**EXPRESSION OF INTEREST**
Piede Podiatry is a well-established, family-owned podiatry practice providing high-quality foot care to the local community. Cameron is the sole clinician and consults from our Port Kennedy and Baldivis clinics.
We are seeking a friendly, organised, and proactive Receptionist / Administration Coordinator to become an integral part of our practice.
This is a part-time position (27.5 hours per week), working Monday to Friday, 9:00am – 2:30pm. The successful applicant will be based at our Port Kennedy clinic, working directly alongside Cameron as the practice's sole receptionist and administration coordinator.
About the Role
This is a diverse role offering a high level of responsibility and autonomy. As the sole administration team member, you will oversee the day-to-day administrative operations of the practice while ensuring every patient receives exceptional customer service.
Key Responsibilities
- Welcoming patients and creating a warm, professional experience
- Managing all incoming phone calls, emails, website enquiries and appointment bookings
- Scheduling, confirming and rescheduling appointments
- Maintaining accurate electronic medical records
- Processing Medicare, DVA, NDIS and private health claims
- Processing EFTPOS, HICAPS, invoices, receipts and daily banking
- Preparing referrals, clinical correspondence and reports
- Liaising with GPs, specialists, hospitals, allied health providers, NDIS plan managers and support coordinators
- Managing outstanding accounts and administrative follow-up
- Independently managing the day-to-day administration of the practice
About You
We're looking for someone who:
- Takes pride in being organised and highly efficient
- Enjoys working independently and taking ownership of their role
- Has excellent written and verbal communication skills
- Is compassionate, professional and patient-focused
- Has strong attention to detail and excellent time management
- Is confident using computers and learning new software
The role is expected to become available in approximately 1-2 months, allowing for a comprehensive training and handover period with our current Receptionist / Administration Coordinator.
Previous reception or administration experience is preferred. Experience in a medical or allied health setting is highly regarded but not essential.
If you're looking for a role where you can truly become the backbone of a small healthcare practice, we'd love to hear from you.
Pay: $28.00 – $30.00 per hour
Work Location: In person
