delivery Manager
KMS Technology —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Health insurance
Quick Apply
3h

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Account Manager

RedPandas Digital Marketing
Mortlake NSW

Quick Apply

Job Details

Full-time
$90,000 a year
13 days ago

Qualifications

Facebook advertising
Digital marketing
SEO
HubSpot
AI
Google Analytics
Communication skills

Full Job Description

We are looking for a digital marketing account manager for $90k p.a. and this is a great hybrid role with a balance of working from home and office onsite days.

A bunch of smart peeps define Psychological Safety as "being able to show and employ one's self without fear of negative consequences of self-image, status or career". In psychologically safe teams, team members are able to thrive and be authentic without fear of consequence.

We’re all about that at RedPandas.

We are a fast-growing agency looking for a digital marketing account manager and someone who is familiar (and loves) HubSpot and with strong paid media experience!

Joining a fast-growing agency has its perks and downsides.

The perks – you will be immersed into a culture with a love of learning. The people who run this company have been featured on the world stage and are eager to pass on that knowledge to someone else. We are also loving the future of AI and want to be ahead of the curve when it comes to integrating AI and digital marketing.

The downside – unlike a corporate ivory tower gig, you don’t have siloed lanes and there isn’t a corporate ladder. It also isn’t a cruisy cocktails with clients kinda role. But if you’ve read this far you’re not really into that are you?

Key Attributes:

You're great at details. (Like really amazing attention to detail because that's kinda important for this role.)
Great communication skills and proactive in nature. (You seem to get along with just about anyone and don't mind a good banter.)
You're great at creating and sticking to plans. (Otherwise you won't be happy and clients won't be happy.)
You're also good at keeping clients and team members on task. (Boundaries are important here - we don't need another "yes" man or woman.)
Process driven and able to prioritise and compartmentalise workload. (Which is a fancy way of saying you know how to stay organised and across your work.)
Commercially minded and business savvy. (We just love someone with an entrepreneurial spirit to help us achieve our goals!)
Eager to chip in and help out your team mates. (This is a biggie for us, because we're a source of support for each other when we need it the most.)
Customer centric, people person but confident to say no to clients and peers if it means staying steadfast to our client objectives. (We believe that saying no can often be the most genuine and caring thing you can do in the right situation.)
Gets excited by new technology. (With all the AI tech out there, we're definitely pumped and want you to be too.)
Loves learning. (We're self learners and even have our own internal book club running.)
HubSpot experience. We're Australia's fastest growing Diamond Partner so experience here will be highly regarded. (But as long as you're open to learning HubSpot, that's growth mindset right there.)

Experience Requirements:

You've worked at a digital marketing agency in an account management role.
Digital marketing experience.
Paid media experience, especially managing Google/Facebook ads.

Non-mandatory but highly regarded experience:

SEO
Creating and editing videos.
Design skills.
Development skills.

Role duties:

Weekly/Fortnightly/Monthly client work in progress (WIP) calls and updates.
Tasking internal departments and keeping them on track e.g. SEO, SEM, Strategist, Design & Development.
Listening to a client's business problems and then decipher them into actionable goals and subsequent action plans.
Reverse brief clients in written work for sign off.
Jumping in and out of HubSpot, Google Analytics and Facebook Ad dashboards.
Manage the lifecycle of client campaigns, from briefing internal teams to execution and delivery.
Executing account management services, day-to-day handling of client queries via email, phone or online video meetings.
Develop lasting relationships with clients and ensure ongoing customer success.
Identify client’s business objectives, challenges, and key success metrics.
Logging time, managing and keeping track of client tasks, deadlines and priorities via project management tools.
Work closely with specialists (Paid Media, SEO, Content Writers) to ensure consistent messaging and delivery .
Contribution to the Employer’s own marketing, business growth and expansion strategies.

Our next question for you before you hit the Apply button is whether you can and will show up to live by our values to GROW EPIC?

Growth mindset
Radical candour
Ownership
World class communication
Empathy
Psychological safety
Inspire
Coachable

Want to know more about our values and this role? Let's chat more.

The RedPandas Team

Pay: $90,000.00 per year

Work Location: Hybrid remote in Mortlake NSW

Quick Apply

Refine Your Search

customer success account manager jobs in parramatta, nsw

Account Manager

Inbound Sales Representative

Sales/Accounts Manager

Solutions Consultant

Senior Manager of Customer Success (APAC)

Account Executive - APAC

SVP Client Delivery & Regional Lead APAC

Customer Success Manager (Enterprise)

Business Development Manager

Customer Success Manager (SMB)

Implementation and Account Manager

Customer Onboarding Manager

Customer Success Manager

Customer Success Manager - Mid Market - Hybrid

Project Manager

Senior Telephone Account Manager

Senior Project Manager APAC

Social Media and Content Manager (12 Mth Fixed Term)

Account Executive - NSW

Delivery Manager

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